Enact Conveyancing Reviews 

13,777
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,874 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff who keep mortgage and property conveyancing processes remarkably smooth and straightforward. Many consumers also appreciate the intuitive online portals, efficient tracking systems, and clear communication that make managing applications very easy and stress-free. Some reviewers were not happy with communication delays, mentioning that they frequently had to chase the team to get vital progress updates on their active cases. A few users additionally noted occasional issues with cumbersome digital systems or experienced slow responses when trying to resolve urgent questions.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient communication and a smooth remortgage... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

User experience

Customers had positive experiences with user experience, highlighting that the online portal and app are easy... See more

Customer service

Users describe positive interactions with customer service, noting that staff are helpful, quick to respond,... See more

Response time

Consumers find response time to be positive, highlighting prompt communication and quick answers to queries.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently used Enact Conveyancing for my remortgage, and I couldn't be happier with the service. Emma Atkinson handled my case and was fantastic throughout. She kept me well-informed, clearly explain... See more

Company replied

Rated 5 out of 5 stars

Great service. The whole process was extremely easy in what was one of the most difficult circumstances after our mother had passed away and we needed to sell her property. Good communication fro... See more

Company replied

Rated 5 out of 5 stars

I received exceptional service from Enact, and their online portal was incredibly easy to use. I would like to give a special mention to Bethany Stead at Enact, she was very helpful and quick to respo... See more

Company replied

Rated 5 out of 5 stars

Enact made the whole process simple and straight forward and their online portal kept me up to date with my case. I would definitely use them again and I would recommend them. Special shout out to J... See more

Company replied


Company details

  1. #46 of 60 best companies in Lawyer
  2. #45 of 65 best companies in Conveyancer

About Enact Conveyancing

Written by the company

  • 20+ years of conveyancing experience
  • Available 8am until 8pm – we work around your lifestyle
  • Get real-time updates online to track your sale/purchase
  • Join over 2 million people who have completed their transactions with Enact
  • Receive a fast, reliable and stress-free conveyancing service

Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.

Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.

Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.

We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.

Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.6

All reviews

(13,777)

1,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just wanted to say a sincere thank…

I just wanted to say a sincere thank you to the Enact team for all your help throughout the process.
I have been really pleased with the service I received and truly appreciated your professionalism, responsiveness and support along the way.
It has been a pleasure dealing with you, and I am very grateful for everything you did to help bring the remortgage to completion.

Warm regards,
Martine

1 September 2026
Rated 5 out of 5 stars

Excellent job..

I had a really good experience with ENACT. They helped me throughout the journey of remortgaging process going well and above.
We highly recommend this service for all the customers 👏

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Communication is key

Enact acted on behalf of Nationwide to fulfil the legal elements of a remortgage. Although just about everything is sent and dealt with online (unless a signature required) the contact still felt personal. All dealings were professional and courteous and a good outcome was achieved. No complaints, not so much as a grumble. A great service.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

SD properties

Hi, my experience with Enact Conveyancing was great, I remortgaged my properties and my
all legal paperwork is dealt with by them.
Many thanks
Kind regards,
SD

1 September 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Afternoon SD, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Very good service

Very good service - everything dealt with quickly and efficiently.
Any questions were answered promptly.

7 August 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Afternoon Sarah Knight, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was flawless. Communication was clear from emailing to over the phone.
The staff were really helpful.

1 September 2026
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Sofia, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Amazing at explaining what to do

Amazing at explaining what to do. Bethany replied to my messages really quickly. Really happy with how smooth it went.

1 September 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Naseem Mahmood, thank you for your excellent feedback. I'm really pleased that you found the service efficient and I'll be sure to pass your comments onto Bethany. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

remortgage

all the staff i dealt with we very helpful .on the day of completion there was a problem that could have been a disaster .but they went that extra mile to ensure that it all worked out in the end. The whole team is well informed able to pick up easily on what has been done or needs doing . just by checking the notes that are left ,this made it so less stressful than it looked like it could or was about to be. so who ever set this up well done and don't change a thing as it works well .

3 September 2026
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Mr Steven Hancock, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Great service

I recently remortgaged my property and I couldn’t be happier with the service.
Lucy-Kay Carmichael was efficient, patient and kept me informed throughout the process.

6 August 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning EC, thank you for your excellent feedback. I'm really pleased that you found the service efficient and I'll be sure to pass your comments onto Lucy-Kay. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Professional very prompt and reachable

Great experience

2 September 2026
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Nora Datt, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Had a remortgage for a divorce…

Had a remortgage for a divorce settlement. Enact, where very helpful and understanding, very helpful throughout the process,

22 June 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Mo, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Great Customer care

Great Customer care, informative Application
Thank you

3 September 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Sayed, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Enact: Remortgage Support

Enact supported us through our recent remortgage, and everything was extremely smooth.
The technology worked well as the main platform to communicate through and share documentations, and the human contact we had was also very helpful and professional. Thank you.

1 September 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Owen Hall, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Very happy with service

Very happy with service even though it was offered by the bank that I was remortgaging with . Prompt , courteous, professional.

3 September 2026
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Londondoc, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Good and reliable service

We had remortgage processed by Enact. They are great. All the communications are prompt. The processing was efficient and completed on time. A reliable service and highly recommand.

18 August 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Zhijun Du, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

Rated 5 out of 5 stars

Recent remortgage …

Recently remortgage and used Enact for the conveyancing. The process was straightforward. Particularly liked the fact that everything was online, very easy to follow and keep track of the process. Would definitely recommend and will use again in the future if needed.

25 August 2026
Unprompted review
Enact Conveyancing logo

Reply from Enact Conveyancing

Good Morning Allyson Webster, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie

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