Dress For-less Reviews 

3,291
•
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

This was my first and last experience with this shop. They sent me a big winter coat in a small plastic bag. I had to return it and it took me a good 15 minutes to somehow squeeze it back in said pl... See more

Company replied

Rated 4 out of 5 stars

I ordered a pair of shoes from Dress for Less in Germany. They did not send me an email receipt. I followed up and they say that the ordered has been received is under process. About 6 days later, I r... See more

Company replied

Rated 1 out of 5 stars

Despite the fact that the merchant confirmed in writing via email that the chain I ordered would be made of gold, the chain I received was made of silver. So this is a deliberate deception, not an err... See more

Company replied

Rated 5 out of 5 stars

I was a bit sceptical cs of all the bad reviews, but I ordered some shoes and they arrived 3 days later as promised, all good.👍🏼

Company replied

Company details

  1. Fashion accessories shop

Information provided by various external sources

Europas führendes Designer Outlet bietet bis zu - 70% auf Markenmode der Top Designer Dolce und Gabbana, VSCT, Ellesse, Miss Sixty, Pepe, Ed Hardy oder Gant. dress for less liefert kostengünstig die aktuellste Markenbekleidung und Mode der bekanntesten Designer: Pepe Jeans, Ed Hardy, Tommy Hilfifger, Ellesse, Dolce, Gant , D&G. Dress-for-less, dein online Designer Outlet für Markenmode.


Contact info

2.8

Average

TrustScore 3 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

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2.8

All reviews

(3,291)

396 reviews in the last 12 months

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Rated 2 out of 5 stars

This was my first and last experience…

This was my first and last experience with this shop. They sent me a big winter coat in a small plastic bag. I had to return it and it took me a good 15 minutes to somehow squeeze it back in said plastic bag...

You pay 5 Euros for delivery and then another 5 Euros for the return, so I paid 10 Euros for something that didn't fit me. I am fine with paying for one of those but charging for both as a big platform is absolutely ridiculous.

30 October 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hallo,

vielen Dank für Ihre Bewertung. Es tut uns leid, dass der Mantel nicht gepasst hat!

Wir danken Ihnen zudem für Ihr Feedback zur Verpackung.

Was die Versand- und Rücksendekosten betrifft: Diese sind auf unserer Website klar ausgewiesen, noch bevor eine Bestellung aufgegeben wird – so sind unsere Kundinnen und Kunden bereits vor dem Kauf über alle anfallenden Kosten informiert. Wir entschuldigen uns für die Unannehmlichkeiten. 😊

Herzliche Grüße,
Dress for Less

Rated 1 out of 5 stars

Intentional deception of the buyer when placing an order

Despite the fact that the merchant confirmed in writing via email that the chain I ordered would be made of gold, the chain I received was made of silver. So this is a deliberate deception, not an error.

13 October 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hallo,

vielen Dank für Ihre Bewertung. Es tut uns leid, dass Sie den falschen Artikel erhalten haben!

Wir haben eine kostenlose Rücksendung für Sie in die Wege geleitet und Ihnen die entsprechenden Details per E-Mail zugesandt.

Obwohl die Rücksendegebühr in Höhe von 4,99 € im Rahmen unseres automatisierten Prozesses zunächst abgezogen wird, erhalten Sie diesen Betrag selbstverständlich in voller Höhe zurückerstattet.

Bitte schauen Sie einmal in Ihren Posteingang! 😊

Herzliche Grüße,
Dress for Less

Rated 1 out of 5 stars

I strongly advise against placing…

I strongly advise against placing orders. On 7 December 2023, I ordered some clothes for my child (order no. 74537246). I sent the items back. I received no reply from Dress for Less to any of my nine emails, nor did I get my 284.- back. The insolvency administrator refunded me 10.-€ a few weeks ago.
The company is insolvent.

27 September 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hallo,

vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns leid, von Ihren Erfahrungen mit Ihrer Bestellung zu hören.

Wir möchten jedoch klarstellen, dass die von Ihnen genannte Bestellung am 7. Dezember 2023 aufgegeben wurde – also vor dem Eigentümerwechsel der Dress-for-less-Website.

Am 26. März 2024 wurde die Dress-for-less-Website von der LRG Online Ltd übernommen, die nun zur Secret-Sales-Gruppe gehört. Die Dress-for-less GmbH, bei der Sie Ihre Bestellung im Jahr 2023 getätigt haben, betreibt die Dress-for-less-Website nicht mehr.

Für Bestellungen, Rücksendungen und Rückerstattungen, die sich auf Käufe vor der Übernahme beziehen, ist weiterhin die ehemalige Dress-for-less GmbH verantwortlich.

Leider liegen uns weder die Bestellinformationen noch die Kundendaten zu diesen früheren Bestellungen vor, und wir haben keinen Zugriff auf das Bestellsystem des ehemaligen Unternehmens.

Daher können wir die von Ihnen angesprochene ausstehende Rückerstattung weder bearbeiten noch prüfen.

Weitere Informationen zum Eigentümerwechsel finden Sie hier:

https://www.dress-for-less.de/lrg-online/

Mit freundlichen Grüßen
Dress For Less

Rated 1 out of 5 stars

I strongly advise against placing…

I strongly advise against placing orders. On 7 December 2023, I ordered some clothes for my child (order no. 74537246). I sent the items back. I received no reply from Dress for Less to any of my nine emails, nor did I get my 284.-€ back. The insolvency administrator refunded me 10.-€ a few weeks ago. The company is insolvent.
…und vielen Dank für die belustigenden Antworten von Ihnen am 28.09.. Denn wenn man sich einen gesichtschirurgischen Eingriff unterzieht, ist man zugleich ein neuer Mensch mit neuem Charakter. Klasse

28 September 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hallo,

vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns leid, von Ihren Erfahrungen mit Ihrer Bestellung zu hören.

Wir möchten jedoch klarstellen, dass die von Ihnen genannte Bestellung am 7. Dezember 2023 aufgegeben wurde – also vor dem Eigentümerwechsel der Dress-for-less-Website.

Am 26. März 2024 wurde die Dress-for-less-Website von der LRG Online Ltd übernommen, die nun zur Secret-Sales-Gruppe gehört. Die Dress-for-less GmbH, bei der Sie Ihre Bestellung im Jahr 2023 getätigt haben, betreibt die Dress-for-less-Website nicht mehr.

Für Bestellungen, Rücksendungen und Rückerstattungen, die sich auf Käufe vor der Übernahme beziehen, ist weiterhin die ehemalige Dress-for-less GmbH verantwortlich.

Leider liegen uns weder die Bestellinformationen noch die Kundendaten zu diesen früheren Bestellungen vor, und wir haben keinen Zugriff auf das Bestellsystem des ehemaligen Unternehmens.

Daher können wir die von Ihnen angesprochene ausstehende Rückerstattung weder bearbeiten noch prüfen.

Weitere Informationen zum Eigentümerwechsel finden Sie hier:

https://www.dress-for-less.de/lrg-online/

Mit freundlichen Grüßen
Dress For Less

Rated 1 out of 5 stars

No Full Refund and No Customer Support

Very disappointing experience with Dress-for-Less.

I returned all items from my order (#74315084 in September 2023), including an item worth €50, but I did not receive the full refund. The refunded amount is lower than what I paid, even though everything was returned. They now have both my returned item and part of my money.

The customer service is also extremely poor. I contacted them several times by email, phone, and even by post, but I never received a proper response.

On top of that, I can no longer access my account. Every time I log in, my profile and order history show an error message. This has been happening for weeks, and despite reporting it multiple times, nothing has been fixed. The issue only started after my refund problem.

Without access to my order history and with an unresolved refund, I have no confidence in placing another order.

I cannot recommend Dress-for-Less based on my experience. If something goes wrong with your order, don't expect quick support or a proper solution.

31 July 2025
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hi there, thank you for taking the time to leave a review and we’re sorry to hear that you’ve experienced an issue.

Unfortunately, we’ve been unable to locate an order using the details available here.

To ensure we provide you with the most accurate support and properly address the concerns you’ve raised, we need a little more information.

We’ve requested the relevant information via Trustpilot. Please respond at your earliest convenience so we can investigate fully and assist you accordingly.

Kind regards,
Afound

Rated 5 out of 5 stars

Super fast arrival

Super fast arrival

13 March 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

It’s great to hear that you received your order within a timely manner and we appreciate you taking the time to share this with us! 🕞

Rated 5 out of 5 stars

No problems

I was a bit sceptical cs of all the bad reviews, but I ordered some shoes and they arrived 3 days later as promised, all good.👍🏼

27 February 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

We're delighted to hear that everything went smoothly with your order. Thank you so much for leaving us a review, it really means a lot! ✨

Rated 1 out of 5 stars

absolutely worst experience

absolutely worst experience - quality was lousy but i still had to pay the return fee of 4.99.
I will never ever buy anything from dessforless and I hope I will not forget this.

9 January 2026
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hi there, thanks for taking the time to share your feedback and we're sorry to hear you were unhappy with your recent purchase.

If an item is faulty or incorrect, we do not expect our customers to cover the cost of returning an item. Had you contacted us directly with photos, we'd have been more than happy to assist you with your concerns.

We apologise again for any disappointment this may cause.

Kind regards,
Dress For Less

Rated 1 out of 5 stars

Service 0………

21 November 2025
Unprompted review
Dress For-less logo

Reply from Dress For-less

Hallo, vielen Dank für Ihre Bewertung. Es tut uns leid, dass es ein Problem gibt.

Bitte kontaktieren Sie uns mit einer detaillierteren Anfrage, falls Sie Hilfe benötigen.

Mit freundlichen Grüßen, Dress For Less

Rated 4 out of 5 stars

I ordered a pair of shoes from Dress…

I ordered a pair of shoes from Dress for Less in Germany. They did not send me an email receipt. I followed up and they say that the ordered has been received is under process. About 6 days later, I received the article. Although the size was 43 it was smaller than usual shoes with this size. I asked for return, they send me a label, I posted the box. About 7 days later I received the refund. I had read a lot of bad review and expected a poor experience but everything went well! To conclude, very good experience. :)

26 September 2025
Unprompted review
Dress For-less logo

Reply from Dress For-less

We really appreciate you taking the time to review the customer service that you have received and we're delighted to hear that the team was on hand to support you with your query! 😊

Rated 1 out of 5 stars

Wrong products were sent

Wrong products were sent. Had to communicate so many times with them to be able to send the package back. Had to communicate again to get the money back, and now they say the money would be back in the next 7-10 days.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

It’s dress-for-MESS now

I ordered a few pairs of shoes and was surprised that they all came in different packages from different places. I was a long time customer at dress-for-less and they always send one package with all the items. Guess, the new management saves money on warehousing. When the shoes didn’t fit, I had to write back and forth with the customer service to receive the return label FOREVER! Then I had to go to several different locations to drop the packages off because I got labels for Hermes, DHL… Then they refunded only for one package and claimed to never had received the rest. I lost over 30€ and wrote over 20 emails to complain. They always answered but played dumb. Never again. Do not order from them, it will age you.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Package never arrived, no response from DfL

Company displays a Trustpilot rating of 4 stars on its website, despite having only 3 stars - that seems like fraud.
Anyways, I ordered shoes and dress for less changed delivery adress (packstation) to my invoice address without informing me. Package didn't get delivered, Hermes told me to contact dress for less. You cannot send them a message without being logged in, but there's no way to register! Chat inquiry was not responsed to. Horrible - have to go through paypal to try to get money back.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Never recieved my refund

I have returned my order since January and still did not recieve my money. They literally have no email address as all my emails to their old email addresses are failing. Please refund it if you see this, my order number is 74612588 for €100.

28 December 2023
Unprompted review
Rated 1 out of 5 stars

stole my money

Made an order, they sent me the shirt with the security magnet item stuck to it, couldn’t wear it so I sent it back, it arrived at their warehouse since more than 3 weeks and I still didn’t get an email or refund, I contacted the customer service several times who couldn’t help and kept throwing the issue over to the “seller”, I didn’t get a refund, my money is gone, and not getting any decent reply back. Worst service and worst shopping experience ever! I’m contacting the German authorities and taking legal actions against this company

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy there

Don't buy there. I didn't get my money back of returned goods (30-12-2023 they received my return). Í didn't receive my latest order of 28-12-2023. They dont answer the phone or emails. I have read that they have financial problems, or are broke. I don't think I will get my money back.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Cheaters

No reimbursement, they just informed me that they are bankrupted

11 January 2024
Unprompted review

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