This was my first and last experience with this shop. They sent me a big winter coat in a small plastic bag. I had to return it and it took me a good 15 minutes to somehow squeeze it back in said pl... See more
Company replied
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This was my first and last experience with this shop. They sent me a big winter coat in a small plastic bag. I had to return it and it took me a good 15 minutes to somehow squeeze it back in said pl... See more
Company replied
I ordered a pair of shoes from Dress for Less in Germany. They did not send me an email receipt. I followed up and they say that the ordered has been received is under process. About 6 days later, I r... See more
Company replied
Despite the fact that the merchant confirmed in writing via email that the chain I ordered would be made of gold, the chain I received was made of silver. So this is a deliberate deception, not an err... See more
Company replied
I was a bit sceptical cs of all the bad reviews, but I ordered some shoes and they arrived 3 days later as promised, all good.👍🏼
Company replied
Europas führendes Designer Outlet bietet bis zu - 70% auf Markenmode der Top Designer Dolce und Gabbana, VSCT, Ellesse, Miss Sixty, Pepe, Ed Hardy oder Gant. dress for less liefert kostengünstig die aktuellste Markenbekleidung und Mode der bekanntesten Designer: Pepe Jeans, Ed Hardy, Tommy Hilfifger, Ellesse, Dolce, Gant , D&G. Dress-for-less, dein online Designer Outlet für Markenmode.
Germany
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Replied to 99% of negative reviews
Typically replies within 48 hours
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This was my first and last experience with this shop. They sent me a big winter coat in a small plastic bag. I had to return it and it took me a good 15 minutes to somehow squeeze it back in said plastic bag...
You pay 5 Euros for delivery and then another 5 Euros for the return, so I paid 10 Euros for something that didn't fit me. I am fine with paying for one of those but charging for both as a big platform is absolutely ridiculous.
Reply from Dress For-less
Despite the fact that the merchant confirmed in writing via email that the chain I ordered would be made of gold, the chain I received was made of silver. So this is a deliberate deception, not an error.
Reply from Dress For-less
I strongly advise against placing orders. On 7 December 2023, I ordered some clothes for my child (order no. 74537246). I sent the items back. I received no reply from Dress for Less to any of my nine emails, nor did I get my 284.- back. The insolvency administrator refunded me 10.-€ a few weeks ago.
The company is insolvent.
Reply from Dress For-less
I strongly advise against placing orders. On 7 December 2023, I ordered some clothes for my child (order no. 74537246). I sent the items back. I received no reply from Dress for Less to any of my nine emails, nor did I get my 284.-€ back. The insolvency administrator refunded me 10.-€ a few weeks ago. The company is insolvent.
…und vielen Dank für die belustigenden Antworten von Ihnen am 28.09.. Denn wenn man sich einen gesichtschirurgischen Eingriff unterzieht, ist man zugleich ein neuer Mensch mit neuem Charakter. Klasse
Reply from Dress For-less
Very disappointing experience with Dress-for-Less.
I returned all items from my order (#74315084 in September 2023), including an item worth €50, but I did not receive the full refund. The refunded amount is lower than what I paid, even though everything was returned. They now have both my returned item and part of my money.
The customer service is also extremely poor. I contacted them several times by email, phone, and even by post, but I never received a proper response.
On top of that, I can no longer access my account. Every time I log in, my profile and order history show an error message. This has been happening for weeks, and despite reporting it multiple times, nothing has been fixed. The issue only started after my refund problem.
Without access to my order history and with an unresolved refund, I have no confidence in placing another order.
I cannot recommend Dress-for-Less based on my experience. If something goes wrong with your order, don't expect quick support or a proper solution.
Reply from Dress For-less
I was a bit sceptical cs of all the bad reviews, but I ordered some shoes and they arrived 3 days later as promised, all good.👍🏼
Reply from Dress For-less
absolutely worst experience - quality was lousy but i still had to pay the return fee of 4.99.
I will never ever buy anything from dessforless and I hope I will not forget this.
Reply from Dress For-less
I ordered a pair of shoes from Dress for Less in Germany. They did not send me an email receipt. I followed up and they say that the ordered has been received is under process. About 6 days later, I received the article. Although the size was 43 it was smaller than usual shoes with this size. I asked for return, they send me a label, I posted the box. About 7 days later I received the refund. I had read a lot of bad review and expected a poor experience but everything went well! To conclude, very good experience. :)
Reply from Dress For-less
Wrong products were sent. Had to communicate so many times with them to be able to send the package back. Had to communicate again to get the money back, and now they say the money would be back in the next 7-10 days.
The quality of product is poor. Also the shirt not passed but for return I paid 4.99€. I never buy and never recommend.
I ordered a few pairs of shoes and was surprised that they all came in different packages from different places. I was a long time customer at dress-for-less and they always send one package with all the items. Guess, the new management saves money on warehousing. When the shoes didn’t fit, I had to write back and forth with the customer service to receive the return label FOREVER! Then I had to go to several different locations to drop the packages off because I got labels for Hermes, DHL… Then they refunded only for one package and claimed to never had received the rest. I lost over 30€ and wrote over 20 emails to complain. They always answered but played dumb. Never again. Do not order from them, it will age you.
Company displays a Trustpilot rating of 4 stars on its website, despite having only 3 stars - that seems like fraud.
Anyways, I ordered shoes and dress for less changed delivery adress (packstation) to my invoice address without informing me. Package didn't get delivered, Hermes told me to contact dress for less. You cannot send them a message without being logged in, but there's no way to register! Chat inquiry was not responsed to. Horrible - have to go through paypal to try to get money back.
I have returned my order since January and still did not recieve my money. They literally have no email address as all my emails to their old email addresses are failing. Please refund it if you see this, my order number is 74612588 for €100.
Made an order, they sent me the shirt with the security magnet item stuck to it, couldn’t wear it so I sent it back, it arrived at their warehouse since more than 3 weeks and I still didn’t get an email or refund, I contacted the customer service several times who couldn’t help and kept throwing the issue over to the “seller”, I didn’t get a refund, my money is gone, and not getting any decent reply back. Worst service and worst shopping experience ever! I’m contacting the German authorities and taking legal actions against this company
Don't buy there. I didn't get my money back of returned goods (30-12-2023 they received my return). Í didn't receive my latest order of 28-12-2023. They dont answer the phone or emails. I have read that they have financial problems, or are broke. I don't think I will get my money back.
No reimbursement, they just informed me that they are bankrupted
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