DPD Ireland Reviews 

200,327
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its punctuality and clear communication regarding delivery times. Many people highlight the staff, especially the drivers, for being professional, courteous, and helpful. The overall service is frequently described as efficient and reliable, with packages often arriving in good condition. However, some customers also noted issues with packages being delivered to incorrect addresses or left in unsafe locations without proper notification. A few other people also felt that collections were sometimes missed or deliveries experienced delays, causing frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising timely... See more

Staff

People report positive experiences with staff, frequently praising drivers for their politeness, helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, prompt,... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery condition. Many customers report... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Brian was absolutely brilliant. He always goes above and beyond and is a credit to DPD. If there is an employee of the month, quarter or year he would be my number one candidate. He’s profes... See more

Company replied

Rated 5 out of 5 stars

I've received several delivery's from DPD over the past few months, I've found their Delivery Men to be very pleasant & Helpful. I found DPD delivery's to be very punchable approximate time.will be e... See more

Company replied

Rated 5 out of 5 stars

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied

Rated 5 out of 5 stars

Love it when I hear my order will be delivered by DPD. They have a brilliant service. Their drivers are excellent and always take care to deliver respectfully. DPD an A post are the only two organisat... See more

Company replied


Company details

  1. Courier service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

200k reviews

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4.6

All reviews

(200,327)

20,516 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Items were delivered promptly and left…

Items were delivered promptly and left in a safe place

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 3 out of 5 stars

The package was left in my porch in…

The package was left in my porch in full view from the road - it could have been left to the right where it could not be seen.

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Nothing else required.

21 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. My deliveries arrive promptly and in perfect condition. Very organised and professional courier service. They kept me informed at every stage of progress of my delivery.
I am thankful to your company for having the order delivered on time as it was really important for me.

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Always a fantastic service

Always a fantastic service with great communication

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

prompt & timely.

The delivery was prompt & timely.

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Eddie is great

Eddie is great. Always leaves my parcels in a safe place. Delivery is always on time if not early. A superstar! 🌟

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Thomas is friendly help full can't find…

Thomas is friendly help full can't find any fault

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Mark is always efficient with good…

Mark is always efficient with good communication and overall great service.

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Great service as always from David

Great service as always from David

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Very happy with the service

I really appreciate being told t text and email of when my parcel will be delivered, especially given it is a 1 hour window. To date, each and every delivery has come within the time window specified. This is great as I can plan my day accordingly.
Also, all the delivery drivers have been very polite and friendly. As such,very happy with the service I receive.

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Always on time

Always on time, very dependable, very friendly.

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

The driver

The driver, very nice all the time

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Reliable and fast delivery

Reliable and fast delivery

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Our delivery driver David

Our delivery driver David, is a true gent always happy go lucky chatting to him is like a breath of fresh air

20 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 5 out of 5 stars

Happy delivery

My parcel was delivered within the time and they rang the doorbell to let me know my parcel had arrived.

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Rated 1 out of 5 stars

I normally have a good experience with…

I normally have a good experience with DPD I usually try and buy from companies that use DPD because of the hour window they give which is great.
I have to say I was very disappointed in them today. Firstly I received a text to say my parcel would be delivered by David no time given no hour window given. Then when he did arrive I was out in the garden at my car because I had a flat tyre and I needed to go and get it sorted. So as he arrived he pulled up at the entrance to my garden I said hello,he walked straight past me dropped the first box on my step. Went back got the second box from the van walked past me again dropped the second box beside the first and just got into the van and left.
No smile no hello just completely ignored me when walking past me twice.
I was stunned at the rudeness I couldn't believe it normally the drivers are very nice and friendly.
This is the second time I have had that driver and he was just as rude the last time.
If that driver is going to be continuing delivering in my area I won't be bothering with DPD anymore. There is no need for rudeness and I didn't even get the hour window which is the reason why I use companies that use DPD.
GLS don't give the hour window but at least the drivers are always friendly.
I am very disappointed with the service this time and my previous delivery.

22 July 2026
Unprompted review
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

Rated 5 out of 5 stars

Lovely lady delivers my orders

Lovely lady delivers my orders. Always a pleasure to deal with

22 July 2026
DPD Ireland logo

Reply from DPD Ireland

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

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