As always welcoming local with great staff. Claire ran a lovely little Star Wars quiz evening which went down well with all age groups. Only issue was that we were too late to get food as a bus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more
Company replied
Magnificent place! Friendly staff and pretty easy booking. Only the breakfast event in a weekend in May was very crowded. At the entrance and above at the bar. Perhaps a different approach / arrangeme... See more
Company replied
First visit Went to see a Romanian who does stand up in English (Radu not Victor). Scan the code at the cosy bar, pre-show drink since you're at the bar, take another bottle when seating area opens be... See more
Company replied
Company details
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About DesignMyNight
Written by the company
DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
4.1
Great
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fantastic and fun night
Fantastic and fun night. Live singer was excellent. Gary was really good fun and Maggie was an excellent Line Dance teacher! Thoroughly recommend as a great night out!
5 June 2026
Reply from DesignMyNight
Hi Jillian, thanks so much for your review. We’re really happy to hear your experience went well. We can’t wait to help you find more memorable moments on DesignMyNight
Quick and responsive
5 June 2026
Reply from DesignMyNight
Hi there, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.
The booking system was easy to navigate.
1 June 2026
Reply from DesignMyNight
Hi there, we appreciate your review and time you took to share your positive feedback on our site.
The class was awful
The class was awful! I paid for tickets to a line dancing class and anyone in the pub could join for free! It was dreadful, we walked out after 10 mins! Waste of time and money!
3 June 2026
Reply from DesignMyNight
Hi Emma, thank you for your review. We’re so sorry to hear about your experience. As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.
Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.
A really good night of comedy
A really good night of comedy. The three acts were very funny and the MC was brilliant- really made people laugh and made it a fun evening.
It was our first time at the comedy night at Timber Lodge and we look forward to going to the next one.
Food and drink available and a happy hour before the show.
Everyone was really friendly and it was great value at a super venue.
3 June 2026
Reply from DesignMyNight
Hi Howard, thank you for your review. It’s wonderful to hear your event went so well. We love seeing our events bring people together and we hope your next booking is just as enjoyable.
I object to paying a third party a…
I object to paying a third party a 'cream off' fee in order to buy a ticket !
And given its an automated computer programme that requires so little human effort...why is it so expensive ! ?
4 June 2026
Reply from DesignMyNight
Hi Alexandra, thank you for your review.
For insight, booking/admin fees are in place to cover the technology infrastructure, staffing, and costs required to facilitate website sales.
This keeps the price even per guest regardless of how many purchases are made.
We always give event organisers the option to absorb the whole cost or a partial sharing of this cost. Therefore, if they are showing up for a specific event, this means that the event organiser has chosen not to cover the cost on your behalf.
Absolutely amazing night staff where…
Absolutely amazing night staff where great and great experience aswell.
Would definitely return
3 June 2026
Reply from DesignMyNight
Hi Kyle, thank you so much for an awesome review. We are so happy that you enjoyed your event and hope to see you again on DesignMyNight.
The booking process was very straight…
The booking process was very straight forward and quick . As was my ticket purchase .
3 June 2026
Reply from DesignMyNight
Hi Lesley, thank you for your review! We are super delighted to hear you received a satisfised experience on our site and we hope to see you soon!
I booked two tickets for my friend and…
I booked two tickets for my friend and me and when we got there the staff there told us that we are not allowed to get in because we’re both are men, and they also said I should come with my girlfriend only
3 June 2026
Reply from DesignMyNight
Hi Ahmed, thank you for your review. We’re so sorry to hear about your experience. As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.
Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.
Very bad website
Very bad website, there is time limit, and you do not receive a reservation reminder mail
3 June 2026
Reply from DesignMyNight
Hi there, thank you for your review. We’re sorry you had trouble on our website. Your feedback helps us make improvements so future bookings are easier.
Reply from DesignMyNight
Hi there, thank you for your review! We are super delighted to hear you received a satisfised experience on our site and we hope to see you soon!
Reply from DesignMyNight
Hi there, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Reply from DesignMyNight
Hi Patricia, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Never been to this place as I got…
Never been to this place as I got scammed saying that I booked design my night that I did not book but got an email saying that I booked for this place which I have never been to place
29 October 2025
Reply from DesignMyNight
Hi Matthew, thank you for your review and we’re so sorry to hear this.
Could you kindly pop us an email on support@designmynight.com and be sure to include as much information as possible such as messages or screenshots?
Reply from DesignMyNight
Hi Dawn, thank you for your review! It’s great to hear the booking process worked well for you. We know how important it is for things to be quick, clear, and stress-free, so we’re glad your experience was smooth.
I love it!
An impressive, immersive experience with high quality game masters and excellent bar team. Great looking building too.
1 June 2026
Reply from DesignMyNight
Hi Katherine, thank you for your review. It’s wonderful to hear your event went so well. We love seeing our events bring people together and we hope your next booking is just as enjoyable.
Reply from DesignMyNight
Hi Martin, thank you for sharing your experience. It’s great to hear the event went well, we look forward to what you get up to next.
Reply from DesignMyNight
Hi Sarah, thank you so much for your review. We really appreciate it and love that you enjoy using our website.
I could really do with an app for this
I could really do with an app for this, but can’t seem to find one…. Also adding to Apple wallet didn’t work, but other than that the buying experience was very good.
4 June 2026
Reply from DesignMyNight
Hi Roz, thank you for your review. We’re sorry you ran into trouble on our website. Thank you for letting us know and we’ll look into this to help make booking smoother next time.
Quick Response…
Sent my details as requested and heard very quickly back from DesignMyNight with all details sorted. Would recommend.
1 June 2026
Reply from DesignMyNight
Hi Deborah, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
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