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DesignMyNight Reviews 

9,999
•
TrustScore 4 out of 5

4.1

Media company
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Review summary

Created with AI, based on recent reviews

Considering 1,408 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff, noting that servers and tour guides are exceptionally welcoming, chatty, and knowledgeable during visits. People also mention that the booking process is generally quick, efficient, and straightforward when planning fun activities. However, some people mentioned difficulties with finding the venue due to a lack of clear signage outside. A few reviewers also noted that customer support teams were unhelpful or inflexible when trying to resolve issues or apply vouchers. Some reviewers experienced technical hurdles, such as failing login details or strict time limits during reservation checkouts.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the simple and efficient process of... See more

Staff

Customers consistently note positive experiences with staff, highlighting welcoming, helpful, and cheerful... See more

Booking process

Consumers find booking process to be ambiguous, experiencing a mix of fast, straightforward online ticketing... See more

Service

Users describe ambiguous interactions with service, reflecting heavily divided opinions and experiences.... See more

Location

Reviewers mention ambiguous feedback about location, with some customers praising the beautiful settings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was the ladies' first tour and so they were a little nervous and kept checking their notes. It was a very interesting and informative tour, accessing areas of the Maison Dieu not usually open to... See more

Company replied

Rated 4 out of 5 stars

As always welcoming local with great staff. Claire ran a lovely little Star Wars quiz evening which went down well with all age groups. Only issue was that we were too late to get food as a bus... See more

Company replied

Rated 4 out of 5 stars

Once accessed on line, the booking was relatively easy. Email responses for confirmation were quick. Dates were limited in area required and voucher was extended because of this which came at a cos... See more

Company replied

Rated 4 out of 5 stars

We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more

Company replied

Company details

  1. #16 of 22 best companies in Media company
  2. #4 of 6 best companies in Blogger
  3. #6 of 7 best companies in News Company

About DesignMyNight

Written by the company

DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.



DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.

For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE

Contact info

4.1

Great

TrustScore 4 out of 5

10k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(9,999)

1,278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The format was not straight forward

The format was not straight forward. The booking tab started at the head of the detailed introduction about the event and therefore clicked on the tab at the end of the introduction to then discover it was the tab before the narrative that selected the event.

3 September 2026
Rated 1 out of 5 stars

A very unfriendly website indeed

A very unfriendly website indeed, would not open in a computer, refuses to recognise commonly used search engines (Safari).

Once in using a phone it drags the user through a slow process.

4 September 2026
Rated 1 out of 5 stars

para.....

I dont kno why I have to pay some parasitic organisation to buy tickets for an event. And twice the fee for 2 tickets.

3 September 2026

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