AlphaSights Reviews 

12,401
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,318 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the professional, helpful, and supportive staff who make consultations highly enjoyable and well-coordinated. Reviewers deeply appreciate the seamless overall process, prompt updates, and the clear communication regarding scheduling and relevant professional opportunities. Customers note that representatives do a superb job matching experts with very specific industry interests. Some reviewers were not happy with occasional communication challenges, such as confusing overlapping emails, technical call issues, or delayed follow-up responses after participating. Despite these minor hurdles, consumers still find the platform exceptionally valuable for sharing their expertise and knowledge.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting that agents are very informative,... See more

Service

Consumers find service to be positive, highlighting professional teams and seamless scheduling that... See more

User experience

Customers had positive experiences with user experience, highlighting a flawless and smooth process from... See more

Customer service

People report positive experiences with customer service, expressing appreciation for friendly and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great interaction with setting up the calls with the right clients. The clients were also great at asking questions and trying to really understand the topics they chose. Highly recommend working with... See more

Rated 5 out of 5 stars

The whole process was seamless and well coordinated. I was a little confused when other agents from the company started emailing me when I was already in conversation with one agent. When an expert... See more

Rated 5 out of 5 stars

AlphaSights has proven to be a reputable company that has followed through with prompt payment via check upon successful completion of surveys. The personnel have all been very pleasant and professio... See more

Rated 5 out of 5 stars

I give Cate a lot of credit. She worked tirelessly to put the phone conversation together... great can do attitude


Company details

  1. Information Services
  2. also in
  3. Business and IT Consulting agency
  4. Market researcher

About AlphaSights

Written by the company

About AlphaSights

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.

Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.

When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.

If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.

Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!


Contact info

4.9

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(12,401)

4,115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Organization is great

Organization, extremely professional, don’t waste my time on projects that don’t directly apply to my expertise and manage the client consultant experience exceptionally well

2 November 2026
Rated 5 out of 5 stars

Ciara was amazing

Ciara was amazing. Very professional and friendly.
I look forward to working with her again. She is a massive asset to Alphasights. Give the girl a promotion :')

4 November 2026

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