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AlphaSights Reviews 

11,530
•
TrustScore 5 out of 5

4.9

Information Services
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Review summary

Created with AI, based on recent reviews

Considering 4,266 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional staff and efficient service, noting that daily interactions are consistently punctual, well-organized, and smooth from the very beginning. Participants also deeply appreciate the clear communication, detailed project descriptions, and precise matching processes that make expert consultations extremely worthwhile and engaging. Many individuals note that the supportive onboarding and responsive team help ensure a seamless journey throughout every single project engagement. Some reviewers were not happy with occasional communication lapses, sudden screening changes during projects, and unexpected follow-up delays regarding scheduled calls.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, organized, and... See more

Service

Consumers find service to be a positive and professional experience. Reviewers consistently highlight clear... See more

User experience

Clients share positive opinions on user experience, highlighting the seamless and professional process from... See more

Customer service

People report positive experiences with customer service, highlighting helpful, clear, and timely guidance... See more

Response time

Customers had positive experiences with response time, highlighting how they are the most responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with multiple expert call platforms and after I two years, I only book through AlphaSights. They are very professional, have clients willing to pay high amounts for top shelf experts, an... See more

Rated 5 out of 5 stars

Very responsive, quality clients/engagements, and overall a wonderful organization to work with. I have worked with others that are not nearly as organized. When AlphaSights calls, they're the first... See more

Rated 5 out of 5 stars

First time AlphaSights reached out I was sceptical. You get a lot of these calls ... :). After reading up on them and accepting a meeting I can conclude that I was wrong. Interaction with AlphaSights... See more

Rated 5 out of 5 stars

It's the third or forth time that I engage in these specific market consultancy projects andf I am very pleased with the results and the way Alphasights handled the whole process.

Company details

  1. #1 of 7 best companies in Information Services
  2. #4 of 31 best companies in Business and IT Consulting agency
  3. #1 of 10 best companies in Market researcher

About AlphaSights

Written by the company

About AlphaSights

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.

Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.

When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.

If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.

Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!

Contact info

4.9

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(11,530)

4,019 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve had a consistently positive…

I’ve had a consistently positive experience with this platform. The interactions are smooth, payments are handled quickly right after each meeting, and everything feels efficient and professional. It’s convenient, reliable, and I genuinely enjoy working with them.

4 August 2026
Rated 5 out of 5 stars

Alpha Insights' process is simple

Alpha Insights' process is simple, well organized and very clear on what they are looking for in advance of meeting with them. It makes it simple to properly prepare to add value to their process.

4 September 2026
Rated 5 out of 5 stars

Alpha Insights is a team of…

Alpha Insights is a team of professionals. quick analysis of the client requirement reached out to right expert. call set on very next day and invoice submitted on the same day of the call. Working with multiple such company but found Alpha insights most professional among the lot.

4 September 2026

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