Davies Group Ltd Reviews 

Claims handler did not read or fully understand what was being claimed and requested superfluous information.

Very slow and rude ill mannered staff. I would give no stars if possible...I will cancel my British Gas contract as a result of the way this company dealt with my claim. Fortunately, I will never deal with this shower again.

Very helpful.

Superb company to deal with.

I was very disappointed that you could not arrange a locksmith to come out to me within 2-3 hours of my initial call. Also, I was lucky that I could access my insurance documents when I tried to initiate the call out. I hate to think where I would have been left if I had been locked out of my car in a remote place with no access to my emails.

Claim for a faulty AEG fridge freezer initially handled really well.. until.. the new AEG unit was delivered and installed.. with exactly the same fault as the old! This is where the process got messy and long winded and it was difficult getting a response.. Until, feeling a bit fed up, I phoned on a Saturday afternoon and spoke to Mohammed. 20 minutes later, all issues resolved.. refunds made and new fridge freezer (not AEG!) ordered.

Thank you Mohammed for your friendliness and great service!

Very easy to deal with.
Everything is straightforward.

Claim all sorted in around 4 weeks. Cannot moan at that
I was kept informed throughout
Very helpful staff 10/10

We dealt with a lovely person named Adam. He was very helpful and took us through the whole process smoothly. He ordered our replacement washing machine and i was surprised at how quickly it was going to be delivered

I had the hole in one on Saturday, registered the claim on the following Tuesday, and by the Friday the money was back in my account. A very seamless process from start to finish, and nice to deal with friendly staff, particularly Shaunagh. Thanks once again.

Just arranged a replacement washing machine with Davies Group Ltd. Ibrar was extremely helpful and the transaction was completed smoothly and efficiently. Thank you.
03 September 2036

My claim was delt with quickly and efficiently

Horrible experience. I had to deal with an aggressive and patronising claims handling team. No regard for the stress that the customer is under. Avoid like the plague!

Company was responsive in line with time frames given. Staff were knowledgeable and claim was easy to process with upload docs etc. Def would recommend and will renew based in experience . Only when you claim do you know how good a company is and this is my first ever claim but full assurance was provided.

Straight forward claim pay out 2-3 days after I submitted all my evidence of treatment paid out of receipts and medical notes. Very good service all done online. Highly recommend this service.

From the initial email and claim request it was made so easy . Thank you

Very easy process to deal with your company, the person we spoke with was very helpful, and explained everything
Person we dealt with was Carrie, highly recommend

The process took a little longer but we are all busy people.waiting for different procedures.
Our Loss Ajuster Anthony Sutherley was very understanding allowing us to use local trades persons would highly recommend