Christies Direct Reviews 

Very friendly staff, easy to put order through. Explained everything really well. Delivery was very efficient

I had trouble with the new app and website trying to place order, email customer service support, second to none how nice to contact a customer service that actually work and happy to help sort the problem no hassle no fuss.
Looking forward to delivery thank you Christie’s

Replacement dog chamy. Great product and service

Excellent Customer Service – Highly Recommended!
I had a fantastic experience with Christies Direct! I was planning to place an order worth approximately €620, but when I reached the checkout, I was surprised to see that the shipping cost to Slovenia was €150.
I contacted their customer service team to ask if there was a more affordable shipping option. I also mentioned that I had missed a 15% discount on Andis attachment combs because I hadn't completed my order the previous day.
Their response was absolutely amazing! Not only did they reduce the shipping cost from €150 to just €35, but they also kindly offered me the 15% discount!
I truly appreciate their kindness, understanding, and willingness to help. It's wonderful to see a company that genuinely cares about its customers and goes the extra mile to make them happy.
Thank you so much, Christies Direct, for your outstanding customer service! I will definitely be shopping with you again and would highly recommend you to others! ❤

Fabulous experience as always and great customer service!!

Always good value & quick delivery

The item was perfect for my needs. Beautiful to look at. Perfect handling Delivered on time as promised.

The customer services, the team, the items that I buy all very happy with everything the keruto scissors are the best

Ordered for my table which I purchased in May. As items were out of stock at time of purchase.

I’m a dog owner I have two dogs a cockapoo and cavapoo.
First of all my mum contacted Christie’s as we were both looking for a good set of dog clippers. My mum researches everything and spent a long time on the phone with Christie’s discussing clippers with a nice guy who was helpful. We finally both brought the same clippers recommended. Now I should say we have had dogs most of our lives but have never cut them ourselves so no idea about it.
Anyway, the clippers arrived and I started to cut one dog. I tried each setting and basically they were all too short they were scalped! I spent ages googling and trying to work out what I’d done wrong and in the end I phoned up Christie’s for advice. I was told they were the wrong clippers, they weren’t suitable at all and I needed something else. I couldn’t return the clippers as they’d been used. I’d paid a lot of money for clippers to be told they weren’t suitable so I wasn’t very happy. They offered me 10% off a new pair, which at that point I should have walked away but stupidly I didn’t. No idea why but there we go.
Anyway, I placed a new over for nearly £300 for new clippers and scissors. I was told they’d put some extras in as a gesture, and I received 3 small sample shampoos!
Anyway, the clippers seemed fine. I cut the dogs using the attachments I’d had to purchase as well and was quite happy. But then the clippers wouldn’t charge.
I phoned Christie’s and was told I’d have to send them off for repair. I’d explained I’d only used them twice since buying them in November, and this was queried, I explained I’d taken the dogs to a groomer during this time to get a good starting base to follow, anyway turned out they had me registered as a dog groomer. To make matters worse I had to send the clippers off for repair and pay postage. When I complained the lady said I’m trying to help you Emma what do you want me to do! Anyway, I sent them off £20 later. I emailed Anglia last week as I haven’t heard anything for weeks, and today received a phone call from Christie’s Direct to say they had to be replaced. They’ve had some issues with this model so they don’t recommend exchanging them for the same ones. The lady was very nice and did apologise, I was asked if I need cordless, which I do so I was told they’d put recommend a different pair of clippers which one client had for over 15 years but they do cost more money and I’d have to pay the difference. Wow! More money! I have complained again and I asked for a refund. Iwas told that this issue wasn’t known when they were originally sold, which I understand and I explained again the back story and my frustration. But come on this will be my third pair of clippers in less than a year. The lady said she’d speak to her supervisor and I am now awaiting the response!

Just a dog owner here that wanted a product for keeping 3 active Springer Spaniels long hair on their ears from knotting. Ordered and received in rapid time. Seems a good product.

Brilliant prices and fast delivery 👏

Efficient in all areas

I just wanted to take a moment to share some genuinely heartfelt feedback.

From my very first experience with Christies Direct to now, I have been consistently impressed—not just by the range and quality of products you offer, but by the people behind the company.

Meeting the team at Crufts earlier this year was such a lovely experience. You often imagine a large company to feel quite impersonal, but the complete opposite is true here. Every single person I met was warm, approachable, and incredibly willing to help. It really stood out to me how much care and pride you all take in what you do.

A special thank you to Mark Neely, who has gone above and beyond for me recently. Helping me secure a pre-order for a grooming table that was out of stock, clearly communicating timelines, and even offering a generous discount—it honestly made such a difference. That level of thoughtfulness and effort doesn’t go unnoticed.

It’s rare to come across a company where you feel genuinely valued as a customer, and even rarer to find a team that consistently goes the extra mile in such a kind and human way.

Thank you all for your hard work, your efficiency, and most importantly, your kindness. It truly sets you apart.

With genuine appreciation,
Emily x

I’ve ordered from here before and also have talked to costumer service for some help they are amazing reply super quick and very helpful. Their delivery is great and dispatched quickly. Will 100% continue to be a loyal costumer here for all my grooming needs

Excellent customer service. Very helpful. Bought some clippers and they helped me with a discount code and also have my some complimentary blade spray.

A very good services .Staff are very helpful .

Great. All products brilliant.

Reliable , superior products, quick delivery, and reasonable cost.