BDR Group  Reviews 

We all go through different phases in our lives, and my time at BDR has come to an end; however, I must acknowledge what a wonderful experience it was working with the BDR team. The engineers are highly skilled, and there is a dedicated brainstorming channel where thousands of new ideas and solutions are shared daily. The compensation and benefits are excellent, the company truly supports professional development, and the managers are fantastic, incredibly personable people.
I am certain that I fulfilled my mission at BDR; I am grateful to everyone and proud to have been part of this group and to have worked with such amazing people.
If you are looking for an IT company, I highly recommend checking out BDR's services!
Thank you, BDR, for all the support and opportunities for growth you provided me.
Felipe M. Rodrigues

I was delighted with the service I received from my recent call to BDR Group. I spoke to Trevor Mzila who was absolutely excellent support. Not only did he resolve my IT issue he also did it with clarity and patience. His instructions were great and completely resolved the problem.

BDR failed to update address on phone system resulting in delay porting number across. Poor response and customer communications.

We recently rationalised our voice and data telecoms packages and I was valuably assisted by Kyle Byron-Morgan at BDR, who patiently understood what we were trying to achieve and then helped implement the changes.

Excellent service, thank you

They were very accommodating, even when I had to keep changing my appointment. The staff member who dealt with me went through everything at my level and tried to give me some tips to use in case of future problems. He was engaged and interested in finding out about my job and what I do.

Quick fast efficient service

The BDR team was very swift in responding and resolving the issue which was also acknowledged by my colleague facing the issue.
Thank you

Received invoice but not ordered from this company. We believe a scam.
Phoned to check what happening received emails and tickets but no reply expect weeks later saying being resolved but not had any communitcation.

We have used BDR Group for many years and have always received a first class service. The renewal of our contract was a very simple and straight forward process. I advised Della Waite what I was looking for & Della went to market and secured what I'd asked and more. The icing on the cake was that Della managed to reduce our contract costs. Not often you can say that in today's current environment.

Needed some urgent changes made on our wide area network circuits. BDR went over and above expectations to speedily resolve our issues and limit disruption to the business.

They never complete the task and still have ongoing issues.

Prompt response to my problem, dealt with by capable knowledgeable, helpful staff.

Excellent delivery time, nothing damaged on delivery, faultless. Thank you

Kevin was once again very helpful and resolved a complicated issue very quickly.

I have reported that you took an additional monthly payment by direct debit and provided evidence that our company had already paid that monthly direct debit for May 2026. Your company ignored this evidence and has continued to believe that there is not a problem, and has NOT refunded this overpayment of £268.02 taken without our permission.
I am now writing to your Managing Director, and other bodies (for reference) to highlight BDR's inability to correctly process my complaint, and to recover the £268.02 owed to my company. I cannot trust your company's Accounts/Credit Control Section to manage our Direct Debit payments arrangement. I have cancelled all future direct debits and we will pay in future by BACS.

Phillip Fielding always offers a 5 star service! He is incredibly patient with those who aren't particularly IT savvy and will always go out of his way to find a solution to any problem.

Philip is always helpful and goes over and above when explaining the fix he is carrying out. He is very patient and listens when you explain what help is needed.

Quick reply and problem sorted!

I had a great experience with their prompt and dedicated support. The team was professional, responsive, and focused on providing effective solutions. Their commitment to customer service and willingness to help made the entire process smooth and positive. Thank You Andrew Rampedi!