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Bumblebee EV Reviews 

2,172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 930 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the professional and polite staff who always arrive promptly, deeply respect properties, and carefully explain every single step of the installation process. Consumers also note the efficient service, stating that the equipment works wonderfully and the work areas are always left exceptionally clean and tidy. Some people were dissatisfied with poor communication regarding appointment scheduling and experienced frustrating delays when trying to get urgent issues resolved. A few reviewers additionally noted difficulties with customer support responsiveness and unhelpful interactions when attempting to address specific technical inquiries.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and prompt during installations. Reviewers... See more

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick, professional... See more

Customer service

Clients share positive opinions on customer service, highlighting professional, patient, and efficient... See more

Product

Reviewers highlight positive aspects of product performance, describing the charger as a class little unit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy smooth process, from intial contact Mark talked us through process and kept us updated. For charger install day Fraser the electrician was in touch to confirm time slot turned up on time and ins... See more

Rated 5 out of 5 stars

From start to finish I was given all the information I needed. Sales were polite and willing to help every step of the way. The installation went perfectly and the installer was friendly, polite and e... See more

Rated 5 out of 5 stars

He arrived bang on time, got the job done quickly after explaining each step. Gave me instructions on use and advice on any issues that may arise Tidied up after finishing the installation, really p... See more

Rated 5 out of 5 stars

Can't fault it at all because all appointments were on time, Jack was very helpful and patient and the charger etc. arrived when they said it would. Installers were prompt (8.20 am!), job was assessed... See more


Company details

  1. #12 of 32 best companies in Electric vehicle charging station
  2. #8 of 15 best companies in Electrical installation service
  3. #3 of 15 best companies in Technical service

Written by the company

The fastest growing network of electric vehicle charge point installers, covering the United Kingdom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,172)

931 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend Bumblebee for…

I would highly recommend Bumblebee for the installation of your EV charger. from the very start of the process to the installation, they were impressive, from, an easy to use ordering process, wonderful staff who are always on hand to assist with the process.

For us specifically Bumblebee were absolutely amazing, assisting us with the grant process, excellent advice on which charger suited us best but above all being able to get to us given our location on the Isle of Islay.
An excellent Service and a company I can hand on heart fully recommend with a special thank you to Anna Koufopoulou our contact at Bumblebee, she made the whole application process smooth, efficient and human, never leaving you feeling like just a number.

15 August 2026
Rated 5 out of 5 stars

Can't fault the service and team

The service from start to finish has been excellent.

Everything done on time and in our case, very quickly as we had a short lead time for delivery of our car.

All the staff throughout have been helpful,, knowledgeable and very friendly.

The installation was very straightforward, the engineer talked to us about where the best place for the charging point was and has done a great job!

Fantastic work and service all round!!!

Thank you!

13 August 2026
Rated 5 out of 5 stars

EV newbie.

From start to finish I was given all the information I needed. Sales were polite and willing to help every step of the way. The installation went perfectly and the installer was friendly, polite and extremely knowledgeable about the charger he was fitting. I am very happy to know that companies like bumblebee and their installers are still around. Excellent service and highly recommend them.

14 August 2026
Rated 1 out of 5 stars

After paying for the service

After paying for the service, no one picked up my payment to offer me the installation appointment as per their promise. I had to ring them for it. After finally having the installation date, the installer didn’t turn up without any notice or contact whatsoever. Not only that, the next day, I receive an email to say how how did the installation go. ARE YOU KIDDING ME??? Still waiting for my emergency installation appointment and I will not be surprised if I have to ring them again.

14 August 2026
Rated 5 out of 5 stars

I found the engineer l to be very helpful, knowledgeable and respectful.

I found the engineer l to be very helpful. He fully explained what work he was going to have to do to instal the ev charger. He helped me connect the mobile app to the charger and explained what I would have to do when I got my ev charger tariff. He carried out the work professionally and was respectful of my property. He left the area inside and outside of my property clean and today. I wouldn’t hesitate to use Bumble in the future.

13 August 2026
Unprompted review
Rated 4 out of 5 stars

EV Charger deal through Arnold Clark…

EV Charger deal through Arnold Clark 2nd hane EV scheme. While there were a couple of hidden charges, on the whole the process from start to finish was really efficient. The sub-contractors who fitted the actial charger were nice and polite and cleaned up all the mess.

14 August 2026
Rated 5 out of 5 stars

He arrived bang on time

He arrived bang on time, got the job done quickly after explaining each step. Gave me instructions on use and advice on any issues that may arise
Tidied up after finishing the installation, really pleased.

14 August 2026
Rated 5 out of 5 stars

Top job 👌

Fraser messaged me in advance that he is on his way. He was professional and knows what he is doing during the installation.
He then helped me to set up the app and made sure everything was in working order.
He also had time to tidy the area he was working on. Top job!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

The two guys who came were friendly and polite. They were really thorough, ensuring everything was fitted in the best way possible for us. Everything was really neatly finished and anything that needed to move, they ensured was put back and completely cleaned up. They then explained everything they had done and how it works. Would highly recommend.

13 August 2026
Rated 5 out of 5 stars

Fraser (Bumblebeeev engineer)

Fraser (Bumblebeeev engineer) called me well in advance on the day, turned up on time and it was immediately obvious he knew his stuff. Proceeded to get on with the job at hand which was completed in short order. Not only commissioned the new charger hassle-free he made sure that I had my App all sorted out for new unit. In and out in jig time - first class engineering service

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with Bumblebee- they…

Very pleased with Bumblebee- they delivered my EV charger promptly and installed it with minimal disruption. Left everything clean and tidy and installed the app on phone for me. Fraser the installer was efficient and friendly. I would have no hesitation In recommending Bumblebee for an EV charger supply and install.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free installation

From the initial contact through to installation the process was seamless.
Everything was explained prior to ordering and the installation was carried out to our preferred location. The installer Max even cleared up after completion.
Would definitely recommend.

13 August 2026
Rated 5 out of 5 stars

From start to finish

From start to finish, friendly and informative. Staff were very helpful with finding the right charger and bookibg in. When the date came for installation I was kept informed and they were really helpful when setting up the app.

6 August 2026
Rated 4 out of 5 stars

Not bad

Not bad. Response time with the company can be improved. Installation was professional, and job quality was very good.

6 August 2026

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