Andrews Office Furniture Reviews 

1,088
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the furniture, noting that items are solid, practical, clean, and perfectly suited for everyday office use. People consistently praise the staff and delivery teams for being extremely polite, accommodating, and professional during every single interaction and office setup. However, some people also noted that communication regarding scheduling is always clear, ensuring items are delivered, assembled, and installed right on time. Buyers deeply appreciate the efficient service, smooth coordination, and overall fantastic value provided by the entire team from the very beginning to the final finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a seamless, well-organised, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast and prompt shipping... See more

Product

People report positive experiences with product, highlighting solid and good quality items well suited for... See more

Staff

Users describe positive interactions with staff, highlighting excellent and friendly service from start to... See more

Quality

Clients share positive opinions on quality, consistently highlighting solid furniture that is well suited for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approached Andrew, as I needed a shed to a specific width and length. When the shed came, it was spot on and of superb quality. Andrew and his colleague spent a few hours adjusting the base leve... See more

Company replied

Rated 5 out of 5 stars

Bought a refurbished Herman Miller Aeron from here and had it sent to my partner. They called me before the delivery and made sure the chair was dropped off fully assembled right at my partner's door.... See more

Company replied

Rated 5 out of 5 stars

Very efficient, helpful and friendly service We were clearing out our office space and was helped with clearance and moving bits into a storage unit. The team (Colin, Lee and Gabi) were super super... See more

Company replied

Rated 5 out of 5 stars

Great service, prompt response, sales team follows up to check if everything went right with the delivery. The quality of chair is as shown, there were some dirt marks on the bottom of the chair but... See more

Company replied



Company details

  1. #1 of 58 best companies in Office Furniture Shop
  2. #4 of 35 best companies in Office supplies shop

Information provided by various external sources

Established in 1972 - we now have showrooms in London, Essex and Northampton and a busy e-commerce website. We pride ourselves in providing excellent customer service and we strive to improve at all times. We have extensive knowledge of the office furniture business and offer a massive range of new office furniture and quality second hand office furniture to both business and to the public.

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5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,088)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Andrew’s Office Furniture and would highly recommend them to anyone looking for a straightforward, professional and reliable office furniture solution.

What really sets them apart is that they genuinely understand what an office needs — not just in terms of furniture, but also comfort, practicality and creating the right working environment. Their furniture is solid, good quality and well suited for everyday office use.

The whole process is incredibly simple from start to finish. You tell them what you need, they provide the furniture, deliver it, set everything up and make sure it is all ready to use. No unnecessary complications — just a very efficient, well-organised service.

It’s a unique and refreshing way of dealing with office furniture, and the team makes the whole experience easy and stress-free.

A brilliant company, excellent service and a pleasure to deal with. Very grateful for the experience and would happily use them again.

27 August 2026
Unprompted review
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Reply from Andrews Office Furniture

Thanks very much Mayer, really appreciate you taking the time to leave such a detailed review. It’s great to hear that you found the whole process straightforward and that the furniture, delivery and set-up all worked well for you.

We’ve always tried to keep things simple for our customers and take care of everything from getting the furniture sorted through to delivery and fitting. Having our own in-house delivery and fitting team helps us do that properly.

Thanks again for choosing Andrew’s Office Furniture and for the recommendation — it’s genuinely appreciated.

Rated 5 out of 5 stars

Fast and easy delivery

I ordered on Friday and furniture was delivered by Monday morning! Excellent friendly service all around.

1 August 2026
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Reply from Andrews Office Furniture

Thanks Hannah, really appreciate the great review. We’re glad we could get everything delivered so quickly and that you were happy with the service. We have our own in-house delivery and fitting team, so we can keep things moving and make sure everything is delivered and fitted properly. Thanks again for choosing Andrew’s Office Furniture.

Rated 5 out of 5 stars

Great communication about the delivery…

Great communication about the delivery - arrived when they said it would. Went extra with aftercare, sending missing keys. Highly recommend

7 July 2026
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Reply from Andrews Office Furniture

Thanks Anna, really appreciate the lovely review. We’re pleased the delivery arrived when expected and that we could help with the missing keys afterwards. We always try to make sure things are sorted properly, even after delivery, so it’s great to hear you appreciated that. Thanks again for recommending us.

Rated 5 out of 5 stars

Great service

Great service, highly recommend.

13 July 2026
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Reply from Andrews Office Furniture

Thanks Manoj, really appreciate you taking the time to leave us a review. Great to hear you were happy with the service, and thanks for the recommendation. It means a lot to us.

Rated 5 out of 5 stars

Great Service

We have used Andrews Office Furniture for several years and our account manager Mark A is always prompt, helpful and overall great to deal with.

23 July 2026
Unprompted review
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Reply from Andrews Office Furniture

Thanks for the feedback!It’s always great to work with you. Mark A. always goes the extra mile, so we'll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Communication and quality of product

Communication and quality of product

17 June 2026
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Reply from Andrews Office Furniture

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with our communication and the quality of your product. We appreciate your feedback and look forward to helping you again in the future!"

Rated 5 out of 5 stars

Great Products, Lots of Choice and Amazing Service!

Paul at Andrews Office has been amazing, in helping provide furniture for our offices. Any orders are followed up promptly, with confirmation of spec and delivery arrange as soon as possible.

Paul always kept us updated on when the items were going to arrive and the delivery/installation team were clean, tidy and friendly.

Would highly recommend Andrews Office Furniture!

11 June 2026
Unprompted review
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Reply from Andrews Office Furniture

Hello Azeem - thanks for the 5* review always a pleasure to work with you and I will pass your thanks to Paul and his team.

Rated 5 out of 5 stars

Superb thick wooded shed.

Approached Andrew, as I needed a shed to a specific width and length.

When the shed came, it was spot on and of superb quality. Andrew and his colleague spent a few hours adjusting the base levels and assembling the shed.

From start to finish, both men were polite, accommodating and professional. I would have no problem recommending this company to anyone.

20 May 2026
Unprompted review
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Reply from Andrews Office Furniture

Thanks David.

Rated 5 out of 5 stars

Very good experience

Very good experience, we love our furniture. You sell good second hand furniture which is almost new.

6 May 2026
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Reply from Andrews Office Furniture

Good to hear you were able to find our second hand and recylced office furniture were just want you needed - and as good as new!

Rated 5 out of 5 stars

Andrews are my first point of call when…

Andrews are my first point of call when i need to order anything for the office, prices are always resonable.
Mark is always very helpful when i call
Delivery is always when he says it will be.
Highly recommend

1 May 2026
Unprompted review
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Reply from Andrews Office Furniture

Hello Claire, many thanks for your review and will pass your thanks to Mark!

Rated 5 out of 5 stars

Great products

Great products, quick delivery
We bought pre-loved office furniture and it looked brand new

27 April 2026
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Reply from Andrews Office Furniture

Thanks Kevin for the feedback and do let us know any further requirements.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication. Brilliant service

30 April 2026
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Reply from Andrews Office Furniture

Thanks for the review Lorraine and any further requirements let us know.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Good communication with the office, who even managed to get my favourite colour although it didn’t seem to be in stock originally . Fast delivery and free installation

9 April 2026
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Reply from Andrews Office Furniture

Thanks Liora, the Ergohuman Elite G2 is indeed a fantastic chair.

Rated 5 out of 5 stars

Delivered on time product was as…

Delivered on time product was as advertised two pleasant guys that were super helpful!

26 March 2026
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Reply from Andrews Office Furniture

Thanks Garry as always and I wll pass your thanks to the delivery team as well!

Rated 5 out of 5 stars

Very good service

Very good service, reliable, decent quality.
100 x better service than the likes of Viking etc. Delivery guys were polite and helpful.

20 March 2026
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Reply from Andrews Office Furniture

Thanks James for the feedback, unlike most of our competitors we do have our own inhouse delivery and sales teams who work together to ensure all goes smoothly.

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