ALL EAT Reviews 

Price in this app so good . And fast delivery

Fair price. It is really surprise here is much lower than other platform.

Only a few bits of my food order arrived, I called asking for a refund to which they agreed for a partial refund, I have now been waiting 3 weeks for my refund which was supposed to have been back in my account within 3-5 working day. Very unhappy with the delay I also keep getting told by customer service that my issue has been passed onto the finance team but still nothing.

Great customer service! Thank you for the fast delivery.

Great experience! I have ordered from a Chinese restaurant and they were very friendly and food is tasty.

Really great app with different options for cuisine and grate point referring system love to order form All Eat.

My order was cancelled by the restaurant as the items I ordered were not available (although they were listed online). I was told that the refund would take 2-3 days, it has now been a week and still nothing. I called All Eat yesterday and was told that they'll speak to "Finance" who were apparently all at a meeting (on a Saturday). Customer service said "yes you will be refunded, but with absolutely no indication of when or even if the refund has been initiated.

Restaurants should NOT be signing up to this app, it damages their reputation and I will not be patronising this restaurant again due to this experience. If you're ordering from a restaurant and this is the only way of paying for your order, steer well clear.

Trustpilot needs a ZERO star rating.

Useless food arrived late and cold will never use it again

terrible customer service live chat you think youre getting help as they say “let me check this for you” then never reply again

My second time using the app and will not be using it again best to just ring in. The app took my money twice feel like what's the point using the app if they are going to do that to people bad app will try and find a way to get it back should not scam people.

DO NOT USE THIS APP! it’s a RIP off. I used this APP to buy from my new current favourite Chinese, The Forum in Congleton. Said takeaway food ordered on their App is cheapest way to buy. Wrong it’s cheaper by around 7.5% to buy directly by phone order with our favourite restaurant. Offered a discount count, which when I went to use it within an hour, the App said it had expired but same code still being advertised the same day and today! Service charge applied at checkout, I assumed this was the delivery charge, but when I went to check out, App said we don’t deliver to your area. Total rubbish buy directly on phone from the restaurant or take away for the best deal.

I placed an order on 10 July, only for it to be cancelled because the takeaway was closed. I was told my refund would be processed within 3 to 5 working days, but weeks later I am still waiting.

I’ve contacted All Eat multiple times through their customer support channels and have received no response whatsoever. The complete lack of communication and failure to return my money is unacceptable.

Customers should not have to chase a refund for an order that was never fulfilled. I am now having to dispute the payment with my bank and, if necessary, will consider taking further legal action to recover the money.

Based on my experience, I cannot recommend All Eat. Poor customer service, poor communication and an unacceptable delay in issuing a refund.

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediately deleted and a sure way to ensure I never use the service again. Rang up the takeaway rather than use the website as it is clearly the same company to avoid giving them a penny in revenue. Glad I used private relay to avoid giving the leaches my private data.

Its a scam, they will take your money and you will not receive anything

I was told by the app I would get £6 off for using the code ALLEAT and its spread over my first 3 orders so £2 off per order but it keeps saying voucher expired. A bit annoying.

Amazing experience with ALL EAT! Easy to use, fast delivery, and the food arrived fresh and hot. Customer service was helpful and professional too. Great variety of restaurants and good prices. Definitely recommend!

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to your questions. Sent an email a week ago no response! Tried phoning call disconnects before the ring tone kicks in. Overall the customer service is a joke!!