Airbag Team Ltd Reviews 

1,641
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the highly efficient and professional service, noting quick turnaround times for repairs and resets. Many consumers appreciate the knowledgeable and helpful staff, providing excellent advice and support. People frequently highlight significant cost savings by opting for repairs instead of expensive replacements, finding the pricing very reasonable. The quality of product and repairs consistently receives high praise, with items returned in perfect working order. Reviewers also commend the reliable and fast delivery, noting parts are often shipped quickly and arrive well-packed. This positive experience leads many to highly recommend the company and express intent to use its services again.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, speed, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Users describe positive interactions with product, often highlighting the high quality of the work and the... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be very reasonable and competitive,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from Dan when I messaged him ref frayed and sticking seat belt on my vw Golf mk7. I was a bit apprehensive about posting, sent via registered post and 4 days lated was returned... See more

Company replied

Rated 5 out of 5 stars

It was a rather challenging job on fitting new seat belts onto an old stlye inertia reel seat belts for an old rolls royce corniche. turns out the original units were faulty but they didn't charge for... See more

Company replied

Rated 5 out of 5 stars

Can't thank these guys enough for getting my Airbag ECU reset after a pothole incident ! From start to finish, a very efficient and professional service, would highly recommend these guys to anybody h... See more

Company replied

Rated 5 out of 5 stars

I had an airbag warning and came for a diagnostic. Booked in but had to reschedule due to an issue I had. Couldn't do enough for me and re arranged my appointment. Fantastic service. Quick and effic... See more

Company replied


Company details

  1. #10 of 94 best companies in Auto parts shop
  2. #18 of 135 best companies in Car accessories shop

Written by the company

Airbag Team Ltd is Europe's market leader in all Airbag & SRS-related products. We can supply you genuine OEM airbags, dashboards & seat belts for all makes and models all with a 12-month warranty as standard! Check out our website for more information on our products and repair services!

Airbag Team Ltd, your low-cost, high-quality, vehicle repair solution! Est 2001.

Written by the company

We're committed to our quality of product!
We are the leading airbag specialist in Europe, with over 20 years of experience you can rest assured that our experience and knowledge will help you get the correct part, at the right price for you! All our products are genuine OEM manufacturer parts and come with a 12-month warranty as standard. Speak to the team today and see how we can help you get your vehicle back on the road!

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,641)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Seat Belt was locking in Hot Weather

After struggling with a sticking seat belt on our Smart Car, expecting it to cost a fortune to fix, I was so glad to find the Airbag Team. I was able to discuss the issues we were having and they were able to advise me of how to remove the belt. I removed the seat belt, sent it off to them by courier and its was returned repaired at the price they had quoted.
Very efficient service at a good price and quick turnaround if required. Thank Airbag Team!

18 June 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always do our best to get orders turned around as quick as possible so our customers can get back on the road. If you need us again you know where to find us.

Thank you Airbag Team.

Rated 5 out of 5 stars

Great service

It was easy to book, reception and staff were lovely. Job was done professionally and in good time.

Would use Airbag team again

17 June 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We're happy to hear our service was up to standard. If you ever need us again you know where to find us.

Thank you Airbag Team

Rated 5 out of 5 stars

Airbag Team re-set my Mazda CX5 inertia…

Airbag Team re-set my Mazda CX5 inertia reel seatbelt. I spoke to Sam who was excellent and gave me a price and leadtime of 2 days to repair.
True to his word the parcel was delivered as promised. The repair has a guarantee against the workmanship.
Cannot fault this company.

15 June 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We're glad to here our service was excellent and you are happy with the item. If you ever need us again you know where we are.

Thank you
Airbag Team

Rated 5 out of 5 stars

Thank you for everything!!

Thank you for everything!!
All questions I have airbagteam answer me properly and quickly!!
I can highly recommend!!
Thanks

25 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We always keep our customers in the loop with their order and try to make everything as seamless as possible.

Thank you
Airbag Team

Rated 5 out of 5 stars

Got us out of a tight spot

Got us out of a tight spot when the manufactures no longer made the parts, highly recomended

5 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you or leaving a review.

We always to do our best to make sure our customers are satisfied.

Thank you
Airbag Team

Rated 5 out of 5 stars
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always ensure we do our best to get customer orders turned around as quick as possible.

Thank you Airbag Team.

Rated 5 out of 5 stars

Amazing service and product

Amazing service and product,
Would highly recommend

18 May 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We are glad to hear you found our services amazing. If you ever need us again you know where to find us.

Thank you
Airbag Team

Rated 5 out of 5 stars

Quick turnaround and great…

Quick turnaround and great communications highly recommended

20 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We are glad to hear you were happy with our service. If you ever need us again you know where to find us.

Thank you Airbag Team

Rated 5 out of 5 stars

I contacted Airbag Team and Sam dealt…

I contacted Airbag Team and Sam dealt with my request swiftly and sent through all the info I required immediately, I explained I needed a quick turn around and he arranged just that. Thanks for the great service, we will definitely be using your services again and will recommend to others.

13 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always do our best to get our customers orders turned around as soon as possible. We look forward to hearing from you again soon. We will pass your feedback onto Sam as well.

Thank you Airbag Team

Rated 5 out of 5 stars

The Airbag Team are the best in the…

The Airbag Team are the best in the business. Professional, Courteous, Honest and Reliable.
they helped not only with an airbag reprogramming but also allowed me to use there workshop to store some items i urgently needed thanks Airbag Team

8 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always go above and beyond to make sure our customers are satisfied. If you ever need us again you know where to find us.

Thank you Airbag Team.

Rated 5 out of 5 stars

Dear Diary...

Dear Diary,

Got the car MOT'd. Got an advisory on my Citroen C3 Picasso about my seat-belt being frayed - hadn't noticed it tbf so had to get it done. Seen Airbag Team get a shout out on YouTube's Salvage Rebuilds UK channel. Checked website, booked a repair service for about £85.

Sunday: spent a half hour or so removing the seat-belt. Couple of trim pieces and 3 bolts. Boxed it all up. Booked Royal Mail to collect it.

Monday: Postman picks up the parcel.

Tuesday : Super busy at work. AI has brought more work than ever before. Constant meetings nearly to midday. V tired.

Wednesday: Went to the gym. Did dead-lifts mostly. Not bad. Knackered.

Thursday: Postman delivered parcel from Airbag team. Seat-belt has been rebuilt like new - really nice. Bolted it back in. Tried it out. Got airbag fault light. Noticed the wiring connector wasn't properly plugged in - pulled out retainer clip FIRST, THEN plugged connector in, THEN pushed retainer clip home. Duh! Try ignition again - no fault. Put trim back, looks mint took about 30 minutes.

Saturday - Went to the supermarket, took car, belt works perfect, really smooth action. V pleased. Love re-manufacturing and repairs. Love Airbag Team - this is my jam.

10 May 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We do everything we can to ensure our customer's orders are turned around as quickly as possible to get you back on the road safely. If you ever need us again you know where to find us.

Thank you Airbag Team

Rated 5 out of 5 stars

Airbag warning message.

I had an airbag warning and came for a diagnostic. Booked in but had to reschedule due to an issue I had. Couldn't do enough for me and re arranged my appointment. Fantastic service. Quick and efficient. Top notch cup of coffee whilst I waited too.
Would definitely recommend.
Simon Strafford

14 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We do our best to try and accommodate our customers and book them in as soon as possible. We're glad to hear you were happy with our service and if you need us again in the future you know where we are.

Thank you Airbag Team

Rated 5 out of 5 stars

Seriously quick and very high quality product

Decided to change the colour of my mx5 mk1's seatbelts. Posted them Monday lunchtime and they were returned to me, beautifully finished, at 08.15 on Wednesday! My car is classic red, and the blood red belts make a really styish addition. Thank you so much.

13 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always aim to get our customers orders turned around as quickly as possible to ensure you can get back on the road. I'm sure the belts are a great addition!

Thank you Airbag Team.

Rated 4 out of 5 stars

good service

good service. quick turnaround of a seat belt repair. only minor negative was the website which lacked explanation of the process but solved through an old fashioned telephone call.

2 May 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving the review.

We are currently rebuilding our website so apologies for the confusion. We're glad our service was up to standard and we hope you use us again in the future.

Thank you Airbag team.

Rated 5 out of 5 stars

Great customer service

Great customer service, really fast turnaround times, great work on my refurbed seatbelts! Would recommend

26 April 2026
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We aim to process customer orders as quickly as possible in order to get our customers back on the road safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

All good

All good, excellent service.

7 May 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always do our best to ensure our service is excellent for all of our customers.

Thank you Airbag Team.

Rated 5 out of 5 stars

Very helpful and patient with my…

Very helpful and patient with my questions - really good experience

13 April 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We do our best to assist our customers every step of their order to get them back on the road safely.

Thank you Airbag Team.

Rated 5 out of 5 stars

Great service

Great service! From initial enquiry to shipment of my order the comms were superb. The Airbag Team changed the colour of my Porsche GT4 seatbelts and couldn't be happier. A very competitive price and super fast service. 10/10

15 April 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for taking the time to leave a review.

We're glad to hear you are happy with your colour upgrades. Our sales team always ensure our customers are kept in the loop through each stage of their order.

Thank you Airbag Team.

Rated 5 out of 5 stars

They really helped and gave me another…

They really helped and gave me another option rather than buying a new unit.
Great service

8 April 2026
Unprompted review
Airbag Team Ltd logo

Reply from Airbag Team Ltd

Thank you for leaving a review.

We always try to give our customers multiple options so they can pick the one that suits them best. If you ever need us again you know where to find us.

Thank you Airbag Team

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