Initially I found the security set up with the QI code and needing another device a bit confusing, but after trying a few times it worked. Once set up I found the app refreshingly easy to use and ev... See more
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Review summary
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Reviews shaping this summary
Nice easy access savings account paying the best rate, payments in are instant, withdrawals arrive just after 3pm if requested before 1pm same day, Nice app to use on the phone. also confirms when pay... See more
Investing with Oxbury is straightforward, simple and comprehensible. The instructions are timely and clear and opportunities explained. The interest rates are favourable and I like the shorter ter... See more
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this... See more
Company details
- #28 of 50 best companies in Bank
- #1 of 1 best companies in Agricultural association
About Oxbury Bank Plc
Written by the company
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Contact info
United Kingdom
- www.oxbury.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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New to Oxbury bank using easy access saver
Haven’t been with them long three weeks but so far so good easy to get through to by phone if needed don’t like the fact needed two devices to open easy access account scanning a barcode on one to open account used I pad then my I phone to scan the code but easy enough after that only account I’ve had to do that with
12 July 2026
Opening my account and setting up the…
Opening my account and setting up the Oxbury Bank app was easy
9 July 2026
I was looking for a high interest…
I was looking for a high interest account for a few months and this one was the highest
9 July 2026
Initially I found the security set up…
Initially I found the security set up with the QI code and needing another device a bit confusing, but after trying a few times it worked.
Once set up I found the app refreshingly easy to use and everything seems to work great.
8 July 2026
I've found it impossible to download…
I've found it impossible to download the app - I've tried for over an hour on three separate occasions. I'm seriously worried about how I'll exit the account without the app.
13 July 2026
Reply from Oxbury Bank Plc
Thank you for your feedback. We're sorry to hear you experienced difficulties downloading the app. We are pleased that we have now been able to contact you directly and resolve the issue. If you need any further assistance, please don't hesitate to get in touch.
Good app-based savings account
It was really easy to set up the savings account via the app. Transfers in were also simple. Great rates.
12 July 2026
Easy set up good rate of interest fast…
Easy set up good rate of interest fast response 👍
6 July 2026
Impressive rate of interest
Impressive rate of interest. Speedy confirmation of transactions. A little “clunky” to log into account.
12 July 2026
Great user experience
Great user experience; easy to open another account as an existing customer. Managing your accounts is easy using both online banking & app. And rates are generally good :-)
5 July 2026
I was very impressed with the…
I was very impressed with the intuitiveness of your online software and telephone application. Well done that software Team.
10 July 2026
Great so far
Everything has been great so far. Communication has been good, but there will always be room for improvement :o) !
4 July 2026
Poor experience due to lack of care and response
Poor experience due to concerning lack of customer care from Oxbury.
Opening accounts via the Oxbury online system was more long winded than the vast majority of the competition. Their product T&C's are not well written enough and don't cover circumstances that some customers would need to know about. When I encountered issues I wrote to Oxbury and never received a reply.
I opened two different accounts over a period of a year or so and experienced various issues that lead to the ultimate closure of my most recent account. It's surprising that a company would not want to retain customers with not-insignificant sums invested, but the experience I had speaks volumes about how they operate.
More was expected from a company that announces its so-called care and commitment for a better world for farmers and the economy.
26 June 2026
Unprompted review
Reply from Oxbury Bank Plc
Thank you for taking the time to share your feedback.
We are sorry to read that your experience did not meet your expectations. We take all customer feedback seriously.
We would very much like the opportunity to investigate the concerns you have raised, including the issues you experienced when opening your accounts, your comments regarding our terms and conditions, and your statement that correspondence sent to us did not receive a response.
Unfortunately, we have been unable to identify your account from the information provided in this review, and this review was not submitted through one of our verified review invitations. If you would be willing to contact us directly at complaints@oxbury.com quoting your details that may help us locate your account, we will be happy to look into your experience in more detail and respond to the specific points you have raised.
We are committed to providing clear information and a high standard of service to all customers, and we welcome the opportunity to understand what happened and learn from your feedback.
Easy to open account
Easy to open account, easy to see accounts and open another one, great rate too
8 July 2026
On Line Statements Need Improving
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this issue.
6 July 2026
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