MLT Plumbing & Heating Reviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided by the staff. Many people highlight the team's politeness, extensive knowledge, and helpful approach. Reviewers appreciate the prompt arrival and timely completion of all tasks. Consumers consistently report high-quality workmanship and a tidy, careful approach to their jobs. People often express their intention to use the company again due to their reliability and trustworthiness. The overall experience is frequently described as excellent, leading to strong recommendations from many.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recom... See more

Rated 5 out of 5 stars

Arrived on time. Polite and genuine. Efficiently serviced boiler and gas fire within a short space of time. Approachable, answering all questions and provided safety advice. Good value and no callout... See more

Rated 5 out of 5 stars

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, followin... See more

Rated 5 out of 5 stars

Arrived on time after fitting me in at short notice, polite and very knowledgeable about plumbing and gave me some good tips for the future. l will be using MLT plumbing again.


Company details

  1. #42 of 96 best companies in Plumber
  2. #32 of 58 best companies in Gas engineer
  3. #38 of 75 best companies in Central Heating Service
  4. #33 of 117 best companies in Heating service
  5. #5 of 12 best companies in HVAC Contractor

Written by the company

MLT Plumbing & Heating are ThreeBestRated® award-winning, Worcester Bosch Accredited and Gas Safe Registered plumbers and heating engineers in Plymouth, serving Plympton, Plymstock, Sherford and surrounding areas. We specialise in boiler installations, boiler servicing, boiler repairs, central heating systems, landlord gas safety certificates (CP12), gas cooker and hob installations, radiator replacements, smart heating controls, power flushing and general plumbing services. As a trusted local plumber in Plymouth, we provide reliable workmanship, honest advice and excellent customer service. Contact us today to discuss your plumbing and heating requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time

On time , made easy work of the job , very experienced, very friendly guy , definitely recommend MLT pluming 👌🏼

9 July 2026
Rated 5 out of 5 stars

Highly recommend Mitchel (MLT…

Highly recommend Mitchel (MLT Plumbing). Very well qualified in all aspects of heating and plumbing. Great Comms (text/photos etc) re plumbing issue. Arrived within a day or to do work. Neat, tidy and very professional. A fair price and left the house with vastly better water pressure than we had before after replacing defective valve.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

We highly recommend MLT Plumbing and Heating

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, following his work, we have full confidence in the safety of our boiler. We will definitely contact him again in the future and highly recommend his MLT Plumbing and Heating company.

11 May 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Took care. Knowledgeable and explained everything. Highly recommend and would employ again.

9 March 2026
Rated 5 out of 5 stars

very good job

was a boiler replacment very profesional very well done after explain exactly all the steps and maintanance i will have to do .highly recomanded

5 February 2026
Rated 5 out of 5 stars

Great communication

Great communication, polite, clean and efficient work carried out. Nice guy, highly recommended. Booked in again for other jobs.

6 December 2025
Rated 5 out of 5 stars

Good all round

Arrived on time. Polite and genuine. Efficiently serviced boiler and gas fire within a short space of time. Approachable, answering all questions and provided safety advice. Good value and no callout charge. Would use again.

22 October 2025
Rated 5 out of 5 stars

Exceptional

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recommend him to anyone. So glad I’ve found a reliable heating engineer at long last.

14 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look