1homeservice Reviews 

An excellent repair experience, thank you.
Two technicians came to check my broken Miele fridge/freezer, ordered the required parts & repaired it in a timely manner, with minimum fuss & maximum professionalism.
Will be recommending 1homeservice - thank you for being so great!

Excellent service from the two engineers who repaired our Miele washing machine. I called 1 Home Service Ltd at 9:30am this morning. They arrived promptly, on the same day and worked efficiently and professionally throughout.

The repair turned out to be technically quite challenging, particularly when it came to removing the old part and fitting the replacement. We were especially impressed by their ingenuity and determination in finding a practical solution to the problem. They clearly knew what they were doing and took great care to get the job done properly.

Both engineers were courteous, helpful and a pleasure to deal with. We were extremely pleased with the quality of their work and would have no hesitation in recommending them. First-class service — thank you!

Am genuinely so satisfied with the service I’ve received from them! So polite and professional.
I had them a week ago, my washing machine broke down, and someone recommended them so I decided to give them a call. I was surprised to see how quick and amazing they were at their job honestly they knew straight away what to do! The price was just acceptable and I was very satisfied. I’d recommend this company to everyone.

I had a problem with my fridge! They was so professional, the lady in the office serve me very quiq and friendly and the guy who come to my home, Bogdan was very professional and he know what he is doing ! Highly recommend

Fixed the dishwasher without any fuss. Engineers arrived on time, were very efficient and polite.

I was charged £75 for an “inspection” that took less than two minutes. The technician came with bandage on his arm, did not even bother to do anything, suggest to me to defrost for 48 hours and if the problem persist, declared that it needed replacing. No proper assessment at all. I was ripped off.

Had the best experience with! So friendly, professional, and went above and beyond. Highly recommend to everyone!

Such an unprofessional company, was waiting for them to come from 4-7 and they didn’t even bother to sms me that they not coming! Unreliable! Wasted my day

Bogdam, the service engineer, was thorough and did a great repair of our washing machine. Very satisfied to have got it repaired within less than 24 hours of it breaking down.

I thought that the engineer was very good and polite; they were incredibly quick with coming after calling but the pricing was not clear. They charged me £125 plus VAT for topping up a bit of gas to a fridge freezer, borrowed my hairdryer to defrost the freezer, but also charged me labour on top, which ended up costing £237.60. I was aware that I was going to be charged for parts extra to the labour, but he had the gas in the car, and there was no other parts needed. Of course, I didn't dispute at the time, but after he went, I realised that I was charged a lot for the gas. I thought that he had charged me for the call out charge as well by mistake, but he hadn't, but charged me £125 for the gas.
I would say you need to check out the prices before. unfortunately, you just want to get your fridge fixed when it is 38C outside, and you accept what they say without dispute. Also what are you going to say once he has said that it costs that much, you are forced to accept if you want it fixed. it wasn't until I checked with other companies that the usual charge for gas top up is around £60 - £120 including the labour. But otherwise the service was good.

Excellent service. Thank you.

I have a excellent experience with this refrigerator repair company. The technician was professional punctual and quickly identified the problem with my fridge.The repair was completed effectively and everything has been working perfectly si ce then. The pricing was fair and the customer service was outstanding from start to finish. I highly recommend this company to anyone looking for reliable and professional refrigerator repair service.

I would definitely NOT recommend this service company. From the outset, the customer service was very unprofessional and poor. They only reply by text message, often with one word responses.
The engineer did not fix the issue, and upon trying to follow up to discuss the process of next steps, the customer engagement person was rude and dismissive. It seems a unprofessionally organised service and i would avoid again.

I recently used this appliance company and unfortunately my experience was not positive.

From the outset, payment was required upfront, however there were repeated delays in arranging and completing the repair. Communication throughout the process felt inconsistent, and in my experience, progress was slow despite chasing.

I also found the interaction with the administrative staff to be unprofessional at times, which added to the frustration of trying to get the issue resolved.

In addition, I was asked for further payments prior to the repair being completed, which was unexpected and not clearly explained at the start.

Overall, the service did not meet expectations in terms of communication, timeliness, or professionalism, and I would advise others to be cautious with this company

Avoid this company; they will never return to repair your machine after you've paid everything. They don't answer the phone and keep delaying.The machine was leaking after they left , but they still have not come back to repair it after a few weeks. Avoid!

They fixed exactly what was wrong with my fridge! Lovely people & experts in their field.
Would definitely recommend!

Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He clearly explained why the machine had stopped working, which I really appreciated. Edward was professional, friendly, and very pleasant throughout the whole process. I would highly recommend his service.

Very good experience on a repair of our washing machine with the engineer Eduard
Thank you!!

Excellent job, very efficient, highly recommend, thank you .