ridewrap.com Reviews 

110
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the product, noting its excellent durability and ability to protect their bikes from scratches and impacts, giving them peace of mind. Many people found the installation manageable or straightforward, especially with proper preparation, and appreciate how the film is barely noticeable, enhancing the bike's appearance. The tailored kits are often described as well-made, fitting perfectly and providing comprehensive protection. However, some customers also noted challenges with the product's fit, particularly with tailored kits not aligning perfectly or being too large for specific bike models. A few other people also felt that installation could be complicated and time-consuming, sometimes taking much longer than expected. Additionally, some reviewers were not happy with customer service, citing slow response times, unhelpful advice, or issues with replacements requiring additional payment.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and fit, with many praising the high quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the product and... See more

User experience

Clients share ambiguous opinions on user experience, particularly regarding product installation. Many... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am a firm believer in ridewrap. Both Gravel and MTB are protected. Ordered their tailored models. Their Gravel bike one for a Pinarello Grevil had some pieces that could have used a few cuts beca... See more

Rated 4 out of 5 stars

Product was delivered very promptly. Quality appears very high, a tad tricky to fit. Barely noticeable on the bike and appears to provide the protection in all the right places

Rated 4 out of 5 stars

The wrap is fantastic, I've had it professionally installed prior. I had some issues installing it myself. I probably should have had better lighting to perform the whole process. I left too much wate... See more

Rated 5 out of 5 stars

Great instructions and video, included all needed supplies, precision fit is amazing with the fully tailored kit. Protection is amazing and gives peace of mind to allow full send rides.


Company details

  1. Bike accessories store
  2. Outdoor sports shop
  3. Road Cycling

Written by the company

At RideWrap, our mission is simple: protect your investment so you can ride more and worry less. We create industry-leading, DIY-friendly bike protection kits for all bicycle styles, brands, and sizes. Our kits are produced using our proprietary Lotus Pro™ film, the world’s first bike-protection film made from recycled materials and made specifically for bikes. Featuring self-healing capabilities, superhydrophobic mud-repelling technology, and a 10-year warranty, RideWrap keeps your bike looking fresh, preserves its resale value, and lets you focus on the ride. Ride More. Worry Less.


Contact info

4.0

Great

TrustScore 4 out of 5

110 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(110)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Ride wrap offers amazing frame…

Ride wrap offers amazing frame protection, and this is my 2nd bike I have had ride wrap installed on. My 5 year old Santa Cruz Hightower still looks new, even though I have ridden it over 5000km and on some of the gnarliest descents Quebec has to offer. I would recommend ride wrap to friends and family in a heart beat.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Follow Instructions first!

after reading and watching videos for better understanding, it was easy to install the Ride Wrap. I managed to do my job with the tools provided. The quality of product is outstanding. I would recommend to anyone.

9 July 2026
Unprompted review
Rated 4 out of 5 stars

Really nice product but no down tube…

Really nice product but no down tube side protection. Down tube bottom side is useless because of factory protection unless you want to cut and trim a lot to make it nice. I’ve used it on all my homes but will probably look elsewhere after 5 bikes.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

You guys are awesome! Thanks so much for taking care of my bike. Emma Lee was incredibly helpful and made the whole process easy. I’ll be back for my next bike

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Ride Wrap is a great efficient company…

Ride Wrap is a great efficient company that cares about their customers and delivery times. Their product is high quality and made to exact dimensions. I highly recommend this company and this product

18 July 2026
Unprompted review
Rated 1 out of 5 stars

...this is getting really frustrating

...this is getting really frustrating. We've been exchanging messages for weeks, and I've explained the problem to you multiple times. You should really read through the previous emails if you can't even remember the details of the issue. It's been more than a month now, and your customer service hasn't helped me one bit. At this point, I'm wondering why you even offer this service. I could have ordered the kit myself without your help—that's not why I contacted you in the first place. No hard feelings, but these long conversations with such long waiting times have been a complete waste of time.

17 July 2026
Unprompted review
Rated 4 out of 5 stars

Excellent Product!!

Product was delivered very promptly.
Quality appears very high, a tad tricky to fit.
Barely noticeable on the bike and appears to provide the protection in all the right places

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Placing the tailored protection on my frame required some adjustment, like cutting one edge, BUT that was the only issue I encountered. Until now, the protection has done its job.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Customer service the worst ever

In My 71 years this is some of the worst customer service I’ve ever experienced. First response back was 7 days, subsequent responses 3 days or more. Completely unethical. I installed 19 pieces on a new Epic 9, I had fit issue with 2 pieces. That said they would replace them for free, a few days later they said it was an install issue and would not replace them for free. Ridewrap where is your integrity!

30 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst customer service ever seen

The worst customer service ever seen, along with poor professionalism. Very long response times and incomplete and evasive answers. They sent me the wrong kit even though the order confirmation email had unmistakeable references to the model of my bike. They offered me a discount on the new kit accusing me of having made the wrong order and then they never sent it to me, stopping directly answering my emails. I work in a bike shop and no new bike that will come out of us will mount their kit.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Simply don’t buy from them.

Simply don’t buy from them.
Wrap (sold to protect 99% of your bike( does not fit and when you tell them, their answer is simply “we know, just remove downtubes protection with a heat gun and stick them back with double face”
99% coverage, bullshit. The wrap does not even fit the most important tube : the down tube.
They will also not tell you there is no way you can do it clean, but please add another 200$ to get a bike shop to do it.
140$ thrown out of the window for a company that do not care about customer satisfaction.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

The wrap application was straightforward, it is holding up well to regular riding, and it keeps my bike really clean! Very happy with this product. I use a Shotgun bike seat for my kids and where that clamps the framer, the protector has deformed a bit but this is expected for how much pressure gets put on it.

10 October 2025
Unprompted review

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