Gleecycle Reviews 

39
TrustScore 4.5 out of 5

4.4

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Company details

  1. Outdoor sports shop
  2. Bike accessories store

Written by the company

We specialize in a wide range of e-bikes to suit all riders and needs—from urban commuters to off-road adventurers. Gleecycle is a one-stop supplier of outdoor cycling products. Our warehouses are primarily located in the USA, UK, and EU (free shipping), enabling more efficient and convenient after-sales service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.4

All reviews

(39)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Dukawey T20 Pro

Hi. The delivery of the bike went smoothly and took just 5 days to reach Northern Germany. So far, I’ve ridden 130 kilometers. I like everything about it, and it serves my needs perfectly. I would like to disable the electric bell, though—I just haven't figured out how yet.

18 May 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 9/10

⭐⭐⭐⭐⭐ 9/10

Great experience with Gleecycle. Ordering was easy, delivery was fast, and my new e-bike arrived in perfect condition. The bike looks great and performs exactly as expected. Very good value for money and professional customer service. I would definitely recommend Gleecycle to others.

13 May 2026
Rated 5 out of 5 stars

I purchased this e-bike a week ago and…

I purchased this e-bike a week ago and am extremely satisfied with it. It is practical, and—even after 112 km—the bike is still performing very well. Shipping was fast, arriving within 20 days, and the battery charges in 5 hours.

11 April 2026
Rated 1 out of 5 stars

My bike has not yet been delivered…

My bike has not yet been delivered because you made an enormous mistake by recording my mobile number with one digit difference, so it had to be taken back to the warehouse...It took me ten days to sort it out, but the last update was still sent with the incorrect number in the invoicing lines...I will be able to review your product once it is delivered, and I can start using it.

2 March 2026
Gleecycle logo

Reply from Gleecycle

Dear Gábor Jeszán,

We fully understand your frustration, and we’re very sorry for the inconvenience this situation has caused.

We have checked your case and can confirm that after our support team contacted you, the shipment was promptly rearranged using the correct delivery information you provided.

Regarding the invoice details you mentioned, we would like to clarify that the information shown there (including the phone number) is automatically generated based on the details entered at the time of purchase and unfortunately cannot be modified afterward. However, please rest assured that we have already updated your order internally with the correct delivery information to ensure the shipment is processed and delivered correctly.

We appreciate your patience and remain at your disposal should you need any further assistance.

Kind regards,
Gleecycle Team

Rated 5 out of 5 stars

Very good bicycle and great experience.

Very fast shipping. The bicycle works great. A pleasure to drive.
I have asked Gleecycle to solve a problem and communication was very good. Quick answer.
In fact, I made a mistake and now everything is ok.
You can buy with them, really no problem.
For a cheap price, you buy a very good bicycle.

25 February 2026
Rated 5 out of 5 stars

Excellent Bike and Outstanding Service

I bought a bike from Gleecycle and I can only recommend it. The bike is really good, the quality is excellent and very robust. The service was top, they responded very quickly, and the bike arrived at my home in Germany in just 6 days. The assembly was also easy thanks to the detailed manual.

I’m very satisfied and highly recommend Gleecycle!

3 December 2025
Rated 5 out of 5 stars

Best ebike for under 1000 € that we can…

Best ebike for under 1000 € that we can find. I saw quality in every details. We have a perfect ebike and the sensor torque is perfect. Thank dukawey and the official seller gleecycle for a such good product who gave us the opportunity to drive safely with high technology.

13 June 2025
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