Rentumo.nl Reviews 

1,252
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Rentumo really made my apartment search so much easier. Instead of jumping between ten different websites every day, I got all the listings I needed in one place. The daily alerts kept me on top of... See more

Company replied

Rated 5 out of 5 stars

I wanted to leave a sincere thank you to the support team, specifically Carmen. I got into a bit of a bind: I forgot to cancel my subscription, and also got a wrong amount to pay. I wrote to support,... See more

Company replied

Rated 4 out of 5 stars

I really liked using Rentumo.nl! What stood out to me was how easy it is to navigate. With just one click, you're taken directly to the original website where the room/studio is listed. From there, co... See more

Company replied

Rated 5 out of 5 stars

I'm really impressed with Rentumo! The platform is super easy to use and has a great variety of rental options. But honestly, the best part was the amazing customer service. They were quick to respond... See more

Company replied

Company details

  1. Property management company
  2. Online marketplace
  3. Estate Agents

About Rentumo.nl

Written by the company

Rentumo.nl is dé ultieme tool voor het vinden van huurwoningen in Nederland. Met meer dan 350 gecontroleerde websites krijg je toegang tot geautomatiseerde zoekopdrachten en directe notificaties voor nieuwe woningen.

Van studio’s tot gezinswoningen, Rentumo.nl maakt zoeken en contact leggen eenvoudig: alles op één plek. Begin je huizenjacht vandaag nog met Rentumo! 👇

Ontdek alle woningen
Rentumo.nl is the ultimate tool for finding rental homes in the Netherlands. With over 350 verified websites, you get access to automated searches and instant notifications for new listings.

From studios to family homes, Rentumo.nl makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇

Discover all listings

Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

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4.1

All reviews

(1,252)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DEIVEN OPLICHTER

SCAMMERS. They charge you even after you cancel the subscription. DO NOT TRUST. These people are the scum of the earth.

“Rentumo does not continue charging users after a subscription has been successfully cancelled before renewal.” Well it happened. So that’s a lie. And it’s happened to multiple people. Scummy practice from a scummy company. Customer service also sucks.

2 July 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Hi,

We’re sorry to hear that you feel this way.

Rentumo does not continue charging users after a subscription has been successfully cancelled before renewal. If you believe you were charged after cancelling, please contact us at info@rentumo.nl so we can review your account and check exactly what happened.

We’re happy to look into this and help resolve the issue.

Rated 5 out of 5 stars

Subscription Issues

I had some big issues with my subscriptions. Damian replied to me as soon as possible and the problem was solved efficiently. I am more than satisfied with his work!

25 June 2026
Unprompted review
Rated 4 out of 5 stars

Could identify many options for rent

Could identify many options for rent. Would have helped to be traded a discount in the subscrition with other sites where from Rentumo obtain informations.
Customer service from Rentumo (Damian) very friendly and professional in the approch (thumb up!).

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Total cheaters

Total cheaters, no one ever finds a house. Just extorting money from people. All the good reviews are paid ones, don't bite the bait. Stay away.

9 June 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Emil,

We’re sorry to read that you feel this way.

Rentumo is a real rental platform where we collect rental listings from many different sources to help users find housing faster. We understand that finding a home can be difficult and frustrating, but we do not pay for reviews and we do not intend to mislead anyone.

If you had a specific issue with your account, payment or listings, please contact us at info@rentumo.nl so we can review your case personally and look for a suitable solution.

Rated 5 out of 5 stars

Adequate and Effective Customer Service

After speaking with Damian from the Rentumo team, I found the customer service of Rentumo to be exceptional, timely, and responsive. Due to these qualities of the Rentumo team, my questions and concerns were adequately addressed, and I was satisfied by the responses of the team. Further, I would highly recommend to reach out to the service desk with important inquiries, and you can expect an answer to bring you ease and a good experience! Thank you for your quality customer service Rentumo!

5 April 2026
Unprompted review
Rated 3 out of 5 stars

It was okay

It was okay, it could have been beter. I didnt get much things to look at. But the site and houses that i got to look at wear great.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great site for finding a place for…

Great site for finding a place for yourself

26 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your review! We’re glad to hear that you found our platform helpful in finding a place. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

good

good time was

23 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Hartelijk dank dat je de tijd hebt genomen om een review te plaatsen op Trustpilot! Het betekent veel voor ons dat je je ervaring deelt.

Fijn dat alles naar wens is verlopen en we hopen je in de toekomst weer van dienst te mogen zijn.

Met vriendelijke groet,
Rentumo Support Team NL

Rated 4 out of 5 stars

I contacted Rentumo customer support…

I contacted Rentumo customer support regarding an issue with my account. The support team responded and assisted in resolving the situation. I appreciate their help in handling the matter.

17 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback. We’re glad we could assist you and help resolve the issue with your account. Your kind words about our support team are much appreciated!

Kind regards,
Rentumo Support Team NL

Rated 5 out of 5 stars

i really appreciate the help I got from…Carmenrom Rentumo support team

i really appreciate the help I got from Rentumo support team today. i couldn't get the cancellation to work on my phone, but after reaching out, Carmen(very understandingly) sorted everything out for me in no time and very on point. Really happy with how they handle their customers!

11 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you so much for your kind words, Andra! We’re thrilled to hear that Carmen could help you so quickly and effectively. It means a lot to us that you took the time to share your experience. We truly appreciate your trust in Rentumo and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Subscription

My matter was dealt with efficiently and in good time by customer services.

10 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback! We’re glad to hear that our customer service was able to assist you efficiently. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Thanks for solution

I wanted to leave a sincere thank you to the support team, specifically Carmen. I got into a bit of a bind: I forgot to cancel my subscription, and also got a wrong amount to pay. I wrote to support, and Carmen got back to me very quickly. I was pleasantly surprised by the tone of the conversation—polite and human, without any robotic templates. Carmen was very quick to respond, and in the end, the issue was resolved in my favor. I really appreciate such an attitude and tone of voice! Thank you for working with heart:)

9 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you so much for your kind review! We’re thrilled to hear that Carmen was able to assist you quickly and in such a personal, friendly manner. It means a lot to us that our approach and tone are appreciated. We always aim to support our customers with care and attention, and your feedback truly confirms that we’re on the right track.

Kind regards,
Team Rentumo NL

Rated 5 out of 5 stars

Good customer service

Good customer service

9 March 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you so much for your kind feedback, Rach! We’re glad to hear you had a positive experience with our customer service. Your support means a lot to us!

Kind regards,
Team Rentumo NL

Rated 5 out of 5 stars

Couldn't asked for better customer support!

I used this platform for my recent apartment search. Unfortunately, I didn’t manage to find a place through the platform, yet, but I did find the website itself clear and very easy to use. The listings are organised in a way that makes the search easy, and getting updates in one place definitely saves time compared to checking multiple websites separately. It’s straightforward and doesn’t feel overwhelming, which I appreciate during a stressful housing search.
What left the strongest impression on me though, was Carmen from the customer service. When I contacted Rentumo about my subscription, she responded quickly and handled everything in a very professional and understanding way. The communication felt respectful and fair, which made the overall experience much more positive. Even though I’m still looking for housing, I can say that the platform and support team gave me a good impression and to be frank a willingness to search more !

26 February 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Natalie,

Thank you so much for taking the time to share your detailed feedback! 🌟

We’re glad to hear that you found Rentumo clear, well-organized, and easy to use. One of our main goals is to make apartment searching as efficient and stress-free as possible, and it’s wonderful to know that the platform helped you save time and stay on top of available listings.

It’s also great to hear that Carmen from our customer service team made a positive impression. We always aim to handle subscription questions and other inquiries quickly, professionally, and with understanding, so your experience reflects exactly what we strive for.

Even though you haven’t yet found your ideal apartment, we’re happy that Rentumo and our support team contributed positively to your housing search journey. We hope you find the perfect place soon, and we’ll continue working to make the platform even more helpful for you and all our members.

Thank you again for your kind words and for trusting Rentumo!

Best regards,
Rentumo NL

Rated 5 out of 5 stars

Excellent experience and speedy service

Excellent experience and speedy, friendly and efficient service from Carmen. Great and helpful product. Overall would definitely recommend.

25 February 2026
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you very much for your kind review! We are delighted to hear that Carmen and our service met your expectations, and that you found the Rentumo platform helpful.

We appreciate your recommendation and wish you all the best in your future housing search!

Kind regards,
The Rentumo Team

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