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Huurwoningen.nl Reviews 

3,132
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service and helpful staff, who are described as professional, kind, and efficient in resolving issues and making the apartment search easier with the platform's ease of use, numerous housing offers, and automated alerts. However, some customers noted issues with the subscription model, citing hidden auto-renewal schemes and a lack of clear notifications. Others felt the website was not always effective, often reposting listings from free platforms or requiring payment for a service that redirected them to other sites for further registration.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with some finding it easy to navigate, user-friendly,... See more

Subscription

Users describe ambiguous interactions with subscription, with many expressing frustration over hidden... See more

Customer service

Clients share positive opinions on customer service, with many reviewers appreciating the helpful, friendly,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and recommending... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

English: I used the paid version of Huurwoningen.nl for 3 months. It sends new rental listings directly to your email, which helps you respond quickly. Applying is easy, either through the platfo... See more

Company replied

Rated 4 out of 5 stars

I only got an answer to five or six houses when I applied to thirty and was one of the first people to react to all of them. I assumed that I had not been selected for a viewing for the others, but ne... See more

Company replied

Rated 4 out of 5 stars

External ads are sometimes posted months ago so it's difficult to tell if the home is still available. It's also possible you will never receive a response despite meeting the requirements. However re... See more

Company replied

Rated 4 out of 5 stars

I found my apartment with website help. Even though I had to pay another website to be able to apply for the apartment I got, Huurwoningen did a great job by being the hub of several websites and mak... See more

Company replied


Company details

  1. Property Rental Agency
  2. Apartment Letting Agency
  3. Home Automation Company
  4. Online marketplace

Written by the company

Huurwoningen.nl is sinds 2011 hét online huurwoningenplatform waar maandelijks ruim 1,7 miljoen woningzoekenden en -aanbieders samenkomen. Met onze marktkennis en ervaring kunnen we jou als geen ander helpen bij het vinden van je nieuwe woning of een geschikte huurder. Daarnaast geven we je inzicht in de laatste trends en ontwikkelingen op de huurwoningmarkt. Op Huurwoningen.nl start en eindigt jouw zoektocht naar een nieuw thuis!

Sinds 2011 zijn wij actief als dé grootste huurwoningmarktplaats van Nederland.

Written by the company

Ons doel? Zorgen dat jij sneller en makkelijker een woning kunt vinden.
Huurwoningen.nl brengt al het woningaanbod, verspreid over makelaarswebsites, samen op één overzichtelijke plek. Zo maken we het makkelijker voor woningzoekenden om hun ideale huurwoning te vinden. Wat doen we? Huurwoningen.nl fungeert als een marktplaats die woningaanbieders en woningzoekenden samenbrengt. We bieden een uniek en breed woningaanbod doordat niet alleen makelaars, maar ook particuliere verhuurders hun woningen bij ons plaatsen. Dit betekent dat een groot deel van ons aanbod nergens anders te vinden is, wat de kans vergroot dat jij je nieuwe woning vindt. Ons team Bij Huurwoningen.nl werken meer dan 80 enthousiaste medewerkers. Ons dedicated team van developers, front-end specialisten, en marketeers werkt hard aan het optimaliseren van onze website en het schrijven van relevante content. Onze klantenservice is altijd bereikbaar via telefoon, e-mail en WhatsApp om vragen te beantwoorden. Het relatiebeheerteam helpt makelaars en verhuurders om hun aanbod optimaal te presenteren en geschikte huurders te vinden. Daarnaast waarborgt onze quality-manager de kwaliteit van onze woningadvertenties. Bij Huurwoningen.nl doen we er alles aan om de zoektocht naar jouw nieuwe thuis eenvoudiger te maken.

Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(3,132)

753 reviews in the last 12 months

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Rated 5 out of 5 stars

Great platform

I found a great room for my daughter via the service and cancelling my subscription subsequently was easy

22 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

HI Esme-Jane,

Thank you so much for taking the time to leave this review!

We're super happy that we could help you find a great room for your daughter, and just as pleased to know that managing and cancelling your subscription was smooth sailing. Smooth and hassle-free is always the goal!

Wishing your daughter the absolute best of luck and lots of fun in her new room! 🏠

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Mia,

Thank you so much for the great review!

Speed and efficiency are exactly what we aim for, so we're thrilled that you had such a seamless experience.

Wishing you all the best and lots of happiness in your home search!

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

Best renting website

Best renting website. Managed to find rent within a week.
The subscription is totally worth.

1 July 2026
Unprompted review
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Andrei,

WOW, within a week?! That is absolutely amazing! 🎉🥳

Thank you so much for the awesome review and recommendation! Finding a home that fast in this market is a huge win, and we're super thrilled that our platform could make it happen for you.

Huge congratulations on your new place! Enjoy settling in! 🗝️

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

Very nice platform for finding houses

Very nice platform for finding houses, even in today’s market. A lot of availability and nice interface.

21 July 2026
Unprompted review
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Julian,

Thank you so much for the amazing compliment! 🌟
Finding a home in today's housing market is definitely a challenge, so hearing that our platform made a real difference for you truly brightens our day.

We put a lot of love into keeping our platform clear and up-to-date, so it’s awesome to see that appreciated.

Good luck with your housing search, or enjoy your new home if you've already found one! 🏠✨

Best regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

Helped a lot

I was searching for an accomodation and it took me a while i used theyre free trail period and it helped me. Also the customer service wasgood when i encountered problems with my premium subscription

21 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi David,

Thank you so much for the great review! We know house hunting can take some time, so we’re super happy to hear that our free trial helped you out and that you found a place to live. 🎉

Also, huge thanks for the shout-out to our support team, we’re always here to help when things don't go as planned.

Enjoy your new home! 🏠✨

Best regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

excellent

Service excellent and quick

15 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi,

Thank you for your wonderful review! 😊

We’re so glad to hear that you found our service to be fast and excellent. We really appreciate that! 💙

Thank you for taking the time to share your experience. We wish you the best of luck in your search for a home! 🏡🍀

Kind regards,

Kirti
Huurwoningen.nl

Rated 5 out of 5 stars

great site !!!

16 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Prasenjit,

Thank you for your wonderful review! 😊

We’re so glad to hear that you’re so satisfied with our website. We really appreciate you taking the time to share this with us. 💙

We wish you the best of luck in your search for a home! 🏡🍀

Kind regards,

Zhané
Huurwoningen.nl

Rated 5 out of 5 stars

Excellent Customer Service

Though service was not used,website is easy to navidate.Most importantly, I appreciated the customer service experience I had with their team. clear, concise, and responded to my requests in timely manner.

16 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi,

Hartelijk dank voor je mooie review, Roger! 😁

Fijn om te horen dat je onze website gebruiksvriendelijk vindt en dat je zo tevreden bent over onze klantenservice. We doen ons best om vragen snel, duidelijk en zorgvuldig te beantwoorden, dus het is erg leuk om te lezen dat je dit zo hebt ervaren.

Bedankt voor het delen van je ervaring en veel succes met je woningzoektocht! 🙌🏡

Groeten,

Zhané
Huurwoningen.nl

Rated 5 out of 5 stars

Good response and i got answer to all…

Good response and i got answer to all of my questions

15 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Niloufar,

Thank you very much for your kind review! 🙌

We're delighted to hear that you received a quick response and that all of your questions were answered. Providing clear and helpful support is very important to us.

Thank you for sharing your experience, and we wish you the very best in finding your new home! 🍀🏡

Kind regards,

Zhané
Huurwoningen.nl

Rated 5 out of 5 stars

The website was not providing a lot of…

The website was not providing a lot of opportunities for the place I'm trying to find an appartment in but the site is very intuitive and the aftersale service is great

14 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Pierre,

Thank you so much for your honest and valuable feedback!

While we are sorry to hear that there weren't as many housing opportunities in your target area as you had hoped, we are incredibly glad that you found our website intuitive and easy to navigate.

It also means the world to us that you had a great experience with our aftersales support! We do our best to make the search process as smooth as possible, even in highly competitive locations.

We are constantly working on expanding our listings, and we truly hope the perfect spot opens up for you soon. If there is anything else we can assist you with in the meantime, please let us know!

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

perfect costumer service

perfect costumer service. Immediate response and very helpful. I found my rent through Huurwoningen and I am really satisfied with it.

14 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Lily,

Thank you so much for this amazing review!

We are absolutely thrilled to hear that you had such a great experience with our customer service team and that we could help you quickly.

But even more importantly: congratulations on finding your new home through Huurwoningen! 🎉
Knowing that you are happy and settled is the best reward we could ask for.

Thank you for your trust in us, and we wish you lots of love and happiness in your new rental home! 🏠

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

Great Customer Service

I had to reach out to customer service about a billing error and I spoke to Joy over the online chat service and it was a great experience. Joy was polite and helped resolve the issue in a very timely manner. I would recommened this service to anyone. Customer service was a 10/10. Thank you!

14 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Aimee,

Thank you so much for this wonderful review!

It was an absolute pleasure helping you out on the chat. Billing issues can be super stressful, so I am incredibly glad we were able to get everything sorted out for you so quickly and smoothly.

Hearing that you had a 10/10 experience truly made my day! Thank you for the high recommendation, it means the world to us.

Enjoy your week, and if you ever need anything else, you know where to find me!

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Julius,

Thank you so much for your feedback!

In the fast-paced world of house hunting, we know that every minute counts. That is why we always aim to match that speed with our support, and I am really glad we could assist you so promptly!

If you ever need anything else in the future, you know where to find us. Good luck with your housing journey!

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

good service

They helped me a lot

13 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Matteo,

Thank you so much for your kind review! 😊

We're really happy to hear that we could help you. Your feedback means a lot to us!

We wish you all the best, and if you ever need any assistance in the future, we're always here for you. 💙

Kind regards,
Kirti

Huurwoningen.nl

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support! I forgot to cancel my subscription before it renewed, but the team was incredibly understanding and helpful. They cancelled it immediately and processed my refund right away. The whole experience was quick, smooth, and stress-free. Thank you so much for your kindness and professionalism!

13 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Alireza,

Thank you so much for your wonderful review! 🌟

We're delighted to hear that you had such a positive experience with our customer support. 💙 It's great to know we could help you quickly and make the process smooth and stress-free. 🙌

Thank you for your kind words about our team—they truly mean a lot! We wish you all the best, and if you ever need us again, we're always happy to help. 🏡🍀

Kind regards,
Kirti

Huurwoningen.nl

Rated 5 out of 5 stars

Make life easier with huurwoningen,

10 July 2026
Unprompted review
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Omer,

“Make life easier”... die gaan we stiekem op een tegeltje zetten hier op kantoor! Te gek om te horen dat ons platform je heeft geholpen.

Superbedankt voor deze mooie woorden!

Groet,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

I am very pleased with the customer…

I am very pleased with the customer service. Zhané was attentive, understanding and kind throughout my experience with a problem I have had before within the platform. I am very pleased with my experience!!!

9 July 2026
Unprompted review
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Karina,

Wow, what an incredibly kind and wonderful review! Thank you so much for taking the time to share your experience with us.

I am absolutely delighted to hear that Zhané was able to turn things around for you, and that her attentiveness and kindness made such a positive impact. Dealing with a recurring issue can be so frustrating, but having someone truly listen and help makes all the difference. I will make sure to pass your lovely compliments directly to Zhané, she is going to be over the moon to read this!

Thank you again for your trust in us, and we are so happy to have you as a pleased member of our platform.

Kind regards,
Joy

Huurwoningen.nl

Rated 5 out of 5 stars

Very attentive customer service and…

Very attentive customer service and fast solution!!!

9 July 2026
Huurwoningen.nl logo

Reply from Huurwoningen.nl

Hi Nina,

Thank you so much for your kind review! 😊

We're delighted to hear that you were happy with our customer service and that we were able to resolve your issue quickly.

We truly appreciate your feedback and wish you the very best in finding your new home! 🏡

Kind regards,

Zhané
Huurwoningen.nl

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