RentalCover.com Reviews 

23,890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient claim process, noting that reimbursements are paid out rapidly and directly into their bank accounts with minimal hassle. Consumers deeply appreciate the straightforward online submission steps and the total peace of mind provided by the extra cover during their trips. Some reviewers were not happy with the communication, mentioning that support emails went completely unanswered and claims remained stalled for months. Others expressed frustration over unexpected delays, noting that resolving even straightforward cases could sometimes take a very long time.

What people talk about most

Claim

Customers consistently note positive experiences with claim submission, describing the online process as... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and reliable assistance with claims and... See more

Payment

Customers had positive experiences with payment, highlighting the efficient and straightforward reimbursement... See more

Refund

Clients share positive opinions on refund, highlighting the quick, simple, and efficient reimbursement... See more

Response time

Reviewers highlight positive aspects of response time, noting that the process was quick, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A silly mistake in Spain, caused some damage (scrapes) to the car's side and bumper - entirely my fault.. We paid Sixt the $1000 AUS that they calculated the costs to be, then followed the process to... See more

Rated 5 out of 5 stars

I was totally let down by Centauro Lisbon and charged a extortionate amount for a tiny scuff on a wheel which was als-most certainly there on collection but not seen due to the size I made a... See more

Rated 5 out of 5 stars

I received excellent service from RentalCover. When I returned a rental car that I had rented in Greece, I discovered scratches on the side of the vehicle that had occurred while it was parked.... See more

Rated 5 out of 5 stars

Unfortunately I had an incident in the rental car and the rental car company took 2 weeks to get assessment done & then I paid them directly, Rental cover.com were amazing with their efficient & spe... See more


Company details

  1. Insurance agency
  2. Car and Motor Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

24k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(23,890)

6,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took out travel insurance before my…

I took out travel insurance before my trip to Italy, never imagining that a month after returning home and handing back the rental car, I would be charged €1,160 for damage allegedly caused by hail, according to the rental car company — damage I neither knew about nor was responsible for.

Thanks to the insurance, I have now been fully reimbursed, and I couldn’t be more grateful and happy.

The RentalCover platform is extremely easy to use and very convenient. I highly recommend it. 10 out of 10!

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Had to make my first claim- once I had the required documentation the process was quick and straightforward and my claim was paid out in a few days.

Makes using them in the future so much more reassuring knowing how easy the process is!

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from these guys

Stay away from these guys. After purchasing the "coverage" for my car rental, I was told by the rental company that these guys are very hard to get hold of. No chat line, no phone number. Very shady. Then they tried to charge my credit 2 more times. Avoid them, go with insurance coverage offered by the rental company.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient and very quick. The process was simple to follow. Definitely recommend it.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

My experience with Rentalcover was so incredible that it seemed like a scam—too good to be true. When I filed my claim, they approved it and sent me the money in less than 24 hours. Was amazing, Thank you very much for such efficient service; I will not hesitate to use your services again I recommend it 100%., If I could give them 100 stars, I would.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

A silly mistake in Spain, fully reimbursed

A silly mistake in Spain, caused some damage (scrapes) to the car's side and bumper - entirely my fault.. We paid Sixt the $1000 AUS that they calculated the costs to be, then followed the process to make a claim to RentalCover. The RentalCover claims department responded almost immediately that we were covered and they re-imbursed us. Super happy and impressed. Thanks RentalCover!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Simply you’re the best

Simply you’re the best, where ever I travel I always get the best deals and the greatest service with your company , you’re amazing

6 September 2026
Unprompted review

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