This company, Gives out, its a Danish Company... But its Fake. Received my order. As the Material of the Clothes shows up as something unknown material, and nothing was like the pictures and his... See more
Company replied
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See what reviewers are saying
I adore the clothes, but I am disappointed in the sizes. There are no sizes above 3XL, for bustier women or women with bigger hip curves...
Company replied
Chic and edgy sling bags are my favorite purchases here at Rarerose. I love how experimental they can get with their sling bag designs. They have pieces that cannot be seen on other websites and blogs... See more
Order Rare 5120 Hello Rare Rose. Had just ordered this leopard printed dress, and a few minnets later, there was this simular dress but with red pattern to, that I like much better. I know... See more
Company replied
Company details
Written by the company
Velkommen til Rarerose Som et nyt modemærke har Rarerose de bedste designere og producenter af høj kvalitet, der er forpligtet til at give dig de fineste modeartikler.
Contact info
copenhagen, 1050, copenhagen, Denmark
- ce.rarerose.dk
- rarerose.dk
2.6
Poor
547 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company
This company, Gives out, its a Danish Company... But its Fake. Received my order. As the Material of the Clothes shows up as something unknown material, and nothing was like the pictures and history at their website, I wanted to return it. I have send messages to the company for now more than 1 moths, the didn't reply back at their Email.
It Shows up at their website that they are placed in Copenhagen. Its not True. There domain alså says : .Dk.
They never reply their e mails. I just want that fake company to return my payment to my Bank Account.
ANETTE HALLE
COPENHAGEN
1 June 2026
Unprompted review
Reply from Rarerose
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Order raro-44943
Order raro-44943
My order was delivered quickly and without any issues, but the quality of the product was poor.
Therefore, I want to return my order, and I have tried to contact customer service several times asking for the return details I need for the return label, but they do not respond. Instead, they keep sending me requests to rate the product.
Be aware that returning products is very expensive, as they have to go to The Netherlands.
The matter has now been resolved and I am happy with the outcome.
16 June 2026
Unprompted review
Reply from Rarerose
Kære kunde,
Vi beklager, at produktet ikke opfylder dine forventninger.
Vores team har kontaktet dig for bedre at forstå problemet og vil kontrollere detaljerne for at sikre, at du modtager det korrekte produkt eller en passende refusion. Vi sætter pris på, at du bringer dette til vores opmærksomhed.
Kundeserviceteam
I am a new user But look at your…
I am a new user But look at your HomePage and found lots of nice beautiful shirts and tops
4 May 2026
Unprompted review
Reply from Rarerose
Kære kunder,
Tak for at tage dig tid til at skrive en 5-stjernet vurdering.
Vi stræber efter at yde vores kunder den bedste service.
Vi håber at fortsætte med at levere kvalitetsprodukter og tjenester til dig i fremtiden, og vi glæder os til at tjene dig igen snart. Tak fordi du valgte os!
Med respekt,
Kundeserviceteam
Such a beautiful blouse
Such a beautiful blouse. Just as pretty as I hoped it would be.
27 February 2026
Unprompted review
Reply from Rarerose
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
Easy to bay in here
21 February 2026
Unprompted review
I am very happy for your clothes they…
I am very happy for your clothes they Are all very good
19 April 2025
Unprompted review
Reply from Rarerose
Hej,
Vi er glade for at høre, at du er tilfreds med dit køb. Det er et sandt privilegium at tjene dig. Tak fordi du handlede hos os og for at dele din positive feedback. Det betyder så meget for os, og vi er dedikerede til at levere endnu bedre produkter til vores kunder fremover.
Tak igen, og hav en dejlig dag!
the dress was as I was waiting for
19 April 2025
Unprompted review
Reply from Rarerose
Hej,
Vi er kede af at høre, at du ikke er tilfreds med leveringstiden. Vi vil gerne finde din ordre og tjekke status for dig. Men vi fandt ingen ordre fra din Trustpilot-konto efter at have prøvet flere søgninger i systemet.
Kan du venligst oplyse dit ordrenummer eller navnet på modtageren, telefonnummer, adresse eller flere oplysninger for at hjælpe os? Vi vil give dig en tilfredsstillende løsning.
Tak for din venlige forståelse. Hav en god dag!
Everything is well organized
Everything is well organized. Good products.
25 March 2025
Unprompted review
No first buy discount automatically
You didnt give me the "first but discount" when I paid.
I expected you to do
8 March 2025
Unprompted review
Reply from Rarerose
Hej,
Vi værdsætter vores kunders tilfredshed og deres mening om vores service, produkter, bestillingsproces og meget mere. Så vi sætter stor pris på, at du tager dig tid til at dele dine tanker med os.
Vi har rapporteret dit problem til vores kundeserviceteam, og de vil vende tilbage til dig inden for 48 timer. Vi vil give dig en tilfredsstillende løsning. Bemærk venligst, at vi kontakter dig via den e-mail, du efterlod i bestillingen.
Tak for din venlige forståelse. Hav en god dag!
Everything
Everything. I have required 2 dresses. Same color.
Can I have one blue and one green just required yesterday. Thank you så much.
Kindly Ulla Rath
2 March 2025
Unprompted review
Reply from Rarerose
Hej,
Vi forstår din bekymring vedrørende denne sag.
Vi har rapporteret dit problem til vores kundeserviceteam, og de vil vende tilbage til dig inden for 48 timer. Vi vil give dig en tilfredsstillende løsning. Bemærk venligst, at vi kontakter dig via den e-mail, du har angivet i bestillingen.
Tak for din venlige forståelse. Hav en god dag!
I adore the clothes
I adore the clothes, but I am disappointed in the sizes. There are no sizes above 3XL, for bustier women or women with bigger hip curves...
13 February 2025
Unprompted review
Reply from Rarerose
Hej,
Vi er kede af at måtte meddele dig, at de fleste varer kun fås i størrelserne S til 3XL. Vi har dog nogle varer i 4XL. Du kan besøge vores hjemmeside, så finder du måske en vare, der passer dig.
Tak for din venlige forståelse. Hav en god dag!
Everything OK
1 February 2025
Unprompted review
I just got my package earlier
I just got my package earlier. I tried on the pink pleated skirt that I bought and it just fit perfectly. I love the accuracy of your sizing chart. I will be back for more.
15 January 2025
Unprompted review
Sometimes I can't help but think that…
Sometimes I can't help but think that most items here at Rarerose are underpriced. They are so good and are probably worth a few bucks.
14 January 2025
Unprompted review
Chic and edgy sling bags are my…
Chic and edgy sling bags are my favorite purchases here at Rarerose. I love how experimental they can get with their sling bag designs. They have pieces that cannot be seen on other websites and blogs.
13 January 2025
Unprompted review
A fantastic shop
A fantastic shop, and i will use this shop more often.
14 January 2025
Unprompted review
Reply from Rarerose
Hej,
Vi er glade for at høre, at du er tilfreds med dit køb. Det er et sandt privilegium at tjene dig. Tak fordi du handler hos os og fordi du deler din positive feedback. Det betyder så meget for os, og vi er dedikerede til at levere endnu bedre produkter til vores kunder fremover.
Tak igen, og hav en dejlig dag!
Reply from Rarerose
Hej,
Vi er glade for at høre, at du er tilfreds med dit køb. Det er et sandt privilegium at tjene dig. Tak fordi du handler hos os og fordi du deler din positive feedback. Det betyder så meget for os, og vi er dedikerede til at levere endnu bedre produkter til vores kunder fremover.
Tak igen, og hav en dejlig dag!
They kept their promise
I must admit, it took a while, but I have my money back, just as they promised and because of the delay I could keep the 3 dresses. Cudoos!!
25 October 2024
Unprompted review
No response at all!!
I posted this a while ago and they promised to respond within 48 hours, but it is now more like 480 hours ago. They simply don't respond!!
I ordered 3 dresses way in time before my holiday. They were delivered during my holiday. So when I came back I wanted to return them. I wrote several emails to them about this, but they never answered. So now I have 3 dresses, still in the original bags collecting dust!! They simply don't respond.
21 October 2024
Unprompted review
Reply from Rarerose
hi Wilma Korts
We acontacted your email whohko@hotmail.com. Did you recevied? Could you please give us other email?
Best regards
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