I ordered rust free paint and got some sort of arm band 🙄 after contacting them they said my delivery would be in 3 days. Not what my complaint was over ,, so I contacted them again .. no reply!
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See what reviewers are saying
Avoid at any cost! I bought pillows, they arrived but nothing like advertised. Too small, quality zero and they smell like harsh chemicals! Just terrible. I wrote to customer service, I want to return... See more
Company replied
I would like to report very poor quality mascara that does not match the result shown in the promotional video at all. In the video, long and thick eyelashes are shown, but in reality, after receivi... See more
Company replied
It's pathetic quality. They are showing different products on the advertisement and sending you something from China in a very poor quality. They said order today so you can get it tomorrow.I think th... See more
Company replied
1.1
Bad
612 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically takes over 1 month to reply
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I ordered rust free paint and got some…
I ordered rust free paint and got some sort of arm band 🙄 after contacting them they said my delivery would be in 3 days. Not what my complaint was over ,, so I contacted them again .. no reply!
20 October 2026
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We’re truly sorry that you received an armband instead of the rust-free paint you ordered. We understand that you’re still missing the product you paid for, and we’re also sorry that your concern was not properly addressed and your follow-up message went unanswered.
We understand how frustrating and disappointing this must be. Please contact us directly with your order number so we can look into what happened and help you find a suitable resolution regarding the missing paint.
Thank you for your patience and for bringing this to our attention. We sincerely apologize for the inconvenience.
Regards
I would like to report very poor…
I would like to report very poor quality mascara that does not match the result shown in the promotional video at all. In the video, long and thick eyelashes are shown, but in reality, after receiving these two mascaras, they can simply be thrown in the trash.
It is a completely watery dye that does not color the eyelashes but only smears the skin around the eyes. The product is completely low quality – I have never had such a bad mascara before. I feel like my money was simply thrown away.
The advertisement is misleading and does not reflect reality.
14 March 2026
Unprompted review
Reply from Nabelo
Hello,
Thank you for sharing your experience. We’re very sorry to hear that the mascaras did not perform as shown in the promotional video and that you were disappointed with both the quality and the results.
We take your concerns about the product quality and advertising seriously. Please share your order number and the email address used for your purchase through Trustpilot so we can identify the order, review the product and promotional information, and investigate what may have gone wrong.
Kind regards,
The Nabelo Team
This company is a total SCAM
This company is a total SCAM
This company is a total SCAM, do not order. I never received shipment .DO NOT BE FOOLED :(((
9 February 2026
Unprompted review
Reply from Nabelo
Hello,
we are very sorry to hear that you never received your order and that this experience has left you feeling this way. We understand how upsetting it is to pay for something that does not arrive.
Please share your order number and the email address used for the purchase through Trustpilot. We would like to review the shipment, tracking history, and any previous communication so we can understand what happened and determine the appropriate next step.
We apologize for the frustration and disappointment caused.
Kind regard.
Excuse tf out of me men what in the…
Excuse tf out of me men what in the temu, wish chineese shit is this.
DIS A ppointed AF!!💔😨
25 September 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your feedback with us.
We’re genuinely sorry to hear how disappointed you are with the product you received. We understand how frustrating it is when the quality and overall appearance of an item do not match what you expected when placing your order.
We regret that the product left you with such a negative impression and did not meet your expectations.
Thank you for your honest feedback. Your comments regarding the product’s quality and presentation are important to us and are taken seriously.
Regards
They are deceitful
They are deceitful I bought pants and they came to me with pants that are not made of good quality and are not good at all.
11 September 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to hear that the pants you received did not meet your expectations, particularly regarding their quality. We understand how disappointing it is to order a product expecting a certain standard and then feel dissatisfied with what arrives.
We regret that this experience has left you with such a negative impression of us. Your feedback regarding the product quality and your overall experience is important to us and is taken seriously.
Thank you for your honest feedback.
Kind regards
Worst of the worst item ever
Worst of the worst item ever. They charged you immediately and when the item arrives, is a piece of crap. Money wasted, everyone should banned this website. CHEATERS and crappy items made in Asia.
23 July 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to hear that the product you received did not meet your expectations and that you were extremely disappointed with its quality. We understand how frustrating it is to pay for an item and then feel that what you received was not worth the money you spent.
We also regret that the payment and overall purchasing experience have left you with such a negative impression and a complete loss of trust in us.
Thank you for your honest feedback. Your comments regarding product quality, value for money, and the overall shopping experience are important to us and are taken seriously.
Regards
It's pathetic quality
It's pathetic quality. They are showing different products on the advertisement and sending you something from China in a very poor quality. They said order today so you can get it tomorrow.I think they are ordering it from China and making people fool that they are sending it from Denmark. It arrived after 2 weeks. It took 225kr for pillows and you can order that kind of quality from Temu under 50kr. I wish I could give them 0 stars.
15 July 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the pillows you received did not meet your expectations, particularly regarding their quality and how they compared with the products shown in the advertisement. We understand how disappointing it is when the item received feels significantly different from what you expected when placing your order.
We also regret the frustration caused by the delivery time. We understand that expecting a quick delivery and then waiting around two weeks can be very disappointing, especially when the shipping origin was not as clear to you as you expected.
We also understand your concerns regarding the price and value of the products after finding what you believe to be comparable items elsewhere at a considerably lower price.
We are sorry that the combination of product quality, delivery time, pricing, and product presentation has left you with such a negative experience and loss of trust.
Thank you for your honest feedback. Your concerns are important to us and are taken seriously.
Regards
Very Cheap but sooo expensive products..
Very expensive and the quality is too LOW 😩 cheap items made in China. I will never buy on this website again. It’s not worthy. They are just Good in Advertisement
9 July 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the quality of the products did not meet your expectations, especially considering the price you paid. We understand how disappointing it is when a product looks appealing in the advertising but does not provide the quality or value you expected once you receive it.
We regret that this experience has left you feeling that your purchase was not worth the money and has resulted in you deciding not to shop with us again.
Thank you for your honest feedback. Your comments regarding product quality, pricing, advertising, and value for money are important to us and are taken seriously.
Regards
Just terrible!
Avoid at any cost! I bought pillows, they arrived but nothing like advertised. Too small, quality zero and they smell like harsh chemicals! Just terrible. I wrote to customer service, I want to return them but no answer whatsoever. I regret not reading the reviews before ordering.
14 June 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the pillows you received did not match your expectations or what was presented in the advertising. We understand how disappointing it is to receive pillows that you found too small, of poor quality, and with an unpleasant chemical smell.
We also apologize that you have not received a response regarding your request to return the products. We understand how frustrating this must be when you are already dissatisfied with your purchase and simply want clear assistance with the return process.
We are very sorry that the product quality and lack of timely communication have left you with such a negative experience and loss of trust.
Thank you for your honest feedback. Your comments regarding product quality, presentation, odor, and communication are important to us and are taken seriously.
Regards
Worst seller
Worst seller. I am waiting for 22 days.
Even many of the Chinese sellers deliver within a week.
18 June 2025
Unprompted review
Reply from Nabelo
Tak for din feedback, og vi beklager forvirringen omkring din ordre.
For at hjælpe os med at løse dette problem, bedes du venligst sende os en e-mail til kontakt@nabelo.dk med dine ordredetaljer. Vi vil gerne tjekke, om din vare er blevet leveret, og give dig en opdatering.
Vi sætter pris på din tilfredshed og ser frem til at hjælpe dig yderligere.
Shipping took almost a month
Shipping took almost a month, no updates.
24 January 2025
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sorry to hear that your order took almost a month to arrive and that you did not receive updates during the delivery process. We understand how frustrating it can be to wait such a long time without clear information about the status of your shipment.
We appreciate your honest feedback regarding the delivery time and lack of communication, and we regret that this affected your overall shopping experience with us.
Regards
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that you have not received your order. We understand how frustrating and concerning it is to pay for a product and then be left waiting without receiving it.
We regret that this experience has left you feeling misled and caused you to lose trust in us. Thank you for your honest feedback regarding the missing delivery.
Regards
Scam! Avoid at all cost!!!!
I had ordered shoes last year November but I didn’t get any shoes until now. I had send email 2x and and only robot answered back. Now thejblock me.We have to stop this scam. We can talk to forbruges størrelse so this shop will be close.
15 November 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the shoes you ordered in November last year have still not arrived. We understand how frustrating and concerning it is to pay for an order and then wait for such a long time without receiving your goods.
We also regret that after contacting us twice by email, you felt that you only received automated responses and were later unable to communicate with us. We understand why an unresolved delivery combined with this communication experience has caused you to lose trust in us.
We respect your decision to raise your concerns through the relevant consumer channels. Thank you for your honest feedback regarding the missing delivery and communication.
Regards
Stay away!!!!!
I always check reviews...I didn't this time...BIG MISTAKE!!!!
Ordered on 5 December...first time anything was updated was 10th. It is now 21st and there has been no progress on my order. I emailed twice and received the same automated reply.
Stay clear!!!!
5 December 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that your order placed on December 5 had still shown no meaningful progress by December 21. We understand how frustrating and disappointing it is to wait for an order with very limited tracking updates, especially when you are unsure when it will arrive.
We also regret that after contacting us twice, you received the same automated response rather than a clear and helpful update regarding your order. We understand how this can add to the frustration and leave you feeling that your concerns have not been properly addressed.
Thank you for your honest feedback regarding the delivery time, tracking updates, and communication. We sincerely regret that this experience has caused you to lose trust in us.
Regards
Absolutely terrible quality
The Woodclover turned out to be absolute scam. In the best-case scenario, it might hold up for children's play, but as a tool, it’s completely useless. I will never buy from Nabelo again.
5 December 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the wood splitter did not meet your expectations. We understand how disappointing it is to receive a product that, in your experience, feels more like a toy than a functional tool and is not suitable for the purpose you purchased it for.
We regret that the product’s quality and functionality have left you feeling misled and caused you to lose trust in Nabelo.
Thank you for your honest feedback. Your comments regarding the product’s quality, durability, and usefulness are important to us and are taken seriously.
Regards
Absurdly poor quality
Felt like I was in "Spinal tap" when I received my woodclover. It was a miniature model... I thought I had been cheated, but I can use it for very, very small pieces of firewood. But the so-called "cast iron" woodcutter broke at the first blow. Total fraud, will NEVER buy anything from Nabelo again. Don't know where they got their positive review from???
18 November 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the Woodclover was such a disappointment. We understand how surprising it must have been to receive something that, in your experience, was much smaller than you expected and only suitable for very small pieces of firewood.
We are especially sorry to hear that the woodcutter, which you expected to be made of cast iron, broke on the very first blow. We understand how frustrating this is when you expected a sturdy and functional product.
We also understand that this experience has caused you to question the positive reviews and lose trust in Nabelo. Thank you for your honest feedback regarding the product's size, material, durability, and overall presentation. We regret that the product did not live up to your expectations.
Regards
Stay away!! Just NOT worth it!
I regretfully bought a small vacuum. It took 2 weeks to arrive after 4-5 mails repeatedly asking me to confirm my address. Irritating. Obviously drop shipped from a producer in China, it's a tiny inverted hairdryer, that has very little suction power. A rip off! Best advice? Stay away. It just not worth it.
9 October 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry to hear that your purchase was disappointing. We understand how frustrating it must have been to wait two weeks for your order while also receiving repeated requests to confirm your address.
We are equally sorry that the vacuum did not meet your expectations, particularly regarding its size and suction power. Receiving a product that you feel does not provide the performance or value you expected is understandably disappointing.
We also appreciate your comments regarding the shipping experience and product quality. Your feedback is valuable to us and helps highlight areas where the overall customer experience can be improved.
Thank you for your honest feedback, and we regret that this experience has left you dissatisfied with your purchase.
Regards
Return is practically impossible and that tells you something already about their products
Their return policy is a joke. To be able to return their awful products, I need to send them to an address in CHINA. Of course the shipping cost is on me. I checked the return process before I ordered (as I always do when ordering from a website I never used before), but I missed the address part and wow, they got me. I cannot believe that they are allowed to do business here in Europe.
1 August 2024
Unprompted review
Reply from Nabelo
Hello,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that the products you received did not meet your expectations and that the return process has caused you further frustration. We understand how disappointing it is to discover that a return needs to be sent to China at your own expense, especially when the shipping cost can be as much as the product itself.
We also understand your concern that the return destination was not clear enough when you reviewed the return policy before placing your order. We appreciate how important it is for customers to have clear and transparent information about return conditions before making a purchase.
Thank you for your honest feedback regarding the product quality and return process. We sincerely regret that this experience has left you feeling disappointed and dissatisfied with your purchase.
Regards.
I bough a megatruck kid toy for my son…
I bough a megatruck kid toy for my son about a month ago and I’ve never received it. I texted them 2 weeks after the buy and they reply saying that I’ll get information about delivery at any time. It’s been a month already. Very bad service and probably a scam company. I’d not recommend it to anyone! DONT BUT ANYTHING FROM THEM!!!! You will loose your money. 😡😡😡😡
16 November 2023
Unprompted review
Reply from Nabelo
Hello Rafael,
Thank you for taking the time to share your experience with us.
We are sincerely sorry that your MegaTruck toy has still not arrived after approximately a month. We understand how frustrating and disappointing this must be, especially as the item was purchased for your son.
We also regret that when you contacted us after two weeks, you were told that delivery information would be provided, but you are still waiting without a clear update. We understand how this lack of information and the extended delay can cause you to lose confidence in us.
Thank you for your honest feedback regarding the delivery and communication. We sincerely regret the frustration and disappointment this experience has caused.
Regards
Not unless you have 2 months to wait and can speak danish
i placed the order on 26/04 hoping to give as present on 07/05
days after i placed the order i recieved a shipping notification telling the expected delivery is between 3-11th. i hoped it will arrive on time but i had to buy another present when it didnt. i tried to cancel my order but they wrote it was only possible to cancel within24 hours, but i didnt even know the delivery dates will be that late within 24hours!
when it arrived on 10/05, it was too late for me, i asked them if i should keep it in the package shop so it will be returned they told me it will be distroyed if i do that. i dont know in what world this may happen??
and the worst part is i kept wroting them in english and they continue answering me in Danish, how rude is that!
26 April 2023
Unprompted review
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