Rave Coffee Reviews 306

TrustScore 4 out of 5

4.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high-quality coffee, often highlighting its freshness and rich flavor. People also value the fast delivery service, with orders arriving promptly and efficiently. The subscription service is another highlight, with consumers praising the variety of coffee and the ease of managing their subscriptions. Consumers also appreciate the excellent customer service, noting that the staff is helpful and quick to resolve any issues. The company's commitment to ethical sourcing and sustainable practices is also a plus for many reviewers. Overall, consumers feel that the company offers a superior coffee experience, making it a worthwhile investment for coffee lovers.

Based on these reviews

Rated 4 out of 5 stars

I've been ordering from Rave Coffee for a while now and they're a very dependable choice. The coffee is consistently good—always fresh, flavourful, and a massive step up from anything you'd get in the... See more

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Rated 4 out of 5 stars

I placed an order and on arrival discovered I received beans, not filter grounds (mistakes happen)! I was so impressed with how quickly Rave resolved their error. I messaged today via WhatsApp from th... See more

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Rated 4 out of 5 stars

I have been using Rave Coffee for the last 6 or 7 months now. I am on a decaf sucscripotion and their products are always consistently smooth, full of flavour and sent promptly. Love their vibe, lo... See more

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Rated 4 out of 5 stars

I know i know I always say it, but a measure of a company is how they deal with things when they go wrong. I have a monthly subscription with rave and last month the delivery did not arrive. R... See more

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Rated 5 out of 5 stars

What an amazing company! This is our second order ( will be placing another for my son’s birthday later). I ordered yesterday, was slightly worried I had ordered the correct grind. Within minutes I re... See more

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Rated 5 out of 5 stars

Great coffee. I have a subscription which gives a different whole bean every month. Nearly all of them (2 1/2 years ) have been excellent and I was particularly surprised at how great the Swiss Water... See more

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Rated 5 out of 5 stars

Absolutely fantastic coffee company! I'm on my second batch from Rave now and it's the best I've ever had at home. The flavours are incredible. Also the company itself seems really legit - their... See more

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Rated 5 out of 5 stars

I absolutely love the selection of coffees from Rave. I am currently working through them to find my favourite. On my second order I mistakenly ordered whole bean instead of grounds. I contacted the l... See more

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Rated 5 out of 5 stars

Really quick delivery! I ordered a coffee bean container and bag of coffee to sample. They were with me the following day - excellent! The vacuum container is really nice and plenty big for 1kg... See more

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Rated 5 out of 5 stars

I've been buying Rave coffee for 5 years. They've grown to offer an wide variety of single origin beans, so you can keep trying new coffees. The pricing is reasonable and delivery is fast. Royal Mail... See more

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Rated 5 out of 5 stars

I found this coffee in my local cafe and it was amazing. Very happy with my order and fantastic customer service.

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Rated 5 out of 5 stars

Absolutely stunning coffee. I wanted an espresso that imitated that fresh fruity barista taste and experience. Supermarket brands no matter how much I spent fell WAY short of the market. Rave's Chr... See more

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Rated 5 out of 5 stars

Placed an order with Rave mid-morning yesterday and amazed it arrived this morning. Super speedy delivery which is greatly appreciated as my caffeine withdrawal is reminiscent of a scene from Trai... See more

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Rated 5 out of 5 stars

I don’t usually leave lots of reviews but Rave deserve a 5 star rating Excellent coffee, excellent customer services, I purchased some of their coffee equipment and like the coffee it’s... See more

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Rated 5 out of 5 stars

I've had a subscription with Rave now for many months and prior to this I have ordered various coffees. The service is always good and the coffee exceptional. I am currently addicted to the S... See more

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Rated 5 out of 5 stars

After the purchase of our ninja cafe deluxe, my partner and I want to try a highly recommended brand - I'm extremely glad we did. We purchased 3x 250g of different flavors. We've tried 2 and they... See more

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Rated 5 out of 5 stars

I've been using Rave for a few years now. They've never missed a beat, great coffee, and they are always helpful if I need to contact customer service or change my subscription. Would recommend to... See more

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Rated 5 out of 5 stars

Excellent fresh coffee and a big fan of the Signature blend. Really impressed with the fast delivery - ordered at 3pm on a Friday and delivered at 1pm on Saturday. Very grateful as I had run out of be... See more

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Rated 3 out of 5 stars

There is no denying the Rave packaging is creatively impressive and a visually engaging experience. I'm in the throws of trying out the different coffee types available. So far, not too bad, but my re... See more

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Rated 5 out of 5 stars

I've been using Rave for a few years now. I have never had any delivery problems or problems with quality. I have tried lots of different beans and obviously like some more than others but I have nev... See more

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Rated 5 out of 5 stars

We decided to try going decaf, having tried previously over the years several times and didn't find even 1 drinkable coffee. OMG Rave decaf 11 is life changing! It tastes great. Like a proper full... See more

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Rated 3 out of 5 stars

Delivery and ease of ordering was ok. The coffee was both excellent and horrible. The Rwanda giro N had to be thrown away, it was the most foul tasting coffee ever. One of the others was borderlin... See more

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Rated 5 out of 5 stars

I consider myself a coffee snob as much as the next person…😜...but since treating myself to a high end bean to cup, I just haven’t been able to replicate the coffee shop flavour, despite having trie... See more

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Rated 5 out of 5 stars

Fantastic coffee beans, lovely and fresh! Italian Job is my fave. If you like dark and rich, that's the one! Great, honest company to order from! Always delivered on time, never have a problem. Hig... See more

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Rated 5 out of 5 stars

We love their coffee and deliveries of very recently roasted beans is quick. On the one occasion they had the order slightly wrong I phoned and they sent me a replacement bag straight away. I buy... See more

Rated 5 out of 5 stars

Ordered both the signature blend and the Italian job beans. Excellent communication, super fast delivery of beans and both packs clearly have the roasted date on them, so I can be sure to use them... See more

Rated 5 out of 5 stars

I found Rave at the beginning of the year and I have been absolutely loving it! There are so many different coffees to choose from (fudge blend in a flat white is a go to for me) and everything I’ve t... See more

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Rated 5 out of 5 stars

The only coffee company we will ever use. We have all done it, order from all the different coffee companies for that first order discount or welcome offer. Well I did the same for Rave but unlike th... See more

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Rated 5 out of 5 stars

I highly recommend Rave coffee. Excellent and high-quality coffee... anyone who understands even a little bit knows that coffee from supermarkets is not worth investing in at all. I am even more glad... See more

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Rated 5 out of 5 stars

Having being let down by another supplier, I ordered a 1kg bag of the Number 5 Fudge Blend at about 10pm on Friday. Dispatched Saturday, Arrived Sunday! Beautiful coffee. Thank you and Royal Mail.... See more

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Rated 5 out of 5 stars

To cut to the chase, the coffee tastes fabulous. I’m always a touch cynical about websites designed with an air of desperately busy optimism and luridly colourful positivity and the Rave one... See more

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Rated 5 out of 5 stars

Superb coffee and their subscription service is a bonus. Found these guys on a BBC report about local UK businesses coping with the pandemic and thought I'd give them a try. I really enjoy looking... See more

Rated 5 out of 5 stars

I experienced an issue with my order, and Jess at Rave Coffee resolved it immediately. Their customer service is very responsive and willing to help with any issues. I will purchase again as I re... See more

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Rated 5 out of 5 stars

Honestly one of the best coffee brands in the UK. Been using them on and off for a while and find that they have some of best and freshest coffee. Most coffee I've received is only roasted a... See more

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Rated 5 out of 5 stars

I love Rave Coffee - finding this company is definitely one of the good things to come out of lockdown for me :). Their coffees are really tasty and they usually arrive just a few days after I order t... See more

Rated 5 out of 5 stars

We have ordered several times from Rave Coffee and always were very happy with coffee they are selling! Last time we received different coffee than we ordered. Fiona from customer service was were hel... See more

Rated 5 out of 5 stars

I bought a monthly subscription for two family members recently and they’ve both been blown away. Not only is there info on the coffee origin and how it’s been processed, but more impressive is the... See more

Rated 5 out of 5 stars

I am really pleased I found Rave Coffee! Their customer service is fantastic and just as importantly their coffee is delicious! So far I have tried 3 of their blends and honestly am struggling to choo... See more

Rated 5 out of 5 stars

The delivery experience from rave was exceptional. Coffee arrived 2 days after ordering in eco friendly bags of beans roasted the previous day. Each variety tastes different but lovely. This truly... See more

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Rated 5 out of 5 stars

I can’t praise Rave coffee enough. I ordered on the 30th April and it was delivered the very next day. The coffee they produce is absolutely unbeatable. I’ve tried coffee from all outlets and nothing... See more

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Rated 5 out of 5 stars

My order unfortunately got lost in the post. I emailed Rave and they sent my order out again straight away and it arrived the day after! Brilliant customer service. The coffee itself is amazing. I hav... See more

Rated 5 out of 5 stars

Extremely nice coffee! This is my go to coffee place online! I bought 4 bags and each bag is bursting with flavour - no bitterness whatsoever :) Good little find whilst browsing !

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Rated 5 out of 5 stars

My fiancé he been drinking a litre of their coffee almost everyday for months now .. safe to say he’s addicted. I must say I also made mistakes on an order and a lovely customer service advisor nam... See more

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Rated 5 out of 5 stars

I've been subscribed to Rave Coffee (whole beans) for more than a year now and am happy with their coffee and it's nearly always despatched super-fast. Would recommend.

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Rated 5 out of 5 stars

Wow! Just got my big bag of Strong AF Rave coffee and…just wow. Not only is it smooth and delicious, it provides a great coffee experience. You can feel the natural freshness they rightfully boa... See more

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Rated 5 out of 5 stars

What a great place Cirencester is made even better by Rave Coffee, love their beans and did read some reviews the cafe staff were not the friendliest well my experience was different to those few peo... See more

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Rated 5 out of 5 stars

Perfect coffee every time. Have been ordering from Rave for over 2 years now and they never disappoint. Subscription is easy to amend or cancel.

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Rated 5 out of 5 stars

I needed to find a new source for my Green coffee beans, which I roast at home, about 18 months ago. All of the coffee we consume at home is roasted green beans and it’s really a little chore tha... See more

Rated 5 out of 5 stars

Small glitch in my order, amended correctly in no time. Mistakes happen and it was acknowledged and out right. A rare thing these days. Ps the coffee is fantastic.

Company replied

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Company details

  1. Coffee Roasters
  2. Coffee shop
  3. Coffee wholesaler

Written by the company

FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.


Contact info

4.2

Great

TrustScore 4 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

What an amazing company

What an amazing company! This is our second order ( will be placing another for my son’s birthday later). I ordered yesterday, was slightly worried I had ordered the correct grind. Within minutes I received a reply. My order came today! The coffee is delicious. I will be ordering my second subscription later. Thanks so much!

24 October 2025
Unprompted review
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Reply from Rave Coffee

Thank you so much for the great feedback! We're so happy to hear the delivery was speedy and you're loving the coffee😀 We hope your son does too🤞💛

Rated 5 out of 5 stars

Best beans!

I found this coffee in my local cafe and it was amazing. Very happy with my order and fantastic customer service.

23 October 2025
Unprompted review
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Reply from Rave Coffee

Thanks a latte for the great review!☕ We're so happy to hear you're enjoying the coffee as well as our Customer Service✨💛

Rated 5 out of 5 stars

Great coffee, excellent customer service and easy to pause subscription

Great coffee. I have a subscription which gives a different whole bean every month. Nearly all of them (2 1/2 years ) have been excellent and I was particularly surprised at how great the Swiss Water Decaff blend was ( I order this as an extra from time to time. I normally hate subscriptions where you accidentally end up with a lifetime supply of toilet roll or two huge bags of dog food for a small jack russell. But Rave email every month and say ‘Ready to Roast’ Just a reply to the email can pause or delay the subscription or add more. Response time about 20 minutes . Super easy. The coffee itself is delicious. I use a hand grinder when I’m feeling fancy ( or want a decaff) and a normal electric grinder otherwise. Coffee grinds really well and evenly. I occasionally try other beans but haven’t found anything I like better.

6 October 2025
Unprompted review
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Reply from Rave Coffee

Thanks so much for taking the time to share this amazing review! We’re so happy you’ve been enjoying your subscription (and that the Swiss Water Decaf surprised you in the best way!). It’s great to hear our flexible setup works well for you too. Happy brewing and here’s to many more delicious cups ahead!☕💛

Rated 5 out of 5 stars

Fantastic Customer Service

I absolutely love the selection of coffees from Rave. I am currently working through them to find my favourite. On my second order I mistakenly ordered whole bean instead of grounds. I contacted the lovely Millie who not only handled the return but also sent out what I should have ordered in the first place at no extra cost. All coffees are delivered next day as well. Not often you come across such a customer focused business nowadays. Thanks again to Rave and Millie!!

18 September 2025
Unprompted review
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Reply from Rave Coffee

Thank you so much for your kind words!✨💛 We're so happy to hear you're enjoying exploring our coffees, and we’re glad Millie could help get everything sorted for you. We really appreciate your support and look forward to sending you more coffee to enjoy!☕

Rated 5 out of 5 stars

Fantastic

Really quick delivery! I ordered a coffee bean container and bag of coffee to sample. They were with me the following day - excellent!

The vacuum container is really nice and plenty big for 1kg of beans.

Now, the coffee....you can definitely taste the difference between it and a cheaper bean. They are a bit more expensive, but if you appreciate good coffee, why not spend a little more?

16 September 2025
Unprompted review
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Reply from Rave Coffee

Thank you for your lovely review! We're so glad your order arrived quickly and that you’re enjoying the container and, of course, the coffee☕ Happy Brewing😀💛

Rated 5 out of 5 stars

I've been using Rave for a few years…

I've been using Rave for a few years now. They've never missed a beat, great coffee, and they are always helpful if I need to contact customer service or change my subscription.

Would recommend to anyone

11 September 2025
Unprompted review
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Reply from Rave Coffee

We really appreciate your continued support! It’s so good to hear you’ve had a great experience with both our coffee and customer service💛

Rated 2 out of 5 stars

They care more about marketing than coffee

Was excited to taste my first batch of decaff. Liked it and bought a second. Which tasted different. On questioning, the company's reply was full of fluff about "temperature settings" and "roasting targets met". Two emails later, they finally admitted the beans had changed. Won't be using again if they can't be honest first time round.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic coffee company!

Absolutely fantastic coffee company!
I'm on my second batch from Rave now and it's the best I've ever had at home. The flavours are incredible. Also the company itself seems really legit - their ethical credentuials are off the charts - beyond Fairtrade, Rainforest Alliance, 1% for the planet, etc. They just seem to be doing everything they can to improve things for everyone.

I've also heard that their customer service is excellent - though I haven't had cause to use it yet.

I won't be getting coffee anywhere else now - it's Rave 100%.

3 September 2025
Unprompted review
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Reply from Rave Coffee

Thank you for the amazing review, this means so much💛We’re so glad you’re enjoying your Rave coffee and the values behind it. Here’s to many more brews together 🙌

Rated 5 out of 5 stars

Great coffee and speedy delivery

Excellent fresh coffee and a big fan of the Signature blend. Really impressed with the fast delivery - ordered at 3pm on a Friday and delivered at 1pm on Saturday. Very grateful as I had run out of beans! Have ordered multiple times and will be ordering again.

30 August 2025
Unprompted review
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Reply from Rave Coffee

Thank you so much for your kind words!😀 We’re so happy you're enjoying our Signature blend and speedy delivery. We really appreciate your continued support and look forward to your next order!💛

Rated 4 out of 5 stars

A Really Solid Choice for Your Daily Brew

I've been ordering from Rave Coffee for a while now and they're a very dependable choice. The coffee is consistently good—always fresh, flavourful, and a massive step up from anything you'd get in the supermarket. The website is easy to use and delivery is always on time. While it might not have that super rare "wow" factor that blows you away, it's a fantastic, high-quality coffee that I'd happily recommend to anyone.

21 August 2025
Unprompted review
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Reply from Rave Coffee

Thank you for your kind words and continued support! We’re so pleased you enjoy the freshness, flavour, and reliability of our coffee. Here’s to many more brews that keep you happily caffeinated! ☕

Rated 5 out of 5 stars

Excellent coffee beans! Great Company

Fantastic coffee beans, lovely and fresh! Italian Job is my fave. If you like dark and rich, that's the one!
Great, honest company to order from! Always delivered on time, never have a problem.
Highly recommended!

20 August 2025
Unprompted review
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Reply from Rave Coffee

Thanks a latte for the kind words! We’re so happy to hear you're enjoying the Italian Job Blend, dark, rich, and always on time (just like a good espresso)☕✨

Rated 5 out of 5 stars

Well worth a try

To cut to the chase, the coffee tastes fabulous.

I’m always a touch cynical about websites designed with an air of desperately busy optimism and luridly colourful positivity and the Rave one qualifies with bells on.
I signed up though because the offer seemed good. I was happy with the delivery and packaging, noting the colourful cardboard reminders of how cool and groovy everyone at Rave is and what a thoroughly good egg I was for buying from them. I parked the bags away until my current beans ran out.
The first one opened, a bag of El Salvador San Carlos, in it’s shouty yellow and white bag, has a label attached with details of the origins of its contents for you to bore the arse off anyone who is foolish enough to say how nice the coffee tastes.
Grinding the beans on a Kingrinder K6, the aroma was gorgeous. I use a Gritty blenders portafilter with a puck filter in a Sage Bambino Plus.
The result was a bold, distinctive flavour with the lovely aromas striking through. I don’t really understand tasting notes so won’t start yapping anway about them.
To sum up. If, like me, you’re on a journey to discover great coffee, I can recommend giving Rave a try.
Just put on sunglasses before opening the box.

19 August 2025
Unprompted review
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Reply from Rave Coffee

Thanks for the fantastic review! We’re so happy you’re enjoying the coffee and are glad to be along for the ride on your coffee journey.

Stay caffeinated (and possibly dazzled)

Rated 5 out of 5 stars

Mega fast delivery! Great coffee ☕️

Placed an order with Rave mid-morning yesterday and amazed it arrived this morning. Super speedy delivery which is greatly appreciated as my caffeine withdrawal is reminiscent of a scene from Trainspotting - I NEED JUST ONE MORE HIT!!!!! 🥶

While I flutter around trying all-sorts of coffee, the coffee at Rave is always very good hence returning. I nearly always favour a single origin over a blend so Rave’s variety is top class. This time I’ve ordered some Mexico Terruno Nayarita, Indonesian Wahana Estate and some China Dongka. Should keep me reaching for the lasers for a month or two 😵‍💫

Hopefully we’ll see the Mexican “Day of the Dead” coffee at Halloween again and I may have to order at least 2kg…..(yes, it was that good ).

15 August 2025
Unprompted review
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Reply from Rave Coffee

Thanks so much for the fantastic review! We’re thrilled your order arrived so quickly and that you’re enjoying exploring our range. Delighted to have you back with us, and we’ll definitely pass on your love for the seasonal coffees too☕💛

Rated 5 out of 5 stars

Small glitch in my order(Resolution & Perfection)

Small glitch in my order, amended correctly in no time. Mistakes happen and it was acknowledged and out right. A rare thing these days.
Ps the coffee is fantastic.

15 July 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Thanks for the great feedback! We're so happy to hear we could resolve your issue with no hassle and at ease for you😀 So glad to hear you're enjoying the coffee too. Happy Brewing🤩☕

Rated 5 out of 5 stars

Great fresh quality coffee beans

Honestly one of the best coffee brands in the UK.

Been using them on and off for a while and find that they have some of best and freshest coffee. Most coffee I've received is only roasted a couple of days before delivery which is amazing.

Love the amount of choice they have on the website.

Delivery is quick and packaged well.

Feel that they offer great value. It is not the cheapest coffee you'll find, but you certainly get quality for what you pay

17 June 2025
Unprompted review
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Reply from Rave Coffee

Thank you so much for the amazing review! We're so happy to hear you’re enjoying the freshness, variety, and quality of our coffee. Your support means a lot💛 Happy Brewing☕

Rated 3 out of 5 stars

Rave syrups are fake flavourings.

There is no denying the Rave packaging is creatively impressive and a visually engaging experience. I'm in the throws of trying out the different coffee types available. So far, not too bad, but my real surprise was the Rave hazelnut syrup which is simply a yucky flavouring. My question therefore has got to be. Why on earth do they think it is acceptable to offer this substandard rubbish alongside reputedly quality coffee products?!

1 July 2025
Unprompted review
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Reply from Rave Coffee

Thanks for your honest feedback — we’re glad to hear you’re enjoying the packaging and exploring the coffee range💛 Sorry to hear the hazelnut syrup didn’t hit the mark for you. If you drop us an email to info@ravecoffee.co.uk we'd be happy to recommend something else that might be more to your taste😀

Rated 1 out of 5 stars

Rave beans damage coffee grinders !

Rave beans damage coffee grinders !
Two of my Sage machines has been badly damaged after i use batch of their beans. Beans were so hard, they damaged gears on both built in grinders. Never seen anything like this before. Have been using so many varietes of coffee beans both freshly roasted and supermarket brands for years and grinders never struggled even on finest settings.
Please be aware when using their beans, you may ruin your machines
Customer service don't believe my story and not helpful at all even when i sent them video of faulty, noisy grinder.
Buy beans elsewhere, there are much better and safer for your machines options out there

29 June 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Hi Pawel,

Thank you for your feedback. I'm genuinely sorry that we're not able to help further and wanted to clarify the steps we took to help:

We genuinely tried to resolve the issue and responded promptly to your concerns.

A video guide was sent to show how to fully disassemble the grinder to check for blockages or foreign objects, which can occasionally occur as coffee is a natural product.

You confirmed that you followed the video and did not find any blockages or foreign materials inside the grinder or the beans.

We also explained that properly roasted coffee beans alone cannot damage the internal gears or motor unless foreign objects or unroasted (green) beans are present.

We were unable to locate an order number to confirm the purchase, but you advised the beans were roasted in 2024.

Despite this, we offered a replacement of the beans as a goodwill gesture.

Unfortunately, you declined this offer and indicated you were not satisfied with our resolution.

We did confirm we are happy to revisit this if new information comes to light, and we recommended reaching out directly to your machine’s manufacturer for further technical support.

We always aim to support our customers and are happy to help further if needed.

Best regards,
Sarah
Head of Customer Services

Rated 5 out of 5 stars

Good choice of coffee, fast delivery

I've been buying Rave coffee for 5 years. They've grown to offer an wide variety of single origin beans, so you can keep trying new coffees. The pricing is reasonable and delivery is fast. Royal Mail lost my recent order (empty box arrived!) and Rave fixed it for me immediately. Very impressive customer service - thank you Rave team.

26 June 2025
Unprompted review
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Reply from Rave Coffee

Thank you so much for your feedback and continued support over the past 5 years!✨ We're so happy to hear you’re enjoying our range of single origin coffees💛. Sorry again for the Royal Mail issue, but we're glad we could make it right quickly. We really appreciate your kind words!💛☕

Rated 5 out of 5 stars

Great coffee

I've had a subscription with Rave now for many months and prior to this I have ordered various coffees.

The service is always good and the coffee exceptional. I am currently addicted to the Strong AF Blend.

The one time things went wrong, they sent ground coffee rather than beans, a replacement was sent immediately with no additional costs.

Highly recommended.

24 June 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Thank you so much for your kind words and continued support!✨ We're thrilled you're loving the Strong AF Blend and really appreciate your recommendation. Happy Brewing☕💛

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