Overall, it was a good and reliable service. The only issue was in Tulum, where we experienced network connectivity problems in both the Hotel Zone and the town center, so we couldn't use the interne... See more
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Roafly eSIM: Instantly access the best local rates worldwide. Say goodbye to high roaming fees and SIM card hassles! Enjoy seamless connectivity on your travels.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- hello@roafly.com
- roafly.com
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Replied to 41% of negative reviews
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We used in Japan it was perfect
We used in Japan it was perfect, connection was surprisingly always 👍!!!
I did A LOT of research before…
I did A LOT of research before selecting Roafly for my very remote location in CR.
The reviews were great, and it was the ONLY Esim I could get 'in advance' that would work here! Otherwise I had to find a store here and purchase AFTER.
Im not great with tech, I manage, but Esim, and roaming, etc totally confuse me. Too much blah blah blah.
Roafly was easy to install, then to activate. But for some reason, I couldn't get it working. I did the troubleshooting via their very detailed instructions on the site, for both IPhone and Andriod, but still no luck, so I used chat.
Poor Emma, Im so sorry I couldn't figure it out, BUT with your endless patience and reassurance, you fixed it!
I am really impressed and im not easily impressed. Im also a Google Local Guide, was in NY hospitality for 33 years, and am a creator on TikTok. I will definitely recommend Roafly in all those areas mentioned, & use when I return here or travel!!!✌️
Very Happy with Roafly
We have used Roafly since around March of this year due to traveling in Costa Rica. I am very happy with their service especially how fast they respond to me on what’s app. There data packages are very affordable and I highly recommend them!! 😊 Thank you for such fast and responsive customer service everytime 🙏
Great customer service
Great customer service! super responsive and helpful!
Great!
Great!
It was really easy to use and to charge again. The wifi worked everywhere in Lima, Cusco and the sacred valley (some places it was hard, but it's normal with every wifi providers !). I recommand ! :)
Fabulous eSim
I was never without Internet while in Istanbul. I even had it during my stay on Marmara island and I could see that locals were having problems with it. Thank you Roafly. My first esim and great experience!
I can recommend this company for 100%.
I can recommend this company for 100%.
They really made my experience great. Something was wrong with my mobile phone and after my arrival to target destination (Turkey), my internet connection did not work.
I contacted Roafly support via Whatsupp, and i got great service and support from them. Even they communicated in my native language (Czech). To solve the problem, we tried to change all setting in my phone - unfortunatelly without success. Finnaly, we made it! They finally provide me a new eSim for free by themselves, describe step-by-step each steps and voilá - Everything worked perfectly - 10/10 :) Just great experience with that company.
I have to constantly gave phone to fly mode and back…
I have to constantly gave phone to flying mode and back to made the data work, otherwise its showing i have signal but its not working anyway... when its not faling out its working ok.
Internet on the entire divided island of Cyprus
Seemless access to the internet on both North and South Cyprus. Uninterrupted internet throughout the island and at an exceptionally good rate. Highly, highly recommended the Roafly eSim. Can't go wrong.
I was often without internet
I was often without internet even when I had a signal. It always helped to either restart the phone or turn airplane mode on and off again. Then the internet worked, but not for long. I have an iPhone, my girlfriend a Samsung. We both had the same paid service and had the same problem.
Very quick response and provided steps…
Very quick response and provided steps to resolve issue. Thank you so much!
Great customer service
Good helpdesk service
Disappointment
The cards, despite that it said that this set up, didn't work properly for 3 days and this is very critical when you come to the other country and you have no internet connection - it is very disappointing. It takes several hours to answer for support. Although this is working in the end but I was under a lot of stress.
Reply from Roafly
Six gig in one day gone
Six gig in one day gone using Google maps for 2 hours ans only data no call package available do not recommend
Reply from Roafly
First time in Japan
The connection was excellent in all major centres we travelled to and stayed in Japan.
I really like how you can track your usage, no issues with connectivity, would definitely recommend and purchase next time in Japan!
It works very well
Effective and Reliable
Effective, easy to install, reliable and inexpensive. My friends and I each purchased travel eSIMs from different providers. I was the only one with consistent service in the rural and higher elevation areas of Costa Rica. I highly recommend Roafly!
Amazing
Amazing! I had some problems with installing and contacted them via WhatsApp. Within minutes they replied, and within 15 minutes the problem was solved. I am using in Dominican Republic and connection seem stable and fast. Recommended!
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