I was told to contact your service to get a new referral dated the same day so I would be eligible for my Medicare rebate. I had not received a reminder to do so beforehand. I filled in my details, se... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tele appointment lasted 57seconds. Referral had absolutely no detail - Also the email prompt asked you to log in, wait until your zoom meeting and then the phone rung with the doctor on the other end... See more
Company replied
Dr was warm & friendly. Introduced himself. Asked relevant questions. Offered advice and clear instructions with medication prescribed. I followed up with my GP who agreed with his prescription and ad... See more
Company replied
Fast, easy. The doctor was awesome, understanding my predicament and reassured me all was OK which it was. 30 min wait could be managed to let me know how long I had to wait. It's concerning when y... See more
Company replied
Company details
- Home Care Service
- also in
- Pharmacy
Written by the company
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contact info
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4.5
Excellent
14k reviews
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Great service
The process is straight forward and convenient. I saved time and money using this service and the consulting doctor was prompt and efficient.
2 November 2026
Reply from qoctor
Hi Greg,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Service was fast and was able to get my…
Service was fast and was able to get my perscription that very day
25 October 2026
Reply from qoctor
Hi Egypt,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Very convenient if your to sick to go…
Very convenient if your to sick to go to a clinic.
25 October 2026
Reply from qoctor
Hi Demi,
Thank you for taking the time to share your feedback!
We're glad to hear you find our service convenient, especially when you're feeling too unwell to visit a clinic. We appreciate your support and are happy we could make accessing medical care a little easier for you.
Thank you for choosing Qoctor!
Kind regards,
Qoctor Support Team
Awesome service with great GP
Great, professional advice. Better than my usual doctor! I booked the standard appointment and got an appointment window within about 4 hours of booking. Doctor was early and was easy to use video to talk through what was going on. I got a script by text and med cert by email immediately. Would definitely use again.
1 November 2026
Reply from qoctor
Hi Nicole,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Hi Tania,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Great Service and Easy Process ⭐⭐⭐⭐⭐
Really happy with my experience using Qoctor. The whole process was straightforward, easy to follow and convenient. Everything was handled professionally, and I appreciated how simple and stress-free the service was. Would definitely recommend Qoctor to anyone looking for a convenient online medical service.
25 October 2026
Reply from qoctor
Hi Jamie,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Awesome doctor
31 October 2026
Reply from qoctor
Hi Marie,
Thank you for your lovely feedback!
We're delighted to hear that you had a great experience with our doctor. Your kind words mean a lot to our team, and we'll be sure to pass them on.
We appreciate you choosing Qoctor!
Kind regards,
Qoctor Support Team
Reply from qoctor
Hi Tim,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Hi Lynne,
Thank you so much for sharing your experience!
We're delighted to hear that you found the process quick and easy, and that our doctor was able to reach you earlier than expected. It's always lovely to know that our service fitted in so conveniently with your day.
We truly appreciate you choosing Qoctor and taking the time to share your feedback. We hope to make your next experience just as smooth and hassle-free!
Kind regards,
The Qoctor Team
I was waiting over half an hour with…
I was waiting over half an hour with the link open, for the doctor to call
22 October 2026
Reply from qoctor
Hi Lewis,
Thank you for taking the time to share your feedback with us.
We're sorry to hear that you were concerned about the wait for your doctor's call, and we appreciate your patience.
After reviewing your order, we can confirm that you were booked into the 11 AM–12 PM AEDT consultation slot. Please note that our doctors generally make their calls within the one-hour appointment window selected at the time of booking.
We can also see that the doctor successfully completed your order at 11:31 AM AEDT, which was within your scheduled consultation timeframe.
We understand that waiting for a call can be frustrating, and we appreciate your understanding.
If you have any further questions or concerns, please don't hesitate to contact us via email at info@qoctor.com.au or through our live chat. Our team will be more than happy to assist you.
Kind regards,
Qoctor Support Team
Reply from qoctor
Hi Anuj,
Thank you for taking the time to share your feedback!
We're delighted to hear that you found our service helpful, prompt and professional, and that our online system was easy to use. We aim to make accessing healthcare as simple and convenient as possible, so it's wonderful to know we delivered that experience.
We truly appreciate your support and thank you for choosing Qoctor!
Kind regards,
Qoctor Support Team
Reply from qoctor
Hi Scott,
Thank you for your lovely feedback!
We're so pleased to hear you had a great experience with Qoctor. Your support means a lot to our team, and we're glad we could make the process easy and convenient for you.
We truly appreciate you choosing Qoctor!
Kind regards,
Qoctor Support Team
I highly highly recommend this…
I highly highly recommend this wonderful caring compassionate professional service of Doctors please support his amazing company
30 October 2026
Reply from qoctor
Hi Therese,
Thank you so much for taking the time to share such wonderful feedback!
We're truly grateful for your kind words and recommendation. It means a great deal to know that you've experienced the care, compassion and professionalism our team strives to provide.
Your support and encouragement inspire us to continue making healthcare more accessible, convenient and supportive for everyone.
Thank you again for your trust in Qoctor. We genuinely appreciate your support!
Kind regards,
Qoctor Support Team
Reply from qoctor
Hi Haralambos,
Thank you for your lovely feedback!
We're glad to hear you appreciated our prompt response. We know how valuable your time is, and we're always striving to make accessing healthcare as quick, convenient and hassle-free as possible.
Thanks for choosing Qoctor. We truly appreciate your support!
Kind regards,
Qoctor Support Team
Reply from qoctor
Hi Luriley,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
The Doctor listened and provided the…
The Doctor listened and provided the service I requested.
26 October 2026
Reply from qoctor
Hi Maria,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Can always rely on Qoctor
Can always rely on Qoctor. Can never get in to my Doctor when I need to but a quick request on Qoctor and my needs are taken care of. You can also request a quicker appointment time and it’s good value. Recommend highly!
13 October 2026
Reply from qoctor
Hi Katrina,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
No pensioner discount.
I have used qoctor many times, and the response time and service has been very good.
My only issue, this time, is that I am now a pensioner and $49.99 for issuing a prescription repeat, because I unexpected got caught short, is an expensive chunk of my pension budget.
27 October 2026
Reply from qoctor
Dear Natalie,
Thank you for being a returning customer and for sharing your honest feedback with us. We’re glad to hear that you’ve had consistently quick and reliable service with Qoctor.
We completely understand that managing health expenses on a pension budget can be challenging, and we appreciate your input regarding pricing and discounts. While we aim to keep our telehealth consultation fees as standard and accessible as possible for all patients, feedback like yours is incredibly valuable as we review our pricing options in the future.
Thank you again for taking the time to share your experience with us.
Warm regards,
The Qoctor Team
I was told to contact your service to…
I was told to contact your service to get a new referral dated the same day so I would be eligible for my Medicare rebate. I had not received a reminder to do so beforehand. I filled in my details, sent it off and then received a Tele call later that afternoon which meant I then received my referral. I sent it to the specialists admin team and they sorted the application to Medicare. Thank you. A great service.
15 October 2026
Reply from qoctor
Hi Helen,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Good service no hesitation in getting…
Good service no hesitation in getting my script with repeats fantastic
7 September 2026
Reply from qoctor
Hi Kim,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
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