Living in regional Victoria its impossible to get a doctor within 3 weeks so I turned to abby health. It was simple to set up an account, answered some questions about my visit to a bot, then made... See more
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Review summary
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Reviews shaping this summary
Easy to book an appointment.exceptional service.give full attention to the issue and plan the best treatment possible.Doctors are easy to talk to and they explain very nicely and clearly.Highly recomm... See more
Professional doctors, so much easier than going in to a clinic and it’s completely bulk billed. Abby Health is amazing, on time, convenient, video call to make it more visual like you are talking face... See more
Excellent easy to talk to. Thank God the doctor i saw got me the right medication im now on the mend ,thank you doctor tait an thanks abby for making it all happened would recommend them an their do... See more
Company details
- Medical centre
- General Practitioner
- Medical certificate service
- Medical Group
- Mental Health Services
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I had a great experience at Abby…
I had a great experience at Abby Health. The staff were friendly, professional, and caring. The appointment process was smooth, and I felt listened to throughout my visit. I appreciate that they offer bulk billing and would happily recommend them to others.
13 July 2026
Very good and friendly service
Very good and friendly service
Feedback would like to give is to maintain timeliness; received phone call 1 hour after the scheduled time ;
Fa t it is bulk billing- love it
13 July 2026
Easy to book
Easy to book, the GP I spoke with was warm and receptive to my health needs. Being able to get a consult on short notice was a great help
13 July 2026
Easy booking process and excellent…
Easy booking process and excellent customer service. Thanks
16 January 2026
Love it and really can’t complain
Love it and really can’t complain. Out of all the health systems out there, this one takes the stress away. 100 % recommend using.
12 July 2026
Very efficient
Very efficient, easy and access to a professional all from the comfort of your own home
13 July 2026
Abby Health provides excellent service…
Abby Health provides excellent service at a time when our medical system has become stretched to the limit with regional locations unable to provide medical appointments for those with problems that need a doctor's advice. I have utilised Abby Health on many occasions and enjoyed excellent service, medical advice and very quick medical prescriptions. "Highly recommended', just a phone call away.
9 July 2026
Thorough consultation
A very thorough consultation. I have used Abby Health a few times and always find the doctors professional and I never feel rushed.
12 July 2026
Fast and reliable
12 July 2026
Excellent in every way
Excellent in every way. Prompt. Good doctors. Bulk billed so brilliant.
11 July 2026
Wasted my time
I went through the booking process twice and both times the appointment was cancelled with out notice or reason.
18 July 2026
Unprompted review
Great Service - and bulk billed to boot
Telehealth call came right on time booked. Health professional asked searching questions to establish my script renewal was correct for my condition and necessary. Prescription came through by email without a hitch. And all bulk billed - Great service!
11 July 2026
Delayed
Delayed. No support and no respond providee by the support team. Better off going anywhere else. The doctor was lovely though
18 July 2026
Unprompted review
Easy to use and good service
11 July 2026
Very easy app to use
Very easy app to use. The booking process is very easy to understand. The doctors and clinicians nurses I have spoken to have been very understanding and easy to talk too. I would definitely recommend this service.
10 July 2026
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