Dishonest and unethical company. Please avoid at all costs! I purchased a few board games during covid in 2020 after a google shopping search. What i did not know (as it is hidden around word 1400... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The truth is that everybody should read the reviews before buying anything from Pluuz.de. They charge you 14€ monthly for the subscription. They don't care about their users' experience, they only wan... See more
Company replied
Good Price, fast and cheap delivery
Company replied
This company definitely buy reviews, pay people to give them good reviews or whatever to make them have anything more than 1 star. No way they could get more than a star. They could get zero if it w... See more
Company replied
Company details
Written by the company
Pluuz.de ist ein Vorteilsclub, der Mitgliedern große Rabatte auf bekannte Markenprodukte wie Haushaltswaren, Windeln, Kosmetika, Parfums, Uhren usw. gewährt. Wenn Sie Mitglied unseres Clubs sind, können Sie mehr als 120.000 Produkte zum Einkaufspreis kaufen. Die Mitgliedschaft bei Pluuz.de beträgt 14 Euro pro Monat.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The goods arrived quickly
The goods arrived quickly. Clear e-shop. I'm fine with it.
Good,Reliable,product prices with…
Good,Reliable,product prices with quality is quite affordable.Overall experience was good.The bigger disadvantige is after first order membership ia automatic activate and 14Euro membership fee deducted from the account.I come to know this when i received account statement.On above facts i will give one star instead of four stars.
Careful
Careful, you automatically sign a contract with monthly fees when you order something!!
Quality product for a reasonable price
Quality product for a reasonable price, long delivery duration.
Please reply back to my query
Please reply back to my query, i don’t want to get the membership. Can I cancel the membership and cancel my order as well.
Big rip off and scam
I got charged for membership out of sudden. I wasn't informed about it when i bought the product. Right now, they say my product was also on promotion. It is big scam and rip off. I didn't confirm anything to become membership. Totally disappointing website. I am not gonna use again and i am gonna return the product.
Thank you for your great prices
Thank you for your great prices, and great notifications and prompt service.
Extra payment was attempted
10 days after purchase I was alerted by my bank of suspicious activity and an attempt payment of 14€ from pluuz. With any purchase they sign you up to some membership.
Not transparent enough
They're not a shop. It's a club with a subscription.
But in my opinion it's not said clear enough and can lead to a confusion.
This is a scam!
This is a scam! This website added a recurring membership fee into your purchase without being clear about it, or sending any notification of such. This will allow them to charge you 14 euros per month for this useless membership. Do not buy from here.
Sorry but this 14euros membership is a…
Sorry but this 14euros membership is a rip off!!
Everything good
Terrible
Terrible! They will steal your money and customer service won't help you with any issue.
I order something for my hair which never arrived! I reached out to Pluuz and DHL. DHL said the sender should open an investigation and Pluuz ignored my concerned and said it has arrived. Which it did NOT, and i have not signed for any package confirming it! They just IGNORED that i did not receive what i have paid for ! UMBELIEVABLE.
Secondly, they have a membership that charges you 14€/month automatically from your first order with them. They don't tell you about it and don't even explain anywhere what's this membership is from. You just realise when in your cc they are debiting money every single month. In conclusion, i have paid for a product tat i have never received and i have been paying for 2months a membership that i havent signed for. If you call them or send an email they do not help you at all. So my advise is to order from reliable places and i will not order from PLuuz AGAIN!
It wasn't clear that I should pay for…
It wasn't clear that I should pay for membership. And they automatically charged from me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.