Used it once to get the info on my new car. Accidentally didn’t see the 7 day trial before being charged the monthly amount. Contacted their customer services via email to cancel as I don’t need the s... See more
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See what reviewers are saying
I had an issue with my payment because my bank repeatedly declined the transaction for security reasons, even though I wanted to pay. The customer support team responded quickly, professional... See more
I inadvertently signed up to a subscription, which was very unclear on the site. The one off report report I thought I was purchasing didn't tell me too much either! I contacted the company four da... See more
Company replied
Make sure you read everything carefully before making any purchase. I agreed to one time report for 2,90€. I ended up having subscription without My knowledge. I didnt even create an account with them... See more
Company replied
Company details
Written by the company
CarJudge is your trusted partner for buying used vehicles. Thanks to our VIN and license plate verification technology, we provide instant and comprehensive history reports. Detect mileage fraud, past accidents, theft status, and hidden defects in just one click. Buy your next car with complete peace of mind with CarJudge.
Contact info
Switzerland
- contact@carjudge.com
- carjudge.com
3.5
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and helpful.
23 July 2026
Laure was very helpful and replied…
Laure was very helpful and replied quickly. She solved my issue very quickly and was lovely
22 July 2026
Unprompted review
Thank you for your help in adequately…
Thank you for your help in adequately solving my problem. The operator Laure was very helpful.
22 July 2026
Unprompted review
Quick and easy to use
Quick and easy to use
Aldo slot cheaper than most for this type of report I'll definitely be using car judge from now on😁
Thank you for providing an excellent service
21 July 2026
I didn't cancel my subscription before…
I didn't cancel my subscription before the free trial as I forgot!
I was given a full refund within an hour and was very happy with the service from jenny 😀 thank u for your help and politeness
21 July 2026
Unprompted review
Excellent customer support and a fair solution
I had an issue with my payment because my bank repeatedly declined the transaction for security reasons, even though I wanted to pay.
The customer support team responded quickly, professionally, and with great understanding. They carefully reviewed my situation and found a fair solution.
Special thanks to Jenny for her kindness, patience, and excellent customer service throughout the entire process.
Thank you, and I wish the whole CarJudge team continued success.
Best regards, František J.
21 July 2026
Unprompted review
Good and fast customer service…
Good and fast customer service experience, Laura helped me solve my problem without questions, and made sure I’m satisfied with my service. 10/10
21 July 2026
Unprompted review
Very easy to use and fast too.
20 July 2026
Great customer service answered…
Great customer service answered immediately and sorted the issue
20 July 2026
Unprompted review
Reply from Carjudge
Hello,
We're glad you had a good experience—thank you.
See you soon,
The Carjudge Team
The reports are awesome
The reports are awesome, although the service history was unavailable, Jenny helped me greatly by refunding the amount paid for the report.
18 July 2026
Unprompted review
I’ve bought a 1 vehicle check and…
I’ve bought a 1 vehicle check and couple weeks later charged £25.95 AVOID THIS COMPANY AT all costs I can’t even log in to cancel I have nothing to state I’m in a active subscription to even cancel I want a refund
18 July 2026
Unprompted review
Reply from Carjudge
Hello,
The terms and conditions regarding subscription renewal are clearly stated during the payment confirmation process. However, we understand your frustration and sincerely apologize for the confusion. That is why our team has already processed your request and issued a refund for your subscription fees. We hope this will help restore your trust in our site.
Best regards,
The Carjudge Team
Reply from Carjudge
Hello,
Thank you for your comment. We hope to see you again soon.
Best regards,
The Carjudge Team
I’ve sent an email about my problem and…
I’ve sent an email about my problem and received an answer and a solution in 5 minutes! 5stars thank you Estelle!
17 July 2026
Unprompted review
Its fine ...
17 July 2026
Subscription scam
I used the company carjudge online, paid £2:50 for information on a car I was looking to buy. A week later they took £25:95 as a ‘subscripition’ I never agreed too! I have reported it to my bank and I am hoping for a positive outcome.
17 July 2026
Unprompted review
Reply from Carjudge
Bonjour,
Votre commentaire a attiré notre attention et nous nous excusons pour la confusion. Votre satisfaction étant notre priorité, nous souhaitons trouver une solution convenable pour vous. N'ayant pas pu vous identifier, nous vous invitons à nous écrire à contact@carjudge.com en mentionnant cet avis, votre demande sera traité en priorité. Pour rappel, les conditions liés au renouvellement de l'abonnement sont bien indiqué de manière transparente lors de la validation du paiement.
Bien à vous,
L'équipe Carjudge
I got what I needed with single use
I got what I needed with single use. Jenny had helped me as well immediatelly with my case once I contacted customer service. Thank you!
17 July 2026
Unprompted review
Hyundai Kona Fulda
Fast and easy but level did not pick up km status even though serviced
17 July 2026
Dear Emilie,Thank you so much for your…
Dear Emilie,Thank you so much for your quick response and for your understanding. I truly appreciate your help in resolving this matter so quickly.Thank you again for your excellent assistance!
17 July 2026
Unprompted review
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