GlampLaunch Reviews 

49
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We bought a maze pergola from glamplaunch last year which was really easy and had great customer service. A few months back the LED system faulted, we contacted them again for help and they have done... See more

Company replied

Rated 4 out of 5 stars

Primal HIIT Package. Was a little skeptical at first ordering gym equipment from a business I wasn't fully aware of. The equipment is really good quality and was very easy to assemble. It was g... See more

Company replied

Rated 5 out of 5 stars

Ordered a rattan bar patio set, after significant comparing of the market, we decide to go with home luxury living! By far the best decision we made! After ordering there was a delay on delivery... See more

Company replied

Rated 5 out of 5 stars

The customer service provided by Taylor at Home Living Luxury is outstanding! He answered all my questions and really helped me in finding the right furniture for my garden. I decided on the Maze Puls... See more

Company replied

Company details

  1. Portable building manufacturer
  2. Camping cabin
  3. Construction company
  4. Log Cabins
  5. Modular Home Builder
  6. Sauna Shop

Written by the company

GlampLaunch is the trusted partner for anyone looking to design, build, and launch a glamping or modular pod business in the UK and Europe. We specialise in luxury glamping pods, wellness and sauna pods, garden rooms, office pods, and public sector modular solutions, helping our clients create sustainable, high-return outdoor spaces. Our mission is simple: to make it easier, faster, and more profitable for you to bring your vision to life. Whether you’re a farmer diversifying into tourism, a hospitality venue adding guest accommodation, or an entrepreneur creating a new glamping site, GlampLaunch provides everything you need to succeed. What sets us apart is our founder-led approach. Every client works directly with Taylor Glass, founder of GlampLaunch, ensuring your project receives personal guidance, industry expertise, and accountability at every stage. Our unique 5-Step Launch Framework takes you from vision and feasibility, planning permission, pod design and specification, site preparation, all the way through to marketing and booking setup. This structured process removes the uncertainty and gives you clarity from start to finish. Beyond supplying high-quality modular pods, GlampLaunch equips you with the tools to future-proof your business. We offer ROI calculators to measure earning potential, feasibility studies to assess land and planning viability, and care & maintenance guides to keep your pods performing for years to come. We also provide marketing resources, affiliate opportunities, and real client success stories, helping you not just buy pods, but build a profitable business around them. Our supplier network has been involved in building over 10,000 pods across Europe, giving us the experience and scale to deliver reliably, while maintaining a boutique, founder-led feel. From sauna pods and hot tub cabins for wellness retreats, to education pods for schools, to bespoke modular housing solutions for the public sector, GlampLaunch has the versatility and expertise to meet a wide range of needs. Clients choose GlampLaunch because we combine the professionalism of a leading supplier with the authenticity of a boutique partner. We don’t just drop off a pod — we walk with you through the entire journey. Our approach is built on transparency, trust, and long-term support. GlampLaunch is here to help you turn your land into a thriving business. From glamping and wellness sites to office and education pods, we provide the modular solutions, strategy, and support you need. GlampLaunch: from land to launch — in weeks, not years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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4.8

All reviews

(49)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible customer service start to finish!

We bought a maze pergola from glamplaunch last year which was really easy and had great customer service. A few months back the LED system faulted, we contacted them again for help and they have done everything possible to get us replacement parts to resolve the issue. Both Taylor and Rose have been fantastic and I would highly recommend shopping with them!

20 October 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello James,

Thank you so much for your kind words!

It was a pleasure helping you and Rebecca with your pergola order and I am so glad that Rose was able to help resolve the issue.

Keep us updated with everything and if we can help you with anything moving forward, just reach out to us!

Warm regards,
Taylor

Rated 5 out of 5 stars

Excellent seller

Excellent seller. Good communication. Fast delivery.

1 October 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello Geza,

Thank you so much for your review. Rose and I were glad to help you with your sauna accessories order and I look forward to helping you in the future!

Take care,

Taylor
GlampLaunch

Rated 5 out of 5 stars

Excellent

Excellent! Our report was extremely thorough and very helpful in our decision making.

3 October 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello Patricia,

Thank you for your great review! I really enjoyed doing your glamping site feasibility study and I look forward to helping you with the progression of your glamping dream!

Warm regards,

Taylor

Rated 5 out of 5 stars

Quick service

Quick service, good value and quality products

2 May 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello Andrew,

Thank you for your positive feedback. Take care and let us know if there is anything we can do for you.

Cheers,
Taylor

Rated 5 out of 5 stars

I ordered a primal strength leg…

I ordered a primal strength leg press/hack squat machine. The price was very reasonable and it was delivered on time and without any issues. I even received a follow-up call a few weeks later to see how I was getting on with it

1 January 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello Will,

Taylor here. Thanks so much for the 5-star review! Glad to hear the Primal Strength Leg Press and Hack Squat Machine got to you on time and in perfect shape. We work hard to make sure delivery is smooth and that every piece of gym equipment is ready to use right away.

It was great chatting with you on the follow-up call and hearing how you’re getting on with your home gym setup makes it all worth it. If you need any help with training tips, care, or other strength machines, just give us a shout.

Thanks again for trusting us with your gym gear... enjoy smashing your leg days on that leg press!

Warm regards,

Taylor
Founder
GlampLaunch

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered before ETA. Good aftercare with queries.

1 June 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hi Mark,

Thanks so much for your kind words, and for trusting us with your order. I hope the dining set is getting lots of good use already!

If you ever feel like adding more outdoor pieces, just give me a shout. I’d be more than happy to help. 😀

All the best,
Rose

Rated 5 out of 5 stars

3 Person infrared outdoor sauna…

First of all I’d like to say that I don’t usually write reviews! I purchased an outdoor 3 person infrared sauna not so long ago. From start to finish Taylor’s communication was excellent. I had researched other companies but this company stood out by a mile. All of my questions and queries were sorted out within a timely manner, believe me I had a lot of questions. I am enjoying my sauna. I have already recommended this company to friends, family and colleagues. I will definitely use this company again in the future. I also like the new rebrand. Good luck for the future Taylor. M. F Bristol.

25 February 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hello Maxine,

Thank you for your great review. I had a lot of fun helping you with your order and you always made me laugh with your questions. It was a pleasure to help you and I am super glad that we have met and exceeded your expectations.

P.S. Good luck with the upside down shower!!

My very best,
Taylor

Rated 5 out of 5 stars

Great communication and follow up

Great communication and follow up. The cold plunge itself is gorgeous and we absolutely love it. Certainly recommend.

31 March 2025
Unprompted review
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Reply from GlampLaunch

Hey Duncan,

I'm glad you love it.

Hope your foot is all healed up as well. If you need anything else, we're here to help! Just let us know anytime.

Thanks again, Duncan. Truly appreciate your kind words. :D

Best,
Rose

Rated 5 out of 5 stars

excellent service from company.

Had excellent help and advice from Rose who was so friendly and caring.Taylor was very informed on all aspects of their stock.

10 April 2025
Unprompted review
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Reply from GlampLaunch

Hi Liz,

Thank you so much for a great review!!

It was great to hear that you are enjoying the dining set. Hopefully, the grandkiddies are still enjoying the boxes. :D

Please come back to us again if you need anything else in the future. We are always happy to assist you!

Thanks again, Liz. Enjoy your order!


Warm regards,
Rose





Rated 5 out of 5 stars

Good customer service

Gave 5 stars even though there was a couple of problems with the patio set. However, Rose in customer service was brilliant, sorted replacements which came quickly. Very satisfied with the product.

4 April 2025
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hi Rachel,

Thank you so much for your kind words.

I'm so glad I was able to get everything sorted for you, and even more so that you’re now enjoying your bar set.

Thank you again for choosing us, Rachel. We’d be happy to assist you again in the future!


Warm regards,
Rose

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. Can't fault them

1 February 2025
Unprompted review
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Reply from GlampLaunch

Hi Louis,

Thank you so much for your kind words, Louis!

We’re really glad to hear you had a great experience with our customer service. If you ever need anything in the future, we’re always here to help.

Enjoy your purchase!


Warm regards,
Taylor

Rated 5 out of 5 stars

Very helpful

Very helpful , good people - order sadly couldn’t be completed in full due to stock issues at Maze , but partial refund handled quickly and professionally - would recommend

13 November 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hi Mick,

Thank you so much for your compliments!

We are so glad to hear that you are happy with our customer service.

Even though part of the order couldn't be fulfilled this time, we're happy to assist you again in the future whenever you need.

Thank you for choose Home Living Luxury. We hope to hear from you again soon.

Thank you, Mick, for being an excellent customer. :)

Rated 5 out of 5 stars

This is a great company

This is a great company . They were all very helpful and ensured I had the correct product. I was kept fully informed of delivery and any possible delays

would use again

Andy

1 October 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hi Andy,

Thank you so much for a GREAT REVIEW!

We always try to exceed customer's expectation when it comes to our customer service.

We would love to assist you again in the future. Thank you, Andy!

Rated 5 out of 5 stars

Top rate customer service and excellent products!

The customer service provided by Taylor at Home Living Luxury is outstanding! He answered all my questions and really helped me in finding the right furniture for my garden. I decided on the Maze Pulse corner sofa with rising table and I’m incredibly pleased with the item I received. Taylor kept in touch at every stage of the process, keeping me updated prior to delivery and following up after the items had arrived to check I was happy with my purchase. Taylor is truly great!

7 June 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hi Christine,

Thank you so much for this INCREDIBLE review! 🤩 Truly grateful that I was able to help you pick out the right piece of furniture for you.

Our team always goes extra miles with our customer service to ensure that each of every one of our customers have a great experience shopping with us.

Let me know if you are looking for anything else. I'm always READY to help you! 😉



Warmest regards,
Taylor

Rated 5 out of 5 stars

professional company Mr Taylor excellent

The most professional company looking to needs of customers
I cannot believe their staff has supper energy
And fair in dealings
I was dealing with Mr Taylor and too happy the way he handled our sales
Mr Taylor is talented and quite knowledgeable
In his job

8 July 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Dayal,

Thank you so much for your POSTIVE feedback! I'm truly grateful for your kind words. 😊

I'm looking forward to hearing from you again soon. Happy to assist you anytime!

Warm regards,
Taylor

Rated 5 out of 5 stars

I wasn’t quite sure about ordering this…

I wasn’t quite sure about ordering this product but Taylor set my mind at ease. I was happy with the delivery time and very happy with the product (metal pergola in wood effect) would definitely use the company again without hesitation

22 July 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Lee,

Taylor here. We always like to ensure fast delivery times and we always ensure that our products are to a very high standard.

Thank you for your great review and I hope to help you again in the future.

Take care

My best,
Taylor

Rated 5 out of 5 stars

Great service

Great service, arrived on the day it was scheduled.
Purchased a Primal Strength half rack with pulley system. Extremely well made, very happy with my purchase.
Will be using Home Living Luxury again for the great prices and service.
Thanks again.

19 July 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Kristian,

Taylor here. I was very happy that we were able to get you the Primal Strength Half Rack with Pulley System. Thank you for the comments on the products durability and build quality.

I look forward to helping you again in the future.

Warm regards,
Taylor

Rated 5 out of 5 stars

5 Star Customer service

Customer service from Taylor at Home Living Luxury is excellent. He was always on hand to provide help with any queries. Probably the best customer experience I’ve ever had from an online retailer.

Bench arrived exactly as expected.

15 July 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Aaron,

WOW! Thank you so much for a GREAT Feedback! 😃 I'm really glad that you are enjoying your bench as well.

Really hope to see you again soon. Let me know if you need help with anything else.

Warm regards,
Taylor

Rated 5 out of 5 stars

paella pan cover

Ordered a paella pan cover and it arrived very speedily and I was kept informed all the way. The product is great and fit for purpose. Customer service 2nd to none! Well recommend

15 July 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Lynn,

I'm really glad that you are happy with our delivery time and our customer service. 😊

Thank you so much for such a positive review!! We always make sure that our customers are happy and pleased with everything so this feedback truly means a lot.

Best regards,
Taylor

Rated 5 out of 5 stars

Helped the youth centre kit out our gym…

Helped the youth centre kit out our gym and was great customer service.

24 May 2024
Unprompted review
GlampLaunch logo

Reply from GlampLaunch

Hey Danielle,

Thank you so much for a great review! We're very glad that you are happy with our customer service. 😊

Let me know if you need anything else. I look forward to seeing you again soon!

Warm regards,
Taylor

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