Pickfords Reviews 

Driver Steve turned up early both days, he was organised, tidy in his work and great to talk to, his helpers Arthur, Jimmy worked hard as well with a joke here and teamwork superb. At new home Danny and Darren supported Steve and everything dropped in very quickly
Recommend Pickfords and would use them again

Simon arranged the delivery to suit my timetable, which was really helpful.
The two men who came with delivery were tidy, hardworking and pleasant. They worked really tirelessly from 11-4, and took away every scrap of packing.
My stuff arrived, have travelled from the US, in perfect condition.

Everyone we talked to was super helpful and friendly . The movers on the day were fast and efficient and were easy to talk to and answered any questions we had. Would recommend.

PF27003534

Pickfords provided a very good service from start to finish. Simon was brilliant with communications, always helpful, responsive, and clear. Delivery was on time, and everything arrived safely and well looked after. I’m very pleased with the service and would definitely recommend them.

Not the cheapest quote and no support from a ‘Move Manager’ who was supposed to support us but didn’t answer his phone when we had a problem.
The guys did work hard though and nothing valuable was broken, so that was appreciated!

We booked an international move with Pickfords from NY to England. I'd never dealt with a move of this scale and the Pickfords team had our backs throughout.

They use a local US partner, Nobel Relocation, who supported us on the US side to get everything ready, packed, and out the door (in two days no less -- for a whole house, including outdoor furniture!). I was stunned by how intricately our furniture was wrapped - there was no chance of anything breaking. They were well-trained, efficient and respectful professionals. We were issued a digital tracking number to watch our things travel from NY to England.

When our things arrived at the port, we were given date options for delivery. The Pickfords moving team gave us a heads-up when they were headed to us on the day so everyone was on the same page.

They unloaded in just a few hours - it was truly magic to watch how speedy this team was! As we unpacked, they took boxes back on the truck to lighten the load for recycling. They moved around existing furniture in the home to get everything just the way we wanted it to fit with our things from NY. Nothing was too much trouble for them.

Moving is difficult and stressful, but we found Pickfords has the skills, the team, the solid communication and the support to make it all fit into place so building your life in your new home is easy. They were everything we needed to get our new lives started here in England; we couldn't be happier with the service. Thank you so much, Pickfords!

Absolutely fab. I’m so pleased I used Pickfords for my removals. The removers were polite, pleasant and happy to help and place things where needed, no questions asked. They worked so hard from beginning to end. I was very impressed and would highly recommend and will be using again when needed. All staff at Pickfords were professional, helpful and knowledgeable. 5 stars from me. Thank you.

Pickfords did an excellent job in helping me move into my new house recently. Kellie, my move manager, organised it very quickly for me and had my move scheduled within a week of the initial survey. On the day, Robin and Kevin got everything out of my apartment and into the new house with a couple of hours. I'd definitely use them again.

Very good service, staff all very helpful and tried their best to support us with everything.

Arrived on time lads couldn't do enough for you everything went very smoothly

very helpful and polite.

Great communication ,competitive pricing and on packing day zero stress! .all my pieces arrived safely ❤️ thanks guys x

Professional and friendly people throughout the whole process. Everything went to plan and the guys turned up on time.
Nothing was too difficult and we were kept informed about everything.

I can't fault the team that came to move my contents to storage. They arrived on time and worked quickly and efficiently. At all times they were respectful of my property and polite. So far so good

I tried to ring earlier today to enquire about a small move. I was put through to a voicemail that said she would ring me back. 2 hours later, she hadn't. I tried again and it went through to a voicemail that was full. A bit later I tried again and actually spoke to a person who tried to put me through to my local branch. They didn't answer, so she offered me their direct dial number. I refused it on the basis that if she can't get through internally, what chance do I have?

Frankly, if this is how they treat potential customers, they do not deserve my business. I think that their reputation has got the better of them. I'm confident that they are very good with dealing with removals but utterly hopeless with dealing with customer contact. I tried their 'Chat' in between phone calls. That didn't work either.

Excellent customer care and communication. Chris Taylor was extremely helpful and patiend with all my questions and requests and I'm very happy with the service provided.

Simply the best! Nothing was too much trouble, the team took care of my stuff better than I might and they knew when I was overwhelmed with boxes and we took a break! Bryony is a star. Stuart you are the best. And the team from Aylesbury - good to meet you! I can’t recommend Pickfords highly enough. Off the charts brilliant. Thank you!

What a great service!! From the moment I called to the end of the house move everything was so slick & smooth. Sally came out to do the survey so we had a bespoke quote. Charlotte booked everything for is & was really helpful with our possible completion date. We booked the full package service and on day one the removal men pitched up & got to work straight away - no messing!! Day 2 they came even earlier to get everything done. Absolute zero stress for us & well worth every penny.
Special shout out to our removal team who worked like trojans - with a smile - taking great care with our possessions - Aaron, Hayden, Steve & Callum - thank you - you are all amazing 🙌🩵

Catie Byrne and Louise Martin were very knowledgeable and helpful, and they made it easy to make the arrangements and change various aspects of it when necessary.

Pickfords damaged our bedroom furniture.A dressing table had its joints pulled apart and most of the remaing furniture (Stag) was very.badly scratched. Their answer to our complaints was to pass us on to their insurance company, who wrapped us up in red tape and putting the onus on us to price repairs. I think a local independant would be a safer bet. Nil out of 10 for customer care. .