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GB Liners Limited Reviews 

4,744
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 647 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and cheerful staff who handle belongings with extraordinary care and remarkable efficiency. People note that the moving crews arrive on time, work exceptionally hard during difficult weather conditions, and ensure everything runs smoothly. Some reviewers were happy with the exceptional communication provided by the office team, making long-distance relocations much easier. Consumers also noted how stress-free the entire process is, from accurate initial quotations to prompt unpacking and placement of items. Reviewers consistently state they would warmly recommend these reliable removal services to friends and family.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process from administrative... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting punctual arrivals and efficient... See more

Customer service

Customers report great satisfaction with customer service, praising prompt and friendly communications... See more

User experience

People report positive experiences with user experience, finding the entire process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GB Liners were absolutely fantastic supporting our house move. Sophie in the Cheltenham office was incredibly patient when our moving date kept changing and the planners came up with a super sol... See more

Rated 5 out of 5 stars

We used Cheltenham GBLiners for a move to Portugal. I visited Sophie (front office) to understand the process on our furniture going into storage and to understand the import duties. Sophie is extr... See more

Rated 5 out of 5 stars

From the initial quotation to the final move, GB Liners were excellent. The assessment for the quotation was done via a video call which saved everyone time, packing materials were provided in advanc... See more

Rated 5 out of 5 stars

They did more than move our furniture, they helped with every aspect of the move from the UK to the Netherlands. They went above and beyond when it came to paperwork, advice and following up on docum... See more


Company details

  1. #6 of 39 best companies in Removals company
  2. #6 of 37 best companies in Removals Service
  3. #4 of 59 best companies in Storage facility

About GB Liners Limited

Written by the company

ARRANGE A QUOTE ONLINE BUDGET CONTACT US
Who are GB Liners?

GB Liners is the UK’s premier removal and storage company carrying out local, national, European and international moving. We are a third-generation family run business established in 1923 and now have a network of 11 branches from Aberdeen in the North to Brighton in the South. We are big enough to cope but small enough to care.

Why trust GB Liners to handle your move?

We have over 100 years' experience and continue to pride ourselves on quality. We provide full training to all of our team at our in-house training school and we offer all employees the option to become shareholders in the business.

We provide a professional moving service all around the UK, to and from Europe and Worldwide too, as well as operating our own sizeable range of bespoke removal vehicles, enabling us to manage any type of move. We also have plans to introduce electric vehicles in the near future.

We are long-standing members of the British Association of Removers (BAR) and their prestigious overseas group for international moving. We abide by their Code of Practice approved by the Trading Standards Institute, meaning you receive the best service and level of reassurance.

Above all else, we care about our customers and work hard every day to deliver a flawless customer experience. Take a read of our 'excellent' Trustpilot reviews!


Contact info

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4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(4,744)

614 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and brilliant removals…

Excellent and brilliant removals company! Highly recommend and always have done! The best customer service, helpful and understanding, excellent team on high stress days, and nothing turns up broken or badly packed (unlike other removal firms). I'd only recommend GB Liners, no one else, excellent company and Hereford are the tops!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Removals

From our initial contact with GB Liners we received excellent communication from Emma who was helpful and professional in making the arrangements for our move. On the day we received a brilliant service from Alex and his team who went above and beyond in their task. They treated our possessions with the utmost respect and were very pleasant to deal with on what is always a naturally stressful day. A fantastic service from start to finish and one that I would highly recommend.

26 August 2026
Rated 5 out of 5 stars

Great communication

Great communication, competitive rates, good customer service. Both crews were excellent and made an otherwise stressful experience much more bearable! I was supported and reassured throughout.

24 August 2026
Rated 5 out of 5 stars

Fantastic removel company

This is the third time we have used GBliners .If you require service this is the company for you .First class from the first visit to the fantastic removal men and after service . Thank you for making the move so easy .

Chris

1 September 2026
Rated 5 out of 5 stars

Cheltenham GBLiners

We used Cheltenham GBLiners for a move to Portugal. I visited Sophie (front office) to understand the process on our furniture going into storage and to understand the import duties. Sophie is extremely professional and helpful and nothing was too much trouble.
Moving day was a breeze. Steve was efficient and very polite. His team, especially Jamie, were hard working and everything ran smoothly. They were respectful of our furniture and personal belongings which was very much appreciated.
We would not hesitate to recommend GB Liners.
Thank you!

28 August 2026
Rated 5 out of 5 stars

Impressed with high professionalism and going extra mile

Very impressive team - well rounded care, support in customs, quick turnaround- in 2 weeks organised moving across Atlantic. But even more I was amazed with the moving team - Walter and Adam have gone extra mile and done tremendous job packing everything with great care and knowledge to pack exclusive & fragile pictures, complicated elements of furniture. Definitely recommend

24 August 2026
Rated 5 out of 5 stars

Michala Wratten

Michala Wratten, has been the most compassionate. empathetic , professional and understanding corporate representative that I have dealt with in the lat 20 years.
superb

28 August 2026
Rated 5 out of 5 stars

Perfect from start to finish

From the initial quotation to the final move, GB Liners were excellent. The assessment for the quotation was done via a video call which saved everyone time, packing materials were provided in advance and on the day the crew were on time, packed up carefully and delivered everything with great care and efficiency. I can't fault the entire process

24 August 2026
Rated 5 out of 5 stars

Fabulous service a pleasure to do business with

Fabulous service a pleasure to do business with GB liners Hereford branch. Paul and Tom ( sorry there was also a 3rd chap on the 1st day but I didnt catch his name) worked non stop for virtually 2 whole days ( long distance move) during the heat wave without a word of complaint and even helped placing tricky items that didn't seem to fit ! They were professional, polite and friendly throughout. Communication with our coordinator Emma was excellent. All in all the job was perfectly executed, good value and we would have no problem recommending GB Liners to others. Moving is such a stressful thing to do, having professionals that helped to reduce that stress was great. We will definitely use them again should we need to.

6 August 2026
Rated 5 out of 5 stars

Professional movers, making it look easy!

I cannot thank GB Liners enough for making our house move such a smooth experience. From the very beginning, Eliza did a fantastic job with all the administrative arrangements, ensuring everything was seamlessly set up for a successful two-day move.

A special shoutout to John, who led the team brilliantly. His exceptional driving skills and overwhelmingly positive, can-do attitude throughout both days made a world of difference—he is an absolute legend!

Every single member of the crew was amazingly skilled, incredibly professional and handled all our belongings with immense care. Whether it was reassembling beds in under 20 minutes or navigating heavy massage chairs through tight spaces, they made the entire process look easy—and kept us laughing the whole time.

What touched us most was how thoughtful they were with our family. They went out of their way to make our teenage girls feel comfortable with the transition and showed so much consideration for their personal belongings.

While I can't recall every name, every person on that crew was outstanding. Thank you to John, Callum, Ryan, Greg, the lad starting with M who’s only three weeks into the job, and the rest of the team!

We recommend GB Liners to anyone looking for a stress-free move.

5 August 2026
Rated 5 out of 5 stars

Fantastic Removals Service!

GB Liners were absolutely fantastic supporting our house move. Sophie in the Cheltenham office was incredibly patient when our moving date kept changing and the planners came up with a super solution to make sure they could fulfil our move dates.

Each of the guys loading and unloading our belongings were super cheerful, polite and flexible. We can’t praise and thank them enough.

We have nothing negative to say or any “even better if..” comments. The whole GB Liners team were amazing from start to finish.

THANK YOU!

18 August 2026
Rated 5 out of 5 stars

Moving made easy.me I have used GB…

This is the second time I have used GB Liners. They are always on time, listen to what you have to say and work with you and your requirements. They are organized and very efficient, as well as being friendly and very approachable. I will definitely use them again and they deserve even higher than the five stars, well done!!

21 August 2026
Rated 4 out of 5 stars

The hottest day of the year

Tyrone and Terry from the London team worked amazingly hard through three of the hottest days for decades, assisted by Dan on Day One and Garry on Day Three. We were surprised that only two were on Day Two. But 'Not a problem!' was their cheerful reply to anything we asked them. Turned up when agreed, and although we paid for late working, they finished as normal on Day Two. Nothing lost, nothing broken. GB Liners London office unable to give us a quick date for picking up empty boxes, we've had to dispose of a lot ourselves in order to create some space. But a good move at a competitive price for which we are grateful.

13 August 2026

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