Peaches Boutique Reviews 

7,765
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Reviewers frequently highlight the wide variety of products and the outstanding quality of items, often finding exactly what they need. The service provided is often described as excellent, with many people appreciating the personalized and attentive approach from staff. The delivery service is frequently highlighted as fast and efficient, with items arriving quickly and often before the estimated date, ensuring a smooth overall experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the wide selection of dresses available,... See more

Staff

Reviewers mention positive feedback about staff, with many describing them as extremely helpful, kind, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Quality

Consumers find quality to be positive, with many reviewers describing dresses as outstanding, gorgeous, and... See more

Service

People report positive experiences with service, often highlighting the great quality and friendly staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our sales associate also listened to my preferences and gave me a great variety of dresses to choose from. Lots of options to choose from! We were concerned about sizing and the possibility of go... See more

Company replied

Rated 5 out of 5 stars

I was a little nervous about how crowded it might be but I was pleasantly surprised at the organization of the whole process! We did arrive a bit before the doors opened and were in and out in about 9... See more

Company replied

Rated 5 out of 5 stars

My daughter tried on tons of dresses until she found “the one” and the girls helping her were phenomenal. The quality of my daughter’s dress is outstanding. My overall experience was great! All staff... See more

Company replied

Rated 5 out of 5 stars

My experience was great because as soon as I walked in, there was a man at the counter that helped me out right away. I knew what I was looking for before walking in the store because I was online loo... See more

Company replied



Company details

  1. Ladies' clothes shop
  2. Clothing Shop
  3. Dress Shop
  4. Fashion accessories shop

Written by the company

Peaches Boutique has been in Chicago for over 35 years helping people find their dream dress. We offer tons of Prom dresses that will fit your price range needs. We carry over 20,000 dresses during our peak season and feature reputable designers such as Sherri Hill, Mori Lee, Jovani and Ellie Wilde. We not only carry prom dresses but we also carry dresses that will be perfect for your Quinceanera, Sweet 16, Bat Mitzvah, Winter Formal, Homecoming, Wedding guest and many more. We have a 20,000-square-foot store that stocks over 20,000 dresses. That's right, you will not find anyone else out there that carries that much stock, especially an online retailer. We register all the dresses sold at Peaches and maintain our motto of not selling the same dress in the same color to the same event. We have nearly every prom dress in every size and color from every prominent dress designer. This is extremely important in the prom industry because it has such a short selling season. If you are in a pinch in March or April looking for the hottest-selling style, Peaches will have that gown for you because we order a huge quantity to begin with. No one wants to take a chance on ordering a dress and waiting 10 weeks to receive it! Most girls want to try their dress on and be able to take it home that same day to show off to their family and friends. At Peaches, that is exactly what you can do! Peaches is unique in that we dedicate 90% of our floor space to prom dresses. Many online stores only stock one-size samples and do not even have a brick-and-mortar, not PEACHES. We like to think of ourselves as a tremendous retail store that warehouses all styles, sizes, and colors. Whatever your event may be: Quinceneara, Sweet Sixteen, Pageant, Prom, Homecoming, Engagement, Wedding, and any other event, Peaches will have the dress of your dreams! While shopping for your perfect dress, our Peaches staff is fully trained to provide the best customer service imaginable. Our staff is fluent in Spanish and they will pamper you like a princess and make you look perfect from head to toe. At Peaches, the staff understands what styles are the most figure-flattering for your body. We carry gorgeous gowns in every size imaginable, from sizes 0-30 IN STOCK! Whether you are searching for a curve-hugging mermaid dress, an elegant A-line style, or a Cinderella-style ball gown, we'll find the perfect dress for you! We carry stunning shoes and every accessory imaginable (earrings, necklace sets, bracelets, tiaras, headbands, and much more!). We also provide alterations. The same day you purchase your dress, you can get pinned for alterations and not have to worry about finding a seamstress that you do not know and trust. Peaches knows how important prom night is for you and that is why we strive to maintain our motto of never selling the same dress in the same color to the same event.Check out our website to see the latest styles in dresses we have to offer. Thank you for choosing Peaches Boutique! #peachesboutique #prom #promdresses

Biggest Selection and Customer Service

Written by the company

We promise a once in a life time dress shopping experience
We are committed to finding you your dream dress for any event.

Satisifaction Guarantee!

Easy Returns

Not happy with your order? We offer easy returns and exchanges!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,765)

304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So helpful!

Everyone was so helpful and I’ve been able to find my perfect dress the past two years!

20 July 2026
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Reply from Peaches Boutique

We appreciate your business and your feedback. Thank you.

Rated 5 out of 5 stars

The staff is very helpful and the lady…

The staff is very helpful and the lady was very patient whit my daughter she was looking for her 15 dress and the lady never says anything and she try too many dresses. So very happy whit the experience

20 July 2026
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Reply from Peaches Boutique

Thank you for taking the time to share your 5 Star experience. We appreciate your business.

Rated 5 out of 5 stars

My salesperson was great

My salesperson was great. Being in my 50s, I didn't think I would find the right dress, but she found the perfect color and perfect dress for my upcoming wedding. She was patient, friendly and good at what she does. Not pushy at all! It was a great experience.

10 July 2026
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Reply from Peaches Boutique

Thank you for your kind review and for choosing Peaches Boutique! We are so happy that we could help you find the perfect dress.

Rated 5 out of 5 stars

15añera dress…

Unforgettable moment for my daughter choosing her 15 dress the staff was very friendly and helpful thank you peaches boutique the dress is gorgeous

2 July 2026
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Reply from Peaches Boutique

Thank you for the kind words and for choosing Peaches Boutique for your special occasion!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, the girls were so sweet and kind and very understanding. This made things so much easier for us and quicker with the girls pulling dresses.

10 July 2026
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Reply from Peaches Boutique

Thank you for taking the time to write this kind review! So happy you had a great experience!

Rated 5 out of 5 stars

The young lady by the name of Maria was…

The young lady by the name of Maria was extremely awesome. She brought a lot of dresses and styles to me. Gave me help when needed. She has great customer service values.

28 June 2026
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Reply from Peaches Boutique

Thank you for sharing your 5 Star experience. We appreciate your business.

Rated 5 out of 5 stars

it's so awesome..

so awesome... lots of choices of dresses and various colors. shipping prices are also affordable and even free for some choices.. THE BEST

27 June 2026
Unprompted review
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Reply from Peaches Boutique

Thank you so much for your review!

Rated 5 out of 5 stars

Completely Satisfied! Highly Recommend

I was desperately searching for the dress I purchased in my area and online. I finally found it on Peaches Boutique's website with exactly what I was looking for! Not only did they have it in stock, but it was also delivered in less than a week! I am overjoyed by my experience with Peaches and would highly recommend it to anyone looking for a formal dress!

1 June 2026
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Reply from Peaches Boutique

Thank you so much for giving us 5 stars.

Rated 4 out of 5 stars

Mostly happy, need more selection for quince accessories.

We worked with 2 different fitting girls and they were both wonderful. The dress is great...the ladies who help pin and the manager were all wonderful. Ultimately though we ended up with a dress that was slightly too short so we couldn't do the cupcake hoop and they didnt have an inbetween size. Also the extras , jewelry , shoes seem to be more geared to prom than quince and I was disappointed we had to go somewhere else for everything besides the dress. When we went to pick up dress after alteration, we had to go to a different location to try on because we still needed a hoop. It was obvious that we werent following the normal protocol even though I had called about it, I still read the irritation. But the sweet young lady who helped us had redeemimg qualities. And when I got the dress back from steaming it was missing a sequin in the front so I'll just have to cut off the matching one.... and it was sooooo wrinkled....it seemed like they put it in the bag before it had a chance to cool. Maybe they should have waited till I arrived to bag it up...? So now I had to invest in a professional steamer and will just steam it on location..it is a large dress and I likely would have wrinkled it anyway. My daughter is happy and you did bend over backward with the strap alteration, (though at first it seemed like they couldnt help, they ultimately found a solution) so overall happy. Thank you.

30 May 2026
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to share your experience. We appreciate your business.

Rated 5 out of 5 stars

My daughter tried on tons of dresses…

My daughter tried on tons of dresses until she found “the one” and the girls helping her were phenomenal. The quality of my daughter’s dress is outstanding. My overall experience was great! All staff were very respectful, kind, and helpful.

27 December 2025
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Reply from Peaches Boutique

Thank you for your 5 star review. We appreciate your business.

Rated 5 out of 5 stars

Absolutely gorgeous Jovani gown

Absolutely gorgeous gown! Arrived safely with no damage. It was exactly as described. I definitely recommend Peaches Boutique to anyone looking for a smooth and almost effortless transaction, fast shipping, and beyond immaculately built gown like the Jonvani gown we purchased. Thank you Peaches Boutique!!

16 April 2026
Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to let us know. We appreciate your business.

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