Missacc Reviews 

11,349
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 6,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, stating that it is very easy to navigate and explore a wonderful variety of dress styles and colors. Many people also appreciate the helpful option to order free fabric samples and measuring tapes, which gives them great confidence before making a final online selection. However, some customers also noted frustrating issues regarding the overall quality and unexpected sizing discrepancies in the delivered dresses. Other reviewers mentioned that certain items looked completely different from the website pictures and faced issues with lost orders or delayed shipments.

What people talk about most

Product

Consumers find product to be positive, highlighting the beautiful styles and reasonable prices. Reviewers... See more

Order

Clients share ambiguous opinions on order, expressing excitement to receive their items while noting... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is... See more

Website

Users describe positive interactions with website, highlighting that it is very easy to navigate and use.... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the great variety of colors,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are so many options online. Sending me swatches and a measuring tape helps to guide me towards a sure-fire selection from Missacc. I don’t normally purchase clothes online. Purchasing my wedding... See more

Rated 5 out of 5 stars

I love the variety in colours, different varieties of materials and much needed detail of every item, e.g. the heel length, veil material and length, etc. Shipment went smoothly, package arrived... See more

Rated 5 out of 5 stars

I just ordered this dress for my daughter's wedding and I'm so excited to receive it! The design looks elegant and beautiful, and I'm hoping it will be perfect for my special role as the Mother of the... See more

Rated 5 out of 5 stars

Website is well made and easy to navigate. They should tell you before you sign up for texts that the discount will not be given if they are already offering a discount based on the amount spent.. oth... See more


Company details

  1. Dress Shop
  2. Bridal shop
  3. Wedding service
  4. Wedding Shop

About Missacc

Written by the company

Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable.

At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.

We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.4

All reviews

(11,349)

6,438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

4 stars for online shopping

Would give 5 stars, but the shopping cart gets emptied when logging off. Annoying to have to start over. Would prefer to use Veteran's discount stacked with other discount codes even if the codes are a lower percentage.

6 September 2026
Rated 1 out of 5 stars

DO NOT FALL FOR THIS CON!

DO NOT UNDER ANY CIRCUMSTANCES BUY FROM HERE! The positive reviews and stars must be by bots or friends and family of this company owner because there is no way they can be legit! I swore never ever to buy an outfit from China again after being duped once. But the reviews for this company were actually good so thought I’d take a chance. Well what a con! The dress that arrived was the most awful and badly designed copy of the actual dress I selected. It was NOT the dress in the picture at all! Plus the fabric was not silk as per the picture, it was this awful nasty shiny polyester crap! I’ve emailed them to say this is not what was advertised not heard back. I also imagine I’ll have a battle on my hands to get a refund and be told I need to pay postage and packaging to send back regardless of consumer laws! Which is the con companies like this send you crap that wouldn’t even pass on TEMU and hope you give up trying to get a refund because they make it so difficult! and they pocket your money for nothing! DO NOT UNDER ANY CIRCUMSTANCES BUY FROM HERE!

5 September 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a dress size 6

I ordered a dress size 6. It is not a custom dress. They do not want to take it back or give me my money back. Saying shipping and tariffs are making it to expensive to take it back. They want to give me an $18 refund and have me keep a dress that is too big after I paid $140 for it. I will Never order from them again and will post frequently warning others of the situation. They should not
Sell dresses or clothing in the US if they can’t take returns!!!

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Read the fine print

Read the fine print, they don’t want returns. I have to spend more money to get my dress altered. I will say that it’s only off by a couple of inches. The color is darker than the picture.

3 September 2026
Unprompted review
Missacc logo

Reply from Missacc

We appreciate you sharing your feedback regarding the dress's fit and color. We understand your frustration with the need for alterations and the color discrepancy. We are reviewing our product descriptions and return policy to improve clarity.

Additioanlly, we sent you the e-mail but haven't heard back from you, could you please reply us at your earliest convenience?

We look forward to your reply.

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