There are so many options online. Sending me swatches and a measuring tape helps to guide me towards a sure-fire selection from Missacc. I don’t normally purchase clothes online. Purchasing my wedding... See more
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About Missacc
Written by the company
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable.
At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Contact info
United States
- support@missacc.com
- missacc.com
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Great website
The website is easy to navigate, and the shopping experience was good.
Love the custom sizing
Love the custom sizing with the video for measurements. It was very helpful for someone who is as short as me and also a little "top-heavy"
User friendly site.
4 stars for online shopping
Would give 5 stars, but the shopping cart gets emptied when logging off. Annoying to have to start over. Would prefer to use Veteran's discount stacked with other discount codes even if the codes are a lower percentage.
DO NOT FALL FOR THIS CON!
DO NOT UNDER ANY CIRCUMSTANCES BUY FROM HERE! The positive reviews and stars must be by bots or friends and family of this company owner because there is no way they can be legit! I swore never ever to buy an outfit from China again after being duped once. But the reviews for this company were actually good so thought I’d take a chance. Well what a con! The dress that arrived was the most awful and badly designed copy of the actual dress I selected. It was NOT the dress in the picture at all! Plus the fabric was not silk as per the picture, it was this awful nasty shiny polyester crap! I’ve emailed them to say this is not what was advertised not heard back. I also imagine I’ll have a battle on my hands to get a refund and be told I need to pay postage and packaging to send back regardless of consumer laws! Which is the con companies like this send you crap that wouldn’t even pass on TEMU and hope you give up trying to get a refund because they make it so difficult! and they pocket your money for nothing! DO NOT UNDER ANY CIRCUMSTANCES BUY FROM HERE!
Lots of colors to choose
I chose this dress for my 16 yr old flower girl for my Fall Wedding. It is very darling and it looks like it will complement my bridemaids dresses
As a first time shopper with MISSACC
As a first time shopper with MISSACC, my shopping experience was superb. Although the event is not until December 2026, I can't wait to receive and wear my beautiful dress.
The ease of ordering and the wide…
The ease of ordering and the wide variety of sizes
Because of the variety of styles and…
Because of the variety of styles and colors to choose from. Awaiting for it to be shipped.
The website was easy to navigate and…
The website was easy to navigate and the color choices were great! Love the free shipping bonus!
Quality is good really good. Excellent I should say
It came on time and I like the fabric is excellent and my dress look just like the picture except it’s not a true size I order my normal size but apparently it’s very small so I had to make a second order but this time it was custom made
I ordered a dress size 6
I ordered a dress size 6. It is not a custom dress. They do not want to take it back or give me my money back. Saying shipping and tariffs are making it to expensive to take it back. They want to give me an $18 refund and have me keep a dress that is too big after I paid $140 for it. I will Never order from them again and will post frequently warning others of the situation. They should not
Sell dresses or clothing in the US if they can’t take returns!!!
Really nice
Really quick
This site made it so easy to order a…
This site made it so easy to order a free swatch in the color I’m looking to order. Can’t wait to get it and order the dress
Being able to order a custom size at no…
Being able to order a custom size at no extra charge. Great instructions for taking measurements. Love being able to add pockets! The entire process was extremely easy! Keep up the great job!
May use AI-assist with repliesRead more
Read the fine print
Read the fine print, they don’t want returns. I have to spend more money to get my dress altered. I will say that it’s only off by a couple of inches. The color is darker than the picture.
Reply from Missacc
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