Petmania Reviews 

3,188
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 713 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the smooth and intuitive online ordering process, and the wide range of reliable, quality products available for their beloved pets. People also appreciate the friendly, helpful, and welcoming staff who provide excellent assistance and expert advice both in-store and through customer service channels. However, some customers also noted frustrating issues with packages arriving damaged, incomplete, or missing specific ordered parts. A few consumers additionally experienced unexpected delivery delays, or received completely incorrect items instead of what they originally purchased online.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast times and secure packaging.... See more

Product

Reviewers mention positive feedback about product quality, noting that items such as dog leads, beds, and... See more

Order

Customers report great satisfaction with the order process, highlighting easy online ordering and... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with efficient handling and quick... See more

Staff

People report positive experiences with staff, highlighting how friendly, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate website, accurate descriptions, reasonable postage charges, well packaged and quick delivery. My purchase was a Coastal dog lead. This is one of the few places these days that you can... See more

Rated 5 out of 5 stars

I have not received my order placed on 29th July 26. Had issues with payment but customer service very quickly fixed it but still waiting to receive the order nearly 2 weeks later. I'm hoping to get t... See more

Rated 5 out of 5 stars

Hello everybody. I have my special and sensitive Yorkshire Terrier 's and I'm made the orders from different pet's shop's and I can say polaitly - non of them could bethe same as Petmania. My exp... See more

Rated 5 out of 5 stars

Katelynn was simply superb from the outset. We were traumatised after a very poor job elsewhere had totally changed our dogs appearance. She advised us well & did an excellent job which has totally... See more



Company details

  1. Pet Care Store
  2. Animal feed shop
  3. Pet Groomer
  4. Pet shop

Written by the company

Ireland's home of pet care offering professional services for all your pet care needs including dog grooming, flea, tick and worming treatments, pet nutrition advice, free weight checks and so much more...Stores nationwide or shop online at petmania.ie


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(3,188)

672 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Next day delivery which was great

Next day delivery which was great. Other retailers would not deliver big bags of feed so it was great to see this isn't a problem with Petmania. Great range of poultry/Goose feed.

24 August 2026
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, accurate descriptions, reasonable postage charges, well packaged and quick delivery. My purchase was a Coastal dog lead. This is one of the few places these days that you can purchase a simple double layer dog lead from that is good quality and well stitched. Previous orders have also been similarly easy to make and delivered with the same efficiency.

30 August 2026
Rated 5 out of 5 stars

I love Petmania

I love Petmania, you are very punctual in delivering you have very competitive prices! My anim
I love Petmania, you are very punctual in delivering you have very competitive prices!

20 August 2026

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