Paw Friends Reviews 

Slow delivery and product does not live up to the indestructible claim
My dog was able to destroy the toy within 1 /52
Very disappointed, do not buy from this company

Dreadful company to deal with. They sell a product which does not comply with the Consumer Rights Act so I’m pursuing them for a refund via Citizens Advice Bureau ( as that’s the only way to get Trading Standards involved). CAB, having listened to my experience, sent me a form letter to use to send to Paw/Friends, giving them 14 days to respond.
My experience was very like the other reviewers, the items looked substantial in the adverts but flimsy on arrival and lasted under two hours. I expect that I can get my money back via my banks ‘Cashback’ process but I really want these scammers to pay me directly, on principle.

Bought a teddy for our 17 week old dachshund and within a few hours the rope arms where chewed off and a few days later the legs where chewed off. I tried emailing company -no reply and posted on Facebook again no reply.

This company is terrible

Bad, bad, bad advertising. Bought 2 'indestructible' toys for my labrador puppy. Within a couple of minutes he had the ears off and the stuffing was everywhere. Thankfully managed to retrieve the toy, but he had swallowed one of the ears. Absolutely dreadful quality, I have contacted the company but as others have mentioned below, I think it is highly unlikely they will come back to me. Do not spend any money with this company. Bogus advertising and Facebook should be checking the companies they are supporting.

Totally false description of the product. These expensive “indestructible” toys lasted 5 minutes. And my dogs are not even large dogs.

Shit product. Shit company. Do not use them.

Bought 3 toys hoping the ad was genuine and the dog toys would last. The order arrived as said, gave 2 to our dogs, retrievers, and they loved them to bits, literally, within a day. Heads off, ears off, ropes damaged.....
Contacted Paw Friends twice by email, (no phone contact available), and have heard nothing.
I wish I had read these poor reviews initially.
I too might try a claim via the bank.

I ordered a teddy bear for my dog on 14 June and guess what?
Im still waiting for it.
Communication with this company is non existent!
Very disappointed as is dog!!

What load of rubbish it lasted 10mins with our dachshund don’t waste your money on this toy it took weeks to get here .

Our Border Collie destroyed the toy within 30 minutes, absolute rubbish plus nowhere near the size shown in the advert. Will contact the bank to see if there is anything to be done about these con artists.

Utter rubbish lasted ten minutes. Have claimed on creditcard after reading all these poor reviews. I should have checked on here first.

I would advise people to dispute payment with there credit card company. I have a case pending it seems the only way to deal with these Con Artists

Toys sold as indestructible lasted ten minutes with ear eaten totally rubbish

Purchased a toy for my dog advertised as indestructible. I'm less than 10 minutes the toy was torn. Tried engaging with company to no avail.

Basically con artists. I bought 3 of the plushies for our 3kg Cavapoo for £35, gave them to her and she tore the ears off them in minutes. When contacted to get my money back under the 30 day money back guarantee they offer I was told it only applies to unused unopened items! So totally worthless. Will be going through the bank to get my money back.

Ordered 2 items on 13th June, supposed to have been shipped 25th June and still waiting.... Emailed the company which states as UK🤣 and got fobbed off. DO NOT buy from this chinese company!

Bought one of these for my patterdale in April still no sign of it……😤

Please avoid this company. Been waiting a month for my product. Still in China! No way of contacting the company! It feels like I've been scammed.

My husband bought two indestructible toys for our dog - she’s a Jack Russell. She had the first one - it lasted precisely 7 minutes. It’s now in bits. They aren’t cheap to buy and now completely useless. Such a shame. These toys are NOT indestructible.

Wish I'd come on here to read the reviews! Don't know why I fell for the claims that these are indestructible, the rope arms lasted about 10 minutes! Don't waste your money. They took ages to arrive too, not 5-8 business days as claimed....more like 3 weeks.

There were only 2 reviews on here when I ordered ours and now there is 9 and they are all saying the same thing. Took weeks to deliver and they are based in China NOT the UK or Germany where they would have you believe.

Both toys given to my cockapoos and destroyed within minutes.

So DO NOT believe they are indestructible because they aren’t. I’ll stick to KONG as they last a little bit longer.

Don’t waste your £24.95 or whatever it was for 2.

UPDATE:

I’ve reached out to the company telling them that it’s false advertising and asked for my money back…….no response. I paid using my credit card so my credit card company have refunded me £24.95 and are investigating them.

Always pay on a credit card it’s safer.

Dog toys made for aggressive chewers 🤣🤣🤣🤣🤣 not a chance, didn't last longer the 2 minutes