Poster Store Reviews 

Highly unimpressed!! Return system is questionable. The items I received were fine, but when it came to returning over ordered items customer service was very ordinary. Firstly given a return address not recognised by Australia Post system. Contacted customer service again and was given a new return address only to have my unwanted items returned back to me over two months later. This address was also incorrect . How hard can it be?! Not good enough!! I do not recommend this business!!

I ordered 5 poster and the quality was so bad, very dull colors printed on the cheapest paper.

VARNING!!

Finns företaget i Sydafrika, sitter personalen där? Det svarar på engelska. Om jag köper poster förväntar jag mig en svensk kundservice. Så är inte fallet.

Chatten funkar ej heller. Förmodl en bot men de har ju ingen telefon heller. Vad mer än att posters är för små och färgen blek??

Väntar på svar i mail då de inte hanterat mitt ärende reklamation, därför skulle jag anv boten.
Sitter med skadad högerarm så telefon vore rimligt för många, inte bara mig. Kan räkna upp minst 50 företag i samma storlek som har telefonservice. Min order är
PS4765248.
Jag får alltså svar på engelska i mail. Som dessutom INTE tar upp mitt problem, dvs jag vill reklamera! De svarar på något helt annat.

Svar:
Dear Customer,

Thank you for contacting us.

We are sorry for the delay and for any inconvenience this may have caused. We are currently experiencing longer delivery and response times due to a high number of inquiries and temporary delays affecting some order and shipping processes.

If your order has already been delivered or your tracking has since been updated, no further action is needed and you can disregard this message.

If you have received a tracking link, please continue to monitor it over the next 24–48 hours, as tracking updates may take some time to appear. If there is still no movement after 48 hours, please reply to this email and we will be happy to investigate further.

If you have not received a tracking link, please search your inbox for your shipping confirmation email and check your spam or junk folder. You can also track your order through the website where you placed your order by using your order number and the email address used for the purchase.

If you have received part of your order but are still missing item(s), please note that some products may be shipped separately and can arrive a few days apart. If the remaining item(s) have still not arrived after a few days, please register a claim through our website so we can investigate the issue as quickly as possible.

If any items in your order are damaged or incorrect, please also register a claim on our website, as this will ensure a faster resolution for your inquiry.

To help us prioritize customers who still need assistance, please only reply to this email if your issue remains unresolved.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

If you have any further questions please feel free to reach out to us, have a nice day.

Absolute scam,Ordered a poster of the pet cat for my daughter,and they sent me a picture of someone else’s pet dog??they tried to say I sent them a picture of a dog from my phone library,I don’t have pictures of any dogs on my phone.scammed me out of 470kr, Terrible company!!

I wish I read the negatives reviews on Trustpilot regarding “Poster Store”.

I placed my order on 3.23.2026 and still awaiting for the shipping labeled to be created. I tried to contact customer service but it turns out there is no phone number to reach. Only an AI chat or link to submit inquiry.

I’m beginning to wonder if this site is even legit. Surely the message advertised on the website “delivery in 2-4 business days” is far from the truth…

Don’t order from this site.

Fast delivery. Posters arrived in perfect condition.

Nice frames and delivery was very super quick

Do not buy from this company. They promised fast delivery and I still have not received my order for my granddaughter for Christmas. I ordered after Black Friday, now on their website they are promising people if they order by the 18th they will have their order for Christmas.

It takes 48 hours to get a response from them and every time I send them an email I get the same response. Do to high demand delivery service is running longer then expected. No other update except to rate them.

If I could give them a negative rating I would!!!!

I ordered two posters a week ago and have received no notifications or shipment information. I have tried to contact them and I have received no response.

I ordered 4 big posters and 1 only was somehow okay quality but the rest were awful. I mean I could go to dollar store and get better quality.

I had a very easy and smooth buy two posters. Very quick with the website.
Will go there again.

I ordered 2 large frames with posers and framing service.Posters are really nice but plastic On those frames is very bad quality and if you look at them from an angle reflection is so bad that you cant even see whats on the picture.I was very disappointed with frames quality but i wanted to keep posters.I e mailed multiple times to customer service and provided phots of frames reflection.Once they got back to me and when I responded that i want refund for frames and i want to send them back i stopped getting responses even i emailed them 3 times after that in a week and didn’t hear once from them.Very disappointing .Order number PS3697202

I placed an order believing the delivery within 2-4 business days. My order (3708355) was placed on the 14th, and their automated assistant shows me that the order has still not even been processed. So I requested a cancellation as it won’t arrive in time, and the website states if you wish to cancel before shipping to contact customer service. Which I have done. They are telling me and order cannot be cancelled once it is in transit. However it is not in transit and has not been processed based on the information they are providing me via their automated assistant online. Emails have been replied to, which I appreciate, but they avoid providing me tracking, despite claiming it is in transit, and that is not the same information given by their automated assistant when I request order update.

Be watchful of their online claims for shipping times, and be prepared for difficulty getting consistent/factual information from customer service. If the order was in transit, I would have a tracking number.

The poster arrived quickly and I am happy with the quality of the paper. However, the colors of my poster are not the same as online. The live chat kept coming up as an error, the email bounced back, and the online form will not submit.. I will keep trying to get ahold of customer service.

Overall very good experience from selection of the posters and delivery. Indeed the best prices offered. However, I felt the paper quality could have been better to make the pictures look brighter.
All in all, good value for money and I am likely to shop again.

A poster defaulted to 2 and another poster I did order was missing from the order. I was asked for a photo? I wasted time for an entire week emailing back and forth to 3 different people, the first two were terribly short and rude. I was charged for everything when I asked not to send the missing poster and charged for the 2nd of the same print. Never have I had an experience this terrible. I wanted to cancel the missing poster and send back the double. The link would not let me return anything. Shame on you. People can not afford to pay for your greed anymore. I have no problem paying for a product I order.

Very quick delivery and beautiful collection of posters.

I tried for several hours on your site and when I had finally decided to purchase I was unable to get the transaction through. No where does it say submit your order. A big waste of my time