sundé Reviews 

129
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers consistently praise the incredible quality of the products, noting that the fabric feels extremely soft, plush, and very luxurious. Consumers also appreciate the stylish designs, beautiful packaging, and extremely comfortable fit that makes the clothing perfect for relaxing at home or wearing out. Some reviewers were not happy with certain aspects, mentioning unexpected fabric wear after washing and difficult communication when seeking assistance from the brand support team. Consumers noted that resolving issues proved challenging when unexpected problems arose with their recent orders, leaving a few disappointed buyers feeling ignored.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the incredibly soft,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional and... See more

Delivery service

Customers had positive experiences with delivery service, highlighting seamless and prompt arrivals.... See more

User experience

Consumers find user experience to be positive, highlighting that the website is easy to navigate and simple... See more

Customer service

People report ambiguous experiences with customer service. Many consumers express great appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

INSANE quality. I have the Sundé oversized sweatshirt in grey marl and it is DIVINE. There’s not many brands these days that still prioritise quality, but Sundé does. It’s a thick, plush mat... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I absolutely love this brand! Everything I’ve purchased has been amazing — the quality is incredible, and the fabric is unbelievably soft. Each piece feels so luxurious and comfortable, pe... See more

Company replied

Rated 5 out of 5 stars

I purchased the teddy bear fleece, ribbed long sleeve top and oversized sweatshirt as part of a winter wardrobe update and they are some of the cosiest clothing I own. The material is heavy, soft and... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Soft Touch Boxy Lounge Hoodie and Flare Joggers in Mocha for my wife and she is obsessed. The material is so soft and the 'boxy' fit is exactly what she was looking for. What re... See more

Company replied


Company details

  1. #83 of 247 best companies in Ladies' clothes shop
  2. #9 of 33 best companies in Lingerie shop

Written by the company

As a distinguished lifestyle brand, we specialise in curating premium women's underwear and loungewear, embodying the essence of indulgence and relaxation. Inspired by the pursuit of wellness and the allure of everyday beauty, SUNDÉ seamlessly blends timeless elegance, modern design, and effortless sophistication. Our commitment lies in promoting a lifestyle that prioritises wellness, indulgence, and aesthetic everyday essentials. Delve into our meticulously crafted range of luxurious underwear, designed to embrace your curves with unrivalled comfort and style. Elevate your lounging experience with our exquisite loungewear collection, meticulously tailored to offer both opulence and relaxation. At SUNDÉ, we invite you to indulge in the luxury of everyday living, where every detail is crafted to enhance your sense of well-being and aesthetic pleasure. With a deep understanding of our customers' desires, SUNDÉ strives to provide an immersive experience beyond clothing. We aim to inspire women to prioritise self-care and relaxation, encouraging them to embrace moments of tranquility and indulge in their personal well-being and lifestyle. SUNDÉ represents a sanctuary where women can escape from the hustle and bustle of daily life, enveloping themselves in an atmosphere of calmness and luxury. SUNDÉ is more than just a brand; it is a lifestyle. It invites women to embrace relaxation, indulge in self-care, and elevate their everyday experiences. With SUNDÉ, women can confidently express their individuality, basking in the luxury of comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(129)

61 reviews in the last 12 months

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Rated 2 out of 5 stars

My first time buying

My first time buying, so naturally I didn’t know that returns cost you £8 and that sale items are exchange/store credit only. Had to keep something I didn’t necessarily want to keep just because returning it ties me in to buy something else off the website but if that doesn’t suit- I’m paying again to return it. Would be useful if this was mentioned in a large print somewhere at the check out! Profited from me beyond the sale.

Pity I’m not buying again because the top I wanted to keep fits very well and material is so lovely (before wash so can’t fully judge)

28 July 2026
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Reply from sundé

Hi,

Thank you for taking the time to leave your feedback. We're really pleased to hear that you love the fit and feel of the top, and we genuinely appreciate you giving Sundé a try.

We're sorry that our returns policy came as a surprise. Our Clearance is our final sale, and it is stated on both the clearance collection page and within our Returns Policy/ returns portal that clearance items are eligible for store credit or exchange only.

As a very small independent brand, returns are incredibly costly for us. Every standard return costs our business around £10 to process. We charge £8 towards the return label and restocking costs, but this still doesn't fully cover the expense. Credit and exchange returns cost us significantly less, which is why we're able to offer those on clearance products.

Our clearance collections are discounted by up to 50%, and at those prices there is very little, if any, profit remaining. Unfortunately, we simply aren't able to absorb the additional costs of refunding heavily discounted items in the same way that much larger retailers can.

Looking at your order, we can see that only one of the four items you purchased was a clearance item that qualified for store credit only. The other three items you returned were processed under our standard returns policy.

That said, we do appreciate your feedback about making this clearer at checkout. We're always looking at ways to improve the customer experience, and we'll certainly take your comments on board.

Thank you again for your support

Rated 5 out of 5 stars

Softest fabrics

Quickest delivery, the fabrics are unbelievably soft and just amazing quality overall!

8 June 2026
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Reply from sundé

Thank you so much for taking the time to leave us such a lovely review! 🤍 We're so happy to hear your order arrived quickly and that you're loving the fabrics. We put so much care into sourcing the softest, highest-quality materials, so it means the world to hear that it's been noticed. We hope you enjoy wearing your Sundé pieces, and we can't wait to welcome you back again soon! ✨

Rated 5 out of 5 stars

Fantastic service - my go to!

Fantastic service! From start to finish, exemplary. Would highly recommend!

11 June 2026
Unprompted review
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Reply from sundé

Thank you so much for your wonderful review! 🤍 We're so grateful for your kind words. Hearing that your experience was exemplary from start to finish means so much to us as a small business. Thank you for recommending Sundé, and we can't wait to welcome you back again soon! ✨

Rated 5 out of 5 stars

Excellent products

Excellent products, top quality, first class craftsmanship. Seamless delivery, friendly customer service.

9 June 2026
Unprompted review
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Reply from sundé

Thank you so much for your lovely review! 🤍

We're so happy to hear you're loving your Sundé pieces. Quality, craftsmanship and creating a seamless customer experience are at the heart of everything we do, so it means the world to receive feedback like this.

Thank you for supporting our small business and being part of the Sundé community.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

amazing products!

just a lovely company to deal with from start to finish :)

8 June 2026
Unprompted review
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Reply from sundé

Thank you so much for your kind words! 🤍

We're delighted to hear you had such a positive experience with us. From the products themselves to the service we provide, we work incredibly hard to make every part of the Sundé experience feel special.

Thank you for supporting our small business — it truly means the world to us.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

OBSESSED

I have brought from Sunde since the start of them launching on ASOS, my husband brought me the velour wrap flares and I was obsessed. Since then my entire wardrobe has become Sunde and I don’t go a day without wearing at least one item from them. The quality, the feel, the fabric is so unique, the brand itself is beautiful and the owner is so hard working and devoted to making sure everyone hears about Sunde and everyone should it’s such a luxury brand and I will continue to shout about it as well. You won’t regret purchasing you’ll be obsessed! Also the brown stripe set! MY FAVE

9 June 2026
Unprompted review
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Reply from sundé

Wow. Where do I even start? 🤍

Reading this has genuinely made my day. To hear that you've been with us since our ASOS launch and that Sundé has become such a big part of your wardrobe means more than I can put into words.

As a small, founder-led brand, every single order, recommendation and kind word helps us grow. Knowing that you love the quality, fabrics and feel of our pieces, and that you've continued to support us throughout the journey, is exactly why I started Sundé.

And yes... the Brown Stripe Set is one of my favourites too! 🤎

Thank you for believing in the brand, for shouting about us, and for being such an incredible part of our community. Customers like you are the reason Sundé exists.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Have bought two Sunde pieces so far and…

Have bought two Sunde pieces so far and I have worn at least one of them every week since. They're the first tops I reach for. It's still difficult to find good quality basics in 2026, but Sunde has nailed it! Especially a lovely white ribbed top that isn't see through!

9 June 2026
Unprompted review
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Reply from sundé

Thank you so much for your lovely review! 🤍

This is exactly what we hope to hear when designing our basics — pieces that become the first thing you reach for, week after week.

And we couldn't agree more... finding quality basics, especially a white top that isn't see-through, shouldn't be as difficult as it is! We spent a lot of time perfecting our fabrics and fit, so hearing that you've noticed the difference means so much to us.

Thank you for supporting our small brand and for choosing Sundé to be part of your everyday wardrobe.

Natasha x
Founder, Sundé

Rated 4 out of 5 stars

It’s good quality the delivery service…

It’s good quality the delivery service was great and the product was excellent! Will always be buying again

8 June 2026
Unprompted review
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Reply from sundé

ank you so much for your review! 🤍

We're delighted to hear you were happy with the quality of your order, the delivery experience, and your Sundé pieces.

The fact that you'd choose to shop with us again is the biggest compliment we could receive. Thank you for supporting our small business and being part of the Sundé community.

We can't wait to welcome you back again soon!

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Comfy loungewear and clothing really…

Comfy loungewear and clothing really really good quality and reasonable price

13 February 2026
Unprompted review
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Reply from sundé

Thank you so much for your review! 🤍

We're so happy to hear you're loving the comfort and quality of your Sundé pieces. Creating loungewear and everyday essentials that feel premium, wear beautifully, and remain accessible is something we care deeply about.

Thank you for supporting our small business and taking the time to share your experience. It truly means so much to us.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Gorgeous quality clothing

Gorgeous quality clothing, great service!

30 April 2026
Unprompted review
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Reply from sundé

Thank you so much for your lovely review! 🤍

We're delighted to hear you love the quality of your Sundé pieces and had a great experience with our service too.

As a small, founder-led brand, feedback like this means the world and reminds us why we do what we do every day.

Thank you for supporting Sundé — we can't wait to welcome you back again soon!

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Perfection!

Everything and I mean everything about Sunde is perfection. The clothing is elite, not only do the peices look beautiful they are ridiculous soft, cosy and comfortable, something I didn’t know existed (getting the best of both) the peices have all been huge staples in my wardrobe and will be for years to come.
This is what it means to have a capsule wardrobe, the quality does not wear like anything else I have had.

The website is so easy to use and super easy on the eye. The whole aesthetic is perfect.

I will be buying from Sunde over and over.

8 June 2026
Unprompted review
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Reply from sundé

Wow, thank you so much for this incredible review. 🤍

Reading words like this genuinely means the world to me. From the very beginning, my vision for Sundé was to create pieces that felt beautiful, timeless, comfortable and effortless to wear every day, so hearing that our pieces have become staples in your wardrobe is the biggest compliment I could receive.

I especially love that you mentioned the capsule wardrobe aspect. We design every collection with longevity in mind, creating pieces that can be worn on repeat, mixed and matched, and loved for years rather than seasons.

Thank you also for your kind words about our website and brand aesthetic. Every detail of Sundé has been carefully considered, so it's incredibly rewarding to know that comes across.

Most importantly, thank you for choosing to support our small business. Customers like you are helping us build something really special, and I'm so grateful to have you as part of the Sundé community.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Timeless staple!

I have recently discovered this brand through TikTok I purchased the latte fleece & brown velour flare leggings they both consist of good quality fabrics. comfortable simple and stylish i feel like this outfit will be a staple peice in my wardrobe for a long time! My only request would be to restock them all (fleeces & leggings) again as I want every colour! ❤️

7 April 2026
Unprompted review
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Reply from sundé

Thank you so much for this lovely review! 🤍

I absolutely love hearing that you discovered us through TikTok and that your Latte Fleece and Brown Velour Wrap Flares have become wardrobe staples already. That's exactly what we set out to create at Sundé — timeless pieces that feel comfortable, look effortless, and can be worn on repeat for years to come.

Your comments about the quality, fabrics and styling mean so much, especially as we spend so much time developing pieces that balance comfort and longevity.

And don't worry... you're definitely not the only one asking for fleece and flare restocks! 👀 We'll make sure your feedback is passed on, and hopefully we'll be able to help you build that full Sundé collection very soon.

Thank you for supporting our small brand and being part of our journey.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

I’ve purchased from Sunde a few times…

I’ve purchased from Sunde a few times and the quality is like no other. Think luxury loungewear. I always feel incredible when wearing Sunde.

8 June 2026
Unprompted review
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Reply from sundé

Thank you so much for your continued support! 🤍

To hear that you've come back to shop with us multiple times means so much. We always say that luxury isn't just about how something looks—it's about how it makes you feel when you wear it. So knowing that you feel incredible in your Sundé pieces is the biggest compliment we could receive.

We're passionate about creating elevated everyday essentials with exceptional quality, comfort and longevity, and we're so grateful that you've recognised that in our collections.

Thank you for being part of the Sundé community and supporting our small business.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

My Sundé tops feel like a luxury hug

My Sundé tops feel like a luxury hug, I even have a separate corner in my drawer for them ❤️

8 June 2026
Unprompted review
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Reply from sundé

This might be one of my favourite reviews ever! 🤍

"A luxury hug" is exactly how we hope our pieces feel, and the fact that your Sundé tops have earned their own special corner in your drawer has genuinely made me smile.

We put so much care into selecting fabrics that feel incredibly soft, comfortable and luxurious, so hearing this means the world.

Thank you for supporting our small business and for giving your Sundé pieces VIP status in your wardrobe! ❤️

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

I absolutely love sunde

I absolutely love sunde!
I firstly found this brand on asos when looking for loungewear and when I slid on those lounge pants I was like wow!! For a sensory girly, I can’t stand anything that’s itchy. So these were insanely butter. I then proceeded to find the brands website and I have since ordered many pieces from Tash!
She is by far the nicest ceo I’ve come across!
I hope as the brand grows I’ll end up with more than half a closet full of their products!

1 March 2026
Unprompted review
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Reply from sundé

Wow, thank you so much for this beautiful review. 🤍

I absolutely love hearing how you discovered Sundé through ASOS and then found your way to our website. Stories like this mean so much to me as a founder.

As someone who is incredibly particular about fabrics myself, hearing that our lounge pants passed the sensory test and felt buttery soft is one of the best compliments we could receive! Comfort has always been at the heart of everything we create.

Your kind words about me personally have genuinely made my day too. Building Sundé has been a labour of love, and being able to connect with our customers is one of my favourite parts of the journey.

Thank you for supporting us, for continuing to shop with us, and for being part of this community. I'll do my best to make sure we create enough pieces to help fill that wardrobe over time! ❤️

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Gorgeous quality products

Gorgeous quality products

8 December 2025
Unprompted review
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Reply from sundé

Thank you so much for your review! 🤍

We're delighted to hear you love the quality of your Sundé pieces. Creating beautiful, long-lasting products that feel as good as they look is at the heart of everything we do.

Thank you for supporting our small business and for taking the time to share your experience—it truly means the world to us.

Natasha x
Founder, Sundé

Rated 5 out of 5 stars

Sunde is the most luxurious brand I’ve…

Sunde is the most luxurious brand I’ve purchased and I think I own nearly every item because I know the quality is 11/10. Packaging, style, aesthetic are impeccable and all items mix and match with everything. Will always recommend this brand and you feel amazing in the material. My favourite outfits

1 June 2026
Unprompted review
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Reply from sundé

Wow, thank you so much for this incredible review. 🤍

To hear that you own nearly every Sundé piece and continue to come back because of the quality genuinely means the world to me. As a founder, there is no greater compliment than knowing our customers trust us time and time again.

I love that you've highlighted the packaging, aesthetic and versatility of the collections too. We design every piece to work seamlessly together, helping you build a wardrobe of timeless staples that you can mix, match and wear on repeat.

And "quality is 11/10" might just be my favourite line! 🥹

Thank you for your continued support, for recommending Sundé to others, and for being such a valued part of our community. Customers like you are helping us build something really special.

Natasha x
Founder, Sundé

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