I must admit to buying all my bras from Ouh La La . The selection of brands is fantastic and the delivery is prompt . I recently had a problem with a lost delivery , thankfully it was only 1 item but... See more
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Company details
- #10 of 33 best companies in Lingerie shop
- #18 of 36 best companies in Swimwear shop
- #22 of 53 best companies in Underwear shop
- #95 of 249 best companies in Ladies' clothes shop
Information provided by various external sources
Covid-19 Update Our online store is running as usual and we welcome orders from all over the world. Due to the impact of Coronavirus, however, there may be some delays in deliveries. We will keep you updated via email and endeavor to get your orders to you as soon as possible. Our team when packing and posting orders are following stringent hygiene requirements to ensure safety for all. - Since our inception in 2006, we at Ouh La La Limited have been committed to delivering top quality and exquisite lingerie to all customers. Today, we continue the business of supplying the finest luxury underwear through our online store, making women around the world feel confident and beautiful. With the wide-ranging stock of luxury lingerie brands including Empreinte, Wacoal, Lise Charmel and more, Ouh La La Limited provides products that best fit every need there is. Moreover, Ouh La La Limited retails fashionable clothing and offers swimwear in store to help complete the glamorous look for every occasion. We look forward to offering swimsuits and bikinis online line in early 2019.
Contact info
15 The Broadway, RH16 3AQ, Haywards Heath, United Kingdom
- +44 (0)1444 455123
- sales@ouhlala.co.uk
- ouhlala.co.uk
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Replied to 86% of negative reviews
Typically replies within 1 week
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Excellent provider
Always reliable, always good value, good quality products, quick responses to queries.
Overall I was delighted
Overall I was delighted. It would have helped if you had notified me that there was a delay in despatching the Maison Lejaby bra as you had to get it from the firm.
Product and very helpful people
Prompt delivery unfortunately I ordered…
Prompt delivery unfortunately I ordered the wrong item
Returns were easy overall a great service and bra was really pretty
Very polite lady on the phone when I…
Very polite lady on the phone when I rang , extremely helpful and credit was received within 2 days
Great service, able to speak to a person
Placed order, wasn’t sure of the delivery timescale. After a few days, I rang to enquire, I spoke to a friendly, helpful lady and was told my purchases were going in the post that day, I received them the next day, perfect and well wrapped. I shall definitely order from here again.
Dropshipping not 'in stock'
I indicated the order for post surgical product was urgent, I paid additional postage, item marked 'in stock'. Checking back now, is only two layers of clicks down re delivery that it says item 'may' take up to 5 days to be dispatched. The item was what I needed but the website term 'in stock' is misleading; in terms of impact on delivery time and on such an item it's really below par, and customer service was mediocre at best. This is drop shipping and should clearly set expectations of such on the item's description.
cotton, a dying art.
You have no idea how hard it is to find a cotton bra in this ere of mixtures. They are well made and I wish I could get them in black.
Nice item packaged beautifully took a…
Nice item packaged beautifully took a little while to arrive which was ok but exchange required me to sort own postage and took a long time to sort out so that process could be improved
Happy to find my favourite on Ouh La…
Happy to find my favourite on Ouh La La! Thanks to Brexit it took quite some time for dilevery.
Excellent service and great value
Overall, excellent experience. The item I purchased was beautifully packaged, and the service was faultless.
Personal touch
I must admit to buying all my bras from Ouh La La . The selection of brands is fantastic and the delivery is prompt . I recently had a problem with a lost delivery , thankfully it was only 1 item but the customer service team were amazing and have replaced the lost bra with no hesitation. I cannot praise them highly enough and certainly wouldn’t dream of shopping anywhere else ( no need as they have practically everything)
Well done Ouh La La , keep up the great work
Lovely company
Lovely company
...beautifully wrapped and delivery very quick .. wouldn't use anyone else x
Simone Perele - Love Me Night Short Emerald Green
great selection, good price and quick dispatch
Brilliant service and delivery
Excellent service and delivery. When I had a question about shipping, the response was quick and helpful.
2nd purchase and all perfect!
This was my 2nd buy from Ouh La La and so far so good! Lovely brands (Empreinte and Simone perele) and very responsive C/S, so I’m impressed thx! X
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