Stablepoint | Cloud & Unlimited Reseller Hosting Reviews 

1,003
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being excellent, professional, and going above and beyond to help. Many people highlight the staff's patience, knowledge, and ability to explain complex issues clearly. Reviewers consistently note the quick response times and efficient resolution of problems, often within minutes. However, some customers also noted a decline in service quality and support effectiveness recently. These reviewers mentioned issues like unanswered support tickets, slow responses, and a perceived lack of professionalism or communication. Additionally, a few people experienced problems with website migrations, DNS resolution, or email functionality.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, efficiency,... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising the support team as helpful,... See more

Service

People report positive experiences with service, with many customers appreciating the excellent and reliable... See more

Website

Reviewers highlight ambiguous aspects of website experiences, with some customers reporting significant... See more

Response time

Customers generally report satisfaction with response times, highlighting quick and efficient support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shout out to the all day/all night team at stablepoint, Christopher, Justin, Kim, and Nick. These guys fixed some crazy problems and repaired a actual catastrophic ssl related issue. Putting my sites... See more

Rated 5 out of 5 stars

I was having problems trying to move my website over to Stablepoint so I asked Stablepoint if they would do it for me and they did it really quickly, no problem at all. Thanks Wilis for your hard wor... See more

Company replied

Rated 5 out of 5 stars

Needed support from Stablepoint today as my emails weren't working correctly. I'm not the most technical person when it comes to computers, websites and emails but the support from Krasimira was brill... See more

Company replied

Rated 5 out of 5 stars

I'm just learning how to build and maintain a WordPress website, so there have been quite a few times when I've screwed something up or don't know what's going on. Each and every time I've needed assi... See more

Company replied


Company details

  1. #20 of 29 best companies in Web hosting company
  2. #3 of 5 best companies in Cloud storage service
  3. #7 of 7 best companies in Email service provider

Written by the company

Stablepoint provides fully managed cPanel™ web hosting, in a choice of 80+ global locations using cloud infrastructure from Amazon Web Services, Google Compute & others. Our aim is to focus on what makes hosting great: reliable servers, easy to use systems and fantastic customer support.

Looking to move Host?

Written by the company

Quick Setup and Free Migrations by Super Tech Experts
With years of experience in the industry our aim is to focus on what makes hosting simple and easy to manage. Our team will help you every step of the way with a free migration and domain transfer included with every package, and a choice of 80+ global locations so you can give the best possible performance to your users!
Powerful Reseller Hosting Options
Reseller Hosting & Premium Reseller Hosting options with Stablepoint. Enterprise SSD / CloudLinux / 24/7 Support / Free SSL Licenses / Free 2X Daily backups & Domain registration or transfer backed by a fully white-labelled platform - Join today and host with Stablepoint.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,003)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Team and service

Simona was excellent! She was very reassuring through the setup and she, Ivan and Az Zahra are the reason I like hosting at Stablepoint. They have so much knowledge and quick to respond. Highly recommend

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Really supportive help

These guys have always been great, with anything like this if you are a novice it can be mind blowing to navigate domain and mail settings and they are always on hand to help :) im glad i went with Stablepoint as the support is top!

9 July 2026
Rated 5 out of 5 stars

they helped me alot in a difficult case…

they helped me alot in a difficult case that the database forum got screwed up

they brought back the forum although not recovered for the latest version, they did their best to help and recover 99% of it. I do not know how the database got screwed up, but they helped alot and I am very grateful.

8 July 2026
Unprompted review

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