Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on ite... See more
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Review summary
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Reviews shaping this summary
Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confir... See more
Company replied
Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mi... See more
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Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I... See more
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Company details
- #12 of 201 best companies in Online marketplace
- #5 of 22 best companies in Department store
- #2 of 16 best companies in General Store
- #31 of 375 best companies in Gift shop
- #22 of 235 best companies in Homewares Shop
- #2 of 16 best companies in Shopping outlet
Written by the company
SirGordonBennett is a curated online retailer - marketplace purveying independent British made craftsmanship goods and British made gifts. Designed and crafted to last longer thus have less of an impact in the planet’s finite resources. We call it ModernHeritage. Made Well. Made to Last. Made in Britain. We are here to help you discover British craftsmanship brands that are handmade with traditional skills by artisans across Britain. Maybe you'll discover a brand that is new to you or a brand that you had forgotten about. So whether a brand is 200 years old with a Royal Warrant or 2 years old with a right royal future you'll say Gordon Bennett I didn't know Britain still made that. Sir Gordon Bennett is the perfect place to get a British made gift for that special person in your life. Or in fact something to treat yourself to some British craftsmanship goods, you know you are worth it. From British made homeware to British made clothing and from British perfume to books and everything in between, Sir Gordon Bennett has something for everyone. Sign up to Gordon'sBUGLE our newsletter and receive 10% off your first order and free UK, EU and USA delivery. Gordon'sBUGLE is a newsletter designed to entertain, amuse and occasionally bemuse. Looking at British culture and history through the lens of British manufacturing and design.
Contact info
Union House, 111 New Union Street, , CV1 2NT, Coventry,, United Kingdom
- support@sirgordonbennett.com
- sirgordonbennett.com
4.9
Excellent
1k reviews
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A quality indoor watering can.
I bought it on recommendation from my daughter & her partner who only buy quality goods. I must say I am very impressed.
24 January 2026
Reply from Sir Gordon Bennett
Thank you for your review, Sue. Delighted to hear that you are impressed with the quality of the goods. Great choice by the way - the Haws watering cans are excellent. Enjoy. Yours, Dan & Neil
Amazing products
Love all of the products here. Great to see championing British manufacturers.
25 January 2026
Reply from Sir Gordon Bennett
Thank you for your review. Pleased to hear you are a fan of British made craftsmanship goods too. Great choice by the way - the Kaymet serving trays are lovely things. Enjoy. Yours, Dan & Neil
This company really cares
Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on items I was expecting. That is until I had an email from Dan at Gordon Bennett who had taken action immediately and refunded me and apologised. What good service. No hassle. Thank you Dan. This company really cares.
28 January 2026
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Avalon. Yes, when we saw that there was a charge on the package we were very surprised, but pleased that we were able to get it rectified quickly. Thank you for your patience and understanding about the situation. Pleased that it didn't spoil your experience with us and enjoyment of the products. Lovely choices by the way. Hope you enjoy your British made goods. Yours, Dan & Neil
Lovely watercan great price first-class…
Lovely watercan great price first-class service thankyou
24 January 2026
Reply from Sir Gordon Bennett
Thank you for your review, Chris. Pleased you like your Haws watering can and the service. Yours, Dan & Neil
Beautiful Glasgow Brick vase delivered…
Beautiful Glasgow Brick vase delivered with care.
23 January 2026
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Jo. Great choice, we love the Glasgow brick vases. Enjoy. Yours, Dan & Neil
Lovely products, and prompt reliable delivery
I found it very easy to order from this company, and the product I purchased arrived promptly. It was well packaged but not overpackaged, in perfect condition and just what I wanted.
23 January 2026
Reply from Sir Gordon Bennett
Thank you for your review, Judith. Great choice by the way - the Haws watering cans are lovely things. Enjoy. Yours, Dan & Neil
Excellent service
Easy to use website, I was kept informed regarding my purchase and goods received within expected timescale and extremely well packaged
Thank you
14 January 2026
Reply from Sir Gordon Bennett
Thank you for taking the time to write a reply, Kazza. Pleased to be of service. Yours, Dan & Neil
Excellent ordering process from start to finish
The brick is perfect and was quickly delivered!
The packaging was excellent
I would highly recommend this company
9 January 2026
Reply from Sir Gordon Bennett
Hello Anne, thank you for taking the time to write a review. Very pleased to hear you enjoyed the service. Great choice too - the orange Leeds bricks are lovely. Enjoy! Yours, Dan & Neil
Fantastic service and superb…
Fantastic service and superb communication from Dan. The gift I ordered was on back order but I received regular updates. As soon as it was received it was delivered with careful protective packaging. Buy with confidence this is a great company to deal with.
9 December 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review. Really pleased that our communication and service levels were well received. Our pleasure, of course. Great choice by the way - the Whiteley Gift Sets are superb. Look forward to bring you some more British made gifts soon. Yours, Dan & Neil
Beautifully wrapped with care and attention
Beautifully wrapped brick vase from regional brick works, purchased for a special person as a thank you gift. Great choice of colours. I’ve asked my family to buy me one for Christmas!
28 November 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Amanda. Really pleased that we were able to help you with your special gifting moment. A lovely choice - the Liverpool brick vases are beautiful. Hope the recipient enjoys it. And hope you get one for Christmas too! Yours, Dan & Neil
Great aftercare/customer service
Aside from the great quality product, I’d like to commend the customer service.
Unfortunately my purchased arrived damaged
They were quick to respond to my email and send a replacement product within 24 hours.
The communication was informative and friendly. I felt valued.
Thank you
3 December 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Stuart. We were sorry to hear that your order was damaged in transit, but pleased that we were able to turn around a replacement very quickly for you. Breakages happen infrequently, thankfully (that was the first this year believe it or not, sorry it happened to yours!). We'll always work fast to get things sorted as soon as we know. Thank you for your timely replies, assistance and patience whilst we sought to rectify the issue. Look forward to helping you find some more British craftsmanship goods soon. Yours, Dan & Neil
Great customer service
Haven't received it yet. It's late
Just received it. The customer service was super from SirGordon Bennett. And the vase is lovely.
18 November 2025
Reply from Sir Gordon Bennett
----
UPDATE
Pleased to see that the depot confirmed they had you parcel on 25th and collection completed on 26th Nov. Appreciate your patience whilst we delivered the parcel Liz. Yours, Dan & Neil
------
Hello Elizabeth. Thank you for your review. Sorry to hear that you haven't received your parcel yet. Appreciate you bringing this to our attention. We say 3-5 working days for delivery, but usually that is much quicker. Just to recap, we received your order Monday 17th Nov, dispatched next working day Tue 18th Nov, so we'd normally expect your parcel to be there by today, Tues 25th Nov at the latest. We use Royal Mail Tracked 48, which is a very reliable service (no lost parcels for 12 months, and relatively few delays) so I am very sorry that your parcel is the exception. I can see on the tracking that for some reason it has been delayed in transit but it is still moving and is at your local depot as of 2.50am this morning. Now you've flagged this with us we can monitor progress and get the best result. If the parcel does become lost we will replace it. But we're sure it is nearing delivery now. Will open a ticket, email you, and we can continue our conversation there. Thanks for your patience and thanks again for bringing it to our attention. Yours Dan & Neil
Reply from Sir Gordon Bennett
Thank you, Liz, for taking the time to write a review. Really pleased to hear you like the FSC packaging we use, and the product (great choice by the way, the turquoise brick vase is lovely!). Look forward to helping you find some more British made goods and gifts soon. Yours, Dan & Neil
My order was a special birthday gift…
My order was a special birthday gift for a dear friend. I emailed after ordering in a panic that the order wouldn’t come in time for the birthday (my own fault for not being more organised) Dan’s response was incredibly thoughtful and re assuring, not only that to make sure I did receive the order in time he upgraded the delivery with no extra cost so the order actually came 2 days early! He communicated with me throughout and checked in after delivery that the gift was ok. An exceptional amount of care and attention was taken by Dan and I couldn’t be happier nor recommend them enough. Very rarely do you get good customer service like this and feel so valued.
4 November 2025
Unprompted review
Reply from Sir Gordon Bennett
Hello Laurie. Thank you for the kind words in your review, really appreciate it. Very pleased that we were able to deliver your gift in time, especially after the thought that you put into it. Delighted to be able to help you with your special moment with your friend. Hope they enjoyed it. Yours, Dan & Neil
We bought a beautiful vase
We bought a beautiful vase, they weren’t happy with the casting of the batch colour I had bought, they offered me an alternative option or refund or to wait! I opted to wait and they kept me updated weekly so I didn’t feel ignored! Fantastic customer service Dan was excellent! Thank you
7 November 2025
Reply from Sir Gordon Bennett
Thank you for your kind words in your review, Brendan. Appreciate your patience whilst we got the order sorted. Glad you like your yellow Yorkshire brick vase and it was worth the wait. We love them a lot! Look forward to helping you find some more British made homeware soon. Yours, Dan & Neil
Reply from Sir Gordon Bennett
Hello Ashley. Thank you for taking the time to write a review. Great choice by the way - the yellow Yorkshire brick vase is lovely. Enjoy! Yours, Dan & neil
Stylish, quality vase
I ordered the Yorkshire Brick vase and am delighted with my purchase. Super quick despatch, great communication and well packaged too.
10 November 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you Shopper, for taking the time to write a review. Really pleased to hear that you are pleased with the service. And that you love your new Yorkshire brick vase - they are lovely aren't they? Look forward to helping you with some more British made goods very soon. Yours, Dan & Neil
Good price and swift delivery
Good price and swift delivery. Product was very well wrapped for transit too.
6 November 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Mike. Pleased to hear you were happy with the service and the product. Great choice - the Yorkshire teal brick vase is a lovely colour. Look forward to helping you find some more British made craftsmanship goods again soon. Yours, Dan & Neil
Excellent service
Excellent service. Through no fault of anyone, my order was lost in the post. However, Dan and the team with incredibly responsive and got a replacement shipped out immediately. He follwed up as well to make sure that I received it and was happy with the product. Very impressive.
7 November 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for your kind words in your review, Bryn. Appreciate you bringing the issue with your parcel to our attention so we could fix the problem. Great choice of gift by the way - the William Whiteley kitchen scissors are excellent things. Hope the recipient enjoys them. Look forward to helping you with some more British made craftsmanship gifts very soon. Yours, Dan & Neil
Brilliant item and excellent customer…
Brilliant item and excellent customer service, fast delivery and so pleased with our purchase, great company
31 October 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for your kind words about our service, Claire. Really pleased to have made a good impression. Great choice by the way - the teal Manchester brick vase is really lovely. Hope you enjoy. Look forward to helping you find some more beautiful British made goods very soon. Yours, Dan & Neil
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