I would never have completed the forms. Losing our winter fuel allowance last year really annoyed me. I had never claimed anything and struggled for years with health issues and managed somehow to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found silver wings by chance and thank the lucky stars we did they explained application in easy to comprehend terms all sailed through with just over a hour phone call from them to guide us through p... See more
Company replied
A Molly Bradshaw contacted me after I rang their No.she talked me through the whole process speaking layman's terms and therefore very easy to understand and follow.I would recommend Silver wings to a... See more
A very professional company and an easy process. At all times excellent and a joy to talk to a person rather than machine and to converse and be understood in English! I would certainly recomend... See more
Company replied
Company details
- #14 of 22 best companies in Aged Care
- #4 of 8 best companies in Disability Services & Support Organisation
- #19 of 29 best companies in Home Care Service
Written by the company
Silverwings Benefits is a specialist organisation dedicated exclusively to helping older people and their families claim Attendance Allowance. We know that the process of applying for benefits can feel overwhelming, especially when it involves long forms, complex questions, and calls to the Department for Work and Pensions (DWP). That’s why our friendly and experienced team take care of everything on your behalf — from start to finish. We have a proven 96% success rate in securing Attendance Allowance for our clients. This means that in nearly every case we handle, people receive the vital financial support they are entitled to. Our advisors guide you step by step, asking the right questions, completing the application accurately, and making sure no important details are missed. We also take the time to explain the process clearly, so you and your family feel confident and supported throughout. Attendance Allowance can make a real difference to daily life. It helps with the extra costs of care and support, and can also open the door to additional benefits such as Pension Credit, Housing Benefit, Council Tax Reduction, Carer’s Allowance, and Blue Badge parking permits. By working with Silverwings Benefits, you are not only increasing your chances of a successful claim, but also gaining peace of mind that you have expert support on your side. Our mission is simple: to remove the stress and uncertainty from the Attendance Allowance application process, and to help older people live more comfortably, with the financial support they deserve. With Silverwings Benefits, you’ll always receive patient, compassionate, and professional service from a team that cares about making a difference.
Contact info
United Kingdom
- silverwingsbenefits.com
4.7
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fantastic friendly and helpful staff…
Fantastic friendly and helpful staff Very polite and professional
Great service
15 May 2026
Unprompted review
I have never claimed anything in my…
I have never claimed anything in my life and had no idea how to d do it thanks to you i am now in receipt of it
4 July 2026
Unprompted review
What can I say.brilliant company…
What can I say.brilliant company excellent service and could not have done it without the support of the team.very grateful and would recommend you you contact them for any assistance for pension credit and attendance allowance.thanks again to the team
21 July 2026
Unprompted review
Sean helped my dad Azad with his…
Sean helped my dad Azad with his application and was very patient and understanding. the process was smooth sailing get the form filled and we are confident with what the process is now.
10 June 2026
Unprompted review
It is with greatful pleasure that I…
It is with greatful pleasure that I commend Paige and Tony from Silver Wings for their care and professionalism over the last two weeks.
I was initially contacted by Paige who explained the process precisely and simply. My (many) questions were answered clearly and concisely and with unending patience.
Two follow up phone calls to allow me to consider all points and to discuss the matter with my family , these were facilitated without question.
Today I had a call from Tony. Together he and I completed the epic application form required for Attendance Allowance.
He showed enormous compassion when asking personal questions about my current predicament and the many challenges which are faced here in our home.
Without Tony's reassurance and endeavour I'm not sure I would not have managed the onerous task alone.
My sincere thank you Paige and Tony.
You are quite remarkable and I am truly grateful; regardless of the outcome.
You are an absolute credit to Silver Wings.
Kindest regards
David
5 June 2026
Unprompted review
From start to finish these guys have…Very Happy
From start to finish these guys have been professional helpful and extremely courteous. I cannot thank them all and the team for helping me through this difficult time in my life.Recommended to anyone thinking of engaging ..Silverwings Benefits
Thankyou
7 June 2026
Unprompted review
Dealing with Tony of Silverwings
Dealing with Tony was an absolute pleasure as he established a great rapport with me, was very sensitive, compassionate, understanding and respectful. I have no hesitation in giving him top marks for his interviewing skills.
Thank you Silverwings and thank you Tony.
3 June 2026
Unprompted review
Reply from Silverwings Benefits
Thank you for your wonderful review. We are delighted to hear that Tony made the process such a positive experience for you. Building trust and treating every client with compassion, understanding, and respect is at the heart of what we do, so it's fantastic to know that Tony provided that level of support throughout your claim.
We will be sure to pass your kind words on to Tony. Thank you for choosing Silverwings Benefits, and we wish you all the very best.
Kind regards,
The Silverwings Benefits Team
All the staff that I dealt with were…
All the staff that I dealt with were very friendly, very helpful and nice to deal with,
I would recommend Silverwings to anybody they are brilliant.
11 May 2026
Reply from Silverwings Benefits
Thank you for your kind review.
We're so pleased to hear that the team were friendly, helpful and a pleasure to deal with throughout your claim. Knowing that you had a positive experience means a great deal to us.
Thank you for your support and for saying that you would recommend Silverwings. We truly appreciate your feedback and wish you all the very best.
Silvering Benefits handled my claim
Silvering Benefits handled my claim, they were very respectful and easy to talk to, there service was fast and efficient, I just wish I had got in touch with them sooner, I would definetly recommend there service.
11 May 2026
Reply from Silverwings Benefits
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you found the team respectful, approachable and easy to talk to. Making the process as smooth and straightforward as possible is always our goal, so it's great to know you were pleased with the service you received.
It's especially lovely to hear that you wish you'd contacted us sooner. Thank you for your recommendation, and we wish you all the very best for the future.
A successful result
Easy to talk with some about personal details. Friendly respectful and helpful with good results after short waiting time. Would recommend to others.
11 May 2026
Reply from Silverwings Benefits
It's great to hear that you felt comfortable throughout the process. We know that discussing personal circumstances isn't always easy, so comments like this mean a lot to the team.
Thank you for your recommendation, and we're pleased we could help secure a positive outcome for you.
Found it a bit off putting that you are…
Found it a bit off putting that you are issuing invoices before l received notification of attendance allowance I also requested you to ring me last week so I could make a payment as I was finding it impossible to get through at hospital today Wednesday and Thursday I will try again friday
11 May 2026
Reply from Silverwings Benefits
Thank you for taking the time to leave a review.
We appreciate your honest feedback. Whilst we're pleased we were able to assist with your claim, we understand that communication and timing are important parts of the experience too. Your comments have been noted and are appreciated.
We wish you all the best moving forward.
Found silver wings by chance and thank…
Found silver wings by chance and thank the lucky stars we did they explained application in easy to comprehend terms all sailed through with just over a hour phone call from them to guide us through process although we answered honestly we thought the chances of offered attendance allowance would.nt be feasible but to our amazement all successful...yes we did pay a small percentage to them.. they made our life sweeter all but unexpectedly thank you!!!
11 May 2026
Reply from Silverwings Benefits
Reading reviews like this is exactly why we do what we do.
Many people are unsure whether they will qualify for Attendance Allowance, so it's always rewarding to hear from someone who was pleasantly surprised by the outcome. We're delighted that the process felt straightforward and that our team could guide you through it with confidence.
Thank you for your kind words, and we're so pleased we were able to play a part in making life a little easier for you.
Reply from Silverwings Benefits
Glad to hear everything went smoothly for you.
Thank you for choosing Silverwings and for taking the time to leave a review. We wish you all the very best.
Good efficient service
11 May 2026
Reply from Silverwings Benefits
Thank you for your review.
We're pleased to hear that you found the service efficient. We appreciate you taking the time to share your experience and thank you for choosing Silverwings.
From start to finish Silverwings kept…
From start to finish Silverwings kept me up dated every step of the way,no nonsense forms to fill in so incredibly easy My only regret is that I didn't claim earlier missing out on past payments.Highly recommend.
27 April 2026
Reply from Silverwings Benefits
Thank you for such a lovely review.
It's great to hear that you felt informed throughout the process and that everything was kept as straightforward as possible. One of our main aims is to take the stress out of what can often feel like a daunting application.
We're delighted we could help, and your recommendation is greatly appreciated. Thank you for choosing Silverwings.
They did what they said they would do…
They did what they said they would do and achieved results better than they expected
11 May 2026
Reply from Silverwings Benefits
Thank you for your wonderful review.
We're pleased to hear that we delivered on everything we said we would and that you were happy with the outcome of your claim. Helping our clients achieve the best possible result is what we're here for, so it's great to know we met your expectations.
Thank you for choosing Silverwings and for taking the time to leave a review.
So easy and help full
The whole experience from start to finish has been absolutely excellent. The staff have been very informative and helpful going through all the mounds of paperwork. The staff are so polite and helpful.Which makes experience a lot lot easier, would recommend them to anybody.
11 May 2026
Reply from Silverwings Benefits
Thank you for taking the time to leave such a lovely review.
We know that Attendance Allowance paperwork can feel overwhelming, so it's wonderful to hear that our team helped make the process easier and less stressful for you. Your comments about the staff's helpfulness and professionalism will mean a great deal to them.
Thank you for your recommendation and for putting your trust in Silverwings.
Reply from Silverwings Benefits
Thank you for your review.
We're delighted to hear that you found the service prompt and professional. We appreciate your support and thank you for choosing Silverwings.
My experience with Silverwings
I am very grateful to Tony from Silverwings. He was very kind and put me at my ease. I received the highest award to Attendance Allowance within 3 weeks of my application being received y the DWP.
15 May 2026
Reply from Silverwings Benefits
Thank you for your lovely review.
We're so pleased to hear that Tony helped you feel comfortable throughout the process. Applying for Attendance Allowance can sometimes feel daunting, so it's great to know that his support made things easier for you.
Receiving the highest rate within such a short time is fantastic news. We'll be sure to pass your kind words on to Tony, who will be delighted to read them.
i will tell anybody just to get you…
i will tell anybody just to get you people to sort it service was spot on thank you
11 May 2026
Reply from Silverwings Benefits
Thank you for your kind review.
It's wonderful to hear that you were so pleased with the service you received. Knowing that you would confidently recommend us to others is one of the greatest compliments we can receive.
Thank you for placing your trust in Silverwings, and we wish you all the very best.
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