Sigma Sports Reviews 

48,329
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and professional advice received during store visits and comprehensive bike fittings. Shoppers consistently highlight the fast delivery times, sturdy packaging, and very competitive prices across a wide selection of cycling equipment. However, some customers also noted occasional delays with shipping and delivery services taking longer to reach international or remote destinations. A few people experienced minor problems with product sizing or item fit when ordering specific clothing items online. Others mentioned receiving goods that did not fully match their initial expectations regarding specifications or design features.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items arrive quickly,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting swift shipping times and parcels... See more

Service

Reviewers mention positive feedback about service, frequently highlighting professional advice, helpful staff... See more

Price

People report positive experiences with price, frequently highlighting great sale discounts, competitive... See more

Staff

Users describe positive interactions with staff, frequently highlighting knowledgeable team members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Assioma Pro MX purchased on line. Chose Sigma Sports as supplier as they are reliable and have human beings to talk to in the event of an Issue. Pedals arrived tracked delivery and were test ridden y... See more

Rated 5 out of 5 stars

Great business. Have been dealing with them for years buying all the sorts of things that a keen cyclist uses: tyres, bike equipment, food, whatever - the goods always match quality expectations (as... See more

Rated 5 out of 5 stars

Trying on cycling shoes in a shop is probably one of the better ways to make sure you're getting the right fit. Sigma staff at the Oakham shop offered good advice and were patient with all my questio... See more

Rated 5 out of 5 stars

First bike purchased from Sigma. Stress-free, fair and fabulous hand-over. Rather than having the bike delivered, I elected to collect from the nearest store just in case it was not my size and need... See more


Company details

  1. Bicycle Shop
  2. also in
  3. Bike accessories store
  4. Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info


4.8

Excellent

TrustScore 5 out of 5

48k reviews

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4.8

All reviews

(48,329)

4,134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve always been impressed by the quick…

I’ve always been impressed by the quick delivery from Sigma Sport and this latest order came as swiftly as others. I had something missing from my order and after contacting customer support it was sorted out quickly and without hassle and I am now in receipt of my full order 👍🏻

26 October 2026
Rated 5 out of 5 stars

Great bike and amazing customer care

I'm very happy with my purchase. The bike is great value for money and was dispatched really quickly. Although it wasn't built exactly as requested, the customer care team was fantastic and quickly sorted out all the issues. Thank you again for your excellent support!

9 October 2026
Rated 4 out of 5 stars

My order arrived quickly but these knee warmers are too baggy

My order arrived quickly and without issue and the returns process looks relatively simple. However I'm returning these Castelli knee warmers as 'too large' because the bottom cuff is too loose. For me this is a design and manufacturing issue, but using those options on the Sigma Sports returns page seemed to make things complicated. I would suggest including a free text box as well as the dropdown list so customers can explain the issue.

15 October 2026

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