Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased seve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It all worked really well. I went online and wasn’t sure whether to pick large or medium. I phoned the Wilmslow store and they said to reserve both, pay a 10% deposit, try on when they arrived in stor... See more
Great after sales service. The shop at Wilmslow were ready to assist if my Ortlieb panniers did not arrive in time by Royal Mail. The panniers arrived as quoted and everything is sorted. Thanks.
Great bike shop , great website ! Probably the best bike website around here ! From the moment I ordered the bike and put a deposit down to the correspondence by email and phone was top notch and pur... See more
Company details
- #21 of 92 best companies in Bicycle Shop
- #13 of 56 best companies in Bike accessories store
- #14 of 37 best companies in Running Shop
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
27 Water Lane, SK9 5AB, Wilmslow, England, United Kingdom
- 01625 365223
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and repair of my…
Great customer service and repair of my bike, cost was pretty high but the work done was excellent.
Great price with good stock levels
Great price with good stock levels
Easy to arrange click and collect from wilmslow store
Great after sales service
Great after sales service. The shop at Wilmslow were ready to assist if my Ortlieb panniers did not arrive in time by Royal Mail.
The panniers arrived as quoted and everything is sorted. Thanks.
Good service
It all worked really well
It all worked really well. I went online and wasn’t sure whether to pick large or medium. I phoned the Wilmslow store and they said to reserve both, pay a 10% deposit, try on when they arrived in store and then just pay for the one I wanted. They arrived early, and it all worked efficiently. I am pleased with the packable Castelli rain jacket I bought
Full s-works bike build
Full s-works bike build, great comms and service from Sigma including fitting advice and parts. Top class.
Ordered brake calipers for my road bike…
Ordered brake calipers for my road bike and decided to collect them from the store.
The parts were available to pick up same day and when I arrived at the shop staff were very friendly and helpful.
10/10 would order again.
Very Polite & Helpful Staff
I did click and collect at the Wilmslow…
I did click and collect at the Wilmslow store. I ordered the wrong thing took it back and got a price match for the item I wanted. Lady in store was nice and helpful
Lovely experience shopping in the store…
Lovely experience shopping in the store in Wilmslow. I was served by Lizzie who was very nice, she made me feel comfortable and welcome.
I purchased some pedals on line at 10pm…
I purchased some pedals on line at 10pm and picked them up the next day at 11am. Super kick response. The staff were helpful in the shop and offered some advice to help with getting the pedals on/off.
Bright Store, Good Service
Very nice bright store, Greeted from the outset, Helped into a sale for a bike computer and got some advice on having some niggles on my bike fixed.
I forgot to use my Blue light Discount though : (
Great personal service
Great personal service, from the initial bike sizing to the final fit the team were excellent
Excellent bike service at Wilmslow
Bike service and repair on one of my Pinarellos at Wilmslow branch. All done perfectly. Very helpful advice from Gabriel. Excellent experience. Many thanks.
Great quality of service at Sigma Sports
Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased several items of clothing and some bib shorts for myself. Lizzie was very friendly and knowledgable about the products. Making a purchase was a pleasure not a chore. Finally a retailer that cares about customer service, we will definitely be returning.
Great service at the Wilmslow store &…
Great service at the Wilmslow store & knowlageable staff. Glad we have a new Sigma which is local to be
May use AI-assist with repliesRead more
I order on the Thursday/brought etc /…
I order on the Thursday/brought etc / for collection rode 38 mile / sorry we where going email you not available / I went on the Monday bearing in mind / ok I said can you then deliver to me / we are now the Tuesday the following week / had to email / then phone yesterday to see where items are .. tbh a bit poor .. what do you guys think … still nothing yet
Cheers Karl
Still waiting *********
Reply from Sigma Sports - Wilmslow
Sigma Sports - New Bike
Lizzie spent time listening to my requirements and then explained everything fully from the start right through to me collecting my bike, even ensuring all the modifications were completed for me before picking up - I couldn’t be more happy with my bike or the service from Lizzie & Sigma. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.