Continual problems with one of 2 home cameras since it was installed in 2021, and Securico never fixed it despite my reporting it and paying for the extra coverage. People came out to look at it, but... See more
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Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more
I have been a Securico customer for a few years now. Recently moved house and had CCTV installed. As usual received a five star, brilliant high quality service. Camera pics are superb quality and crys... See more
Company replied
The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... See more
Company details
- Security equipment
- Audio visual equipment repair service
- Closed Circuit Television Store
- Security System Installer
- Security system supplier
Information provided by various external sources
Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.
Contact info
Head Office: Basepoint Business Centre, Isidore Rd, Bromsgrove, B60 3ET, London, United Kingdom
- 0330 222 1637
- support@securicocctv.co.uk
- securicocctv.co.uk
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Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Poor workmanship and minimal support provided after the initial sale
Continual problems with one of 2 home cameras since it was installed in 2021, and Securico never fixed it despite my reporting it and paying for the extra coverage. People came out to look at it, but never solved it. One camera cuts out to “no video” almost every day, and comes back on randomly. I’ve tried everything myself. Also the installation was messy with holes drilled through my living room walls and not sealed. Telephone line workmen have remarked on the poor work. Definitely do not recommend this company.
I want to thank you james neighbour who complaint.\n About my camera.\n I was threatened by my tendency agreement.\n James, thank you for been there. Every step of the way if 8 wasn't for you.I don't
I want to thank you, james you have so helpful and understanding i heard a neighbour who complain about my camera i can't thank you enough helping me get through this i've got threaten that I was going to lose my tenancy read James bin there every step of the way helping me to sort this out. The outcome help of James, they're not going to take any further. Thank you, James for being there for me every single day. He was on that phone to me, helping me out.\n If you want any cameras put in, go to James.
The technician Ann was very good .very…
The technician Ann was very good .very clear and concise.Explained at every stage what she was doing .
Excellent service
Needed to get a faulty alarm…
Needed to get a faulty alarm decommissioned over the bank holiday weekend. Securico responded straightaway with excellent reassurance and sent an engineer who came bang on time. Shane the engineer was outstanding, calm, polite, knowledgeable and fixed the problem completely. Very impressed indeed
I was very impressed by the young…
I was very impressed by the young gentleman who visited me last week. My cctv had gone off completely.
He was very professional and soon realised what the problem was and rectified it. He was a perfect gentleman too. In fact I was very impressed with Securico in general. I spoke to Rina who put me on the right road. I am also very impressed with the way my problem was solved. Securic is an excellent company.
I would of thought if mabe if the…
I would of thought if mabe if the customers camera has gone down,they would take replacements when they turn up,no,thats 2 easy
Reply from SECURICO CCTV
Anna was Great🌟🌟🌟🌟🌟
Anna called twice as promised and helped me with everything. She was professional and receptive to my concerns, making the process easier to navigate.
Very impressed with the work
Very impressed with the work. Cameras fitted neatly and the app was set up on all our phones before they left.
Very good Can tell these guys know what…
Very good Can tell these guys know what they’re doing. Installation was tidy and the whole process was stress free.
Aftercare is awful
Aftercare is awful, they give a date to attend and simply dont turn up or they will call on the day day to say they cant make it. 5 months from the beginning of the issue its not resolved and you cant get a number to call. A very poor company that frankly dont care
My experience was brilliant
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clearly. It's so refreshing to encounter a business that goes the extra mile. I'd definitely recommend them!
Great company.
Great company! Customer service was on point, happy to help and answer any questions. Will look after you for any cctv needs or requirements. be sure to get in touch with them for any enquiries.
I appreciated how honest and…
I appreciated how honest and straightforward the team was. They didn’t try to upsell anything unnecessary and recommended exactly what we needed for our property. Really trustworthy company.I’d recommend it to everyone.
very good people to work with
Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took the time to explain everything clearly and thoroughly. They really went above and beyond to demonstrate the level of support provided by Securico Fire & Security. I would highly recommend them 👌
Cowboy’s. Not compliant and don’t care
Cowboy company that pull a price out of their pocket at random. They rip people off, are not compliant with anything they do and are just out to make a quick bit of money. Aftercare is non existent with no response to any issues, even when under warranty. I would genuinely avoid this company at all costs!
Reply from SECURICO CCTV
The company is called securico…
The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordable price.Ann who I had the pleasure of speaking with today was very professional very helpful and very patient..all round a 1st class outfit.
Speaking with the tech team was…
Speaking with the tech team was pleasantly spoken and very clear instructions on resolving the network issues.
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