SECURICO CCTV Reviews 

1,763
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Continual problems with one of 2 home cameras since it was installed in 2021, and Securico never fixed it despite my reporting it and paying for the extra coverage. People came out to look at it, but... See more

Rated 5 out of 5 stars

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more

Rated 5 out of 5 stars

I have been a Securico customer for a few years now. Recently moved house and had CCTV installed. As usual received a five star, brilliant high quality service. Camera pics are superb quality and crys... See more

Company replied

Rated 5 out of 5 stars

The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... See more

Company details

  1. Security equipment
  2. Audio visual equipment repair service
  3. Closed Circuit Television Store
  4. Security System Installer
  5. Security system supplier

Information provided by various external sources

Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

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Replied to 42% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(1,763)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor workmanship and minimal support provided after the initial sale

Continual problems with one of 2 home cameras since it was installed in 2021, and Securico never fixed it despite my reporting it and paying for the extra coverage. People came out to look at it, but never solved it. One camera cuts out to “no video” almost every day, and comes back on randomly. I’ve tried everything myself. Also the installation was messy with holes drilled through my living room walls and not sealed. Telephone line workmen have remarked on the poor work. Definitely do not recommend this company.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I want to thank you james neighbour who complaint.\n About my camera.\n I was threatened by my tendency agreement.\n James, thank you for been there. Every step of the way if 8 wasn't for you.I don't

I want to thank you, james you have so helpful and understanding i heard a neighbour who complain about my camera i can't thank you enough helping me get through this i've got threaten that I was going to lose my tenancy read James bin there every step of the way helping me to sort this out. The outcome help of James, they're not going to take any further. Thank you, James for being there for me every single day. He was on that phone to me, helping me out.\n If you want any cameras put in, go to James.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Needed to get a faulty alarm…

Needed to get a faulty alarm decommissioned over the bank holiday weekend. Securico responded straightaway with excellent reassurance and sent an engineer who came bang on time. Shane the engineer was outstanding, calm, polite, knowledgeable and fixed the problem completely. Very impressed indeed

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed by the young…

I was very impressed by the young gentleman who visited me last week. My cctv had gone off completely.
He was very professional and soon realised what the problem was and rectified it. He was a perfect gentleman too. In fact I was very impressed with Securico in general. I spoke to Rina who put me on the right road. I am also very impressed with the way my problem was solved. Securic is an excellent company.

2 May 2026
Unprompted review
Rated 3 out of 5 stars

I would of thought if mabe if the…

I would of thought if mabe if the customers camera has gone down,they would take replacements when they turn up,no,thats 2 easy

22 May 2026
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Hi Danny P

Thanks for your review.

Our engineers normally carry replacement cameras for situations like this.

We are looking into why they didn't have the stock with them on this occasion.

Please accept our apologies for this experience.

If you have any questions please email support@securicocctv.co.uk

Best wishes

Brian
Securico Customer Services

Rated 1 out of 5 stars

Aftercare is awful

Aftercare is awful, they give a date to attend and simply dont turn up or they will call on the day day to say they cant make it. 5 months from the beginning of the issue its not resolved and you cant get a number to call. A very poor company that frankly dont care

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clearly. It's so refreshing to encounter a business that goes the extra mile. I'd definitely recommend them!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

Great company! Customer service was on point, happy to help and answer any questions. Will look after you for any cctv needs or requirements. be sure to get in touch with them for any enquiries.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I appreciated how honest and…

I appreciated how honest and straightforward the team was. They didn’t try to upsell anything unnecessary and recommended exactly what we needed for our property. Really trustworthy company.I’d recommend it to everyone.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

very good people to work with

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took the time to explain everything clearly and thoroughly. They really went above and beyond to demonstrate the level of support provided by Securico Fire & Security. I would highly recommend them 👌

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Cowboy’s. Not compliant and don’t care

Cowboy company that pull a price out of their pocket at random. They rip people off, are not compliant with anything they do and are just out to make a quick bit of money. Aftercare is non existent with no response to any issues, even when under warranty. I would genuinely avoid this company at all costs!

1 April 2026
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Hello Jon Jon,

We've sent a request for more information from you so that we may identify and investigate your complaint.

Our pricing is always competitive and we will try to beat quotes where possible.

Our engineers are qualified, competent, and where compliance with standards is required we always meet it.

We have a dedicated aftercare team who provide remote technical support to resolve the majority of queries within the first call. Where an hand-on support is necessary we dispatch an engineer to the site.

Warranties supplied are one or two years, and can be extended! Support, call out and hardware replacements are free of charge when under warranty (T&Cs apply)

Rated 5 out of 5 stars

The company is called securico…

The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordable price.Ann who I had the pleasure of speaking with today was very professional very helpful and very patient..all round a 1st class outfit.

22 April 2026
Unprompted review

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