Softastrd Reviews 

1,785
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I'm very happy with my purchase from this website. I had some trouble installing a product, and they responded quickly, resolving the issue remotely. Thank you so much to SOFT ASTRD. I will definitely... See more

Company replied

Rated 5 out of 5 stars

Absolutely perfect. Super fast, and everything works flawlessly. I had a minor issue, so I reached out to their support team. Despite it being Sunday around lunchtime, in the middle of August, and f... See more

Company replied

Rated 5 out of 5 stars

I have bought the MS office today, Initially there was some glitch to install . Once I sent the e mail ,The team immediately responded me then provided me full support through what's app. So Dedicate... See more

Rated 5 out of 5 stars

I purchased Adobe Acrobat Pro DC 2019 a few months ago from SoftAstrd. After updating to Windows 11, my version was no longer compatible with the operating system. Even though some time had passed... See more

Company details

  1. Computer Software Shop

Written by the company

SOFTASTRD is committed to simplifying the process of obtaining software licenses, both for individuals and companies. We offer a wide range of software from leading manufacturers, including general PC/MAC, antivirus, Microsoft Office and server software, all at unbeatable prices. Our team of expert technicians are fully knowledgeable about our products and can quickly resolve any software issue. If you need help, our friendly technical support team is available 24 hours a day via chat or email. Discover the convenience and affordability of SOFTASTRD today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(1,785)

899 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm very happy with my purchase from…

I'm very happy with my purchase from this website. I had some trouble installing a product, and they responded quickly, resolving the issue remotely. Thank you so much to SOFT ASTRD. I will definitely buy from them again.

1 September 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 1 out of 5 stars

MS Office 2024 Pro Plus 32/64 Bit

Ordered and received MS Office 2024 Pro Plus 32/64 Bit Licence. However, when trying to install the software on a 32 bit computer I received a prompt that only 64 bit was available.
Emailed supplier twice in the last two weeks. Not even had the courtesy of a reply.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Subscriptions not suitable for workers

I can't give ZERO stars, and I'm sorry!
How sorry I am for the service, at least based on my experience with a 12-month Adobe Suite subscription.
I'm tired of contacting customer service pointlessly, and they've decided not to respond.
Since I started using this service, I've had to constantly switch accounts, which is a nuisance, but at least I could work. Now, however, my account hasn't worked for months. I repeatedly ask for support, and after a few days, they respond by activating a new account. I'm able to work one day, and the next, we're back to square one. I'm losing days of work for a service that, when it worked, was still causing problems, then it stopped working entirely, and my subscription was supposed to expire on December 14, 2026. It's September 1, 2026, and I haven't been able to work properly for two months!

I must have written about twenty emails in two months to access the service...

100% NOT RECOMMENDED.
Sorry!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and it works

Fast delivery and it works. Included instructions to upgrade Windows Home to Pro.

30 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

Office 2024

I need the licenses urgently and thanks Softastrd I solved my problem. Very trustworthy and speedy.

30 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

You are my point of reference

You are my point of reference, precision, quality of service, speed, "human" prices, highly recommended!
Claudio

29 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

Easy and quick

Easy, fast, all smooth. The price for Office license (Mac version) was very competitive. Highly recommended.

24 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

Office 2024

I found a competitively priced product key for Office 2024 that was perfect for my new PC. The acquiring process was super straightforward and the activation literally took two minutes: overall, a very positive experience!

23 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Super fast, and everything works flawlessly.
I had a minor issue, so I reached out to their support team. Despite it being Sunday around lunchtime, in the middle of August, and for a purchase of just €3, I received an immediate response and they sorted everything out straight away.
That level of customer service really says a lot about a company. They’ve definitely earned a loyal customer. Highly recommended!

16 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 1 out of 5 stars

No European VAT in the receipt

I am not sure how they think they are legally appropriate if they do business with a half translated invoice that has no EU-OSS-VAT but rather no VAT at all. The support number after purchase is Italian but they claim that they are from the US and reply like the support agent isn't capable of understanding English by just replying "Yes yes" and stuff like that.

The price is good, but if they don't apply any VAT it's not for businesses.

Edit (2026-08-12)
Found out why they claim to be a valid company. Buying a shell LLC from Wyoming for 490 USD created by LLC Company (check the address in Google and Wyoming Economic Chamber), using a UK phone number for "WhatsApp support" and not complying with EU VAT regulations but claiming to be a valid US company. On the paper, yes, according to sticking to the local regulations, no.

Edit (2026-08-25)
Also they then send you newsletter in Italian. So, well, someone seem to have bought a U.S. LLC and now blows up the language/translation setup. There are just so many things that don't fit in my opinion.

11 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

Hello dear, we are in US, we are an LLC with reseller authorization from microsoft, , we reply with all languages. The LLC has an EAN not a VAT and its available on your invoice. Thanks
Wa sir awa chrb lb7r

Rated 3 out of 5 stars

Almost good

I liked easy way to proceed, only remark to unavailability or lack or clarity about the usage of discount coupon: I had to of them but once I clicked to proceed, transaction was effective.

6 August 2026
Unprompted review
Softastrd logo

Reply from Softastrd

sei il benvenuto, se hai bisogno di ulteriore aiuto. contattaci

Rated 5 out of 5 stars

Fast, professional, and truly helpful customer support

I purchased Adobe Acrobat Pro DC 2019 a few months ago from SoftAstrd. After updating to Windows 11, my version was no longer compatible with the operating system. Even though some time had passed since my purchase, I contacted SoftAstrd’s customer support to ask for help.

They replied within minutes, with kindness and professionalism, and immediately provided the solution to my issue.
Excellent experience: fast, knowledgeable, and helpful service.
I definitely recommend SoftAstrd.

3 August 2026
Unprompted review

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