Missrosier Reviews 

337
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, most reviewers were unhappy with their experience overall. People experienced major frustrations with the strict return and refund policies, frequently struggling to get their money back and instead receiving unwanted store credit or vouchers. Buyers also noted that orders frequently arrived significantly later than expected and that the delivered items looked completely different from the website pictures. Though some customers were satisfied with their purchases, praising the stunning design, amazing fabric quality, and perfect fit of the dresses. Consumers additionally mentioned receiving numerous wonderful compliments from friends when wearing these elegant items to various special occasions and events.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many consumers praise the... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among buyers. On one... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Return policy

Clients share negative opinions on return policy, expressing frustration over the complicated and... See more

Refund

Consumers find refund experiences to be extremely frustrating, expressing widespread dissatisfaction with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Don’t get sucked in! I seen reviews and still thought I’d give them the benefit of the doubt. The material of the clothes they send is completely different to product images and still quite $$$$... See more

Company replied

Rated 1 out of 5 stars

"Attention, consumers Miss Rosier! I had a very negative experience with this brand. The exchange period is only seven days after delivery, and there is no option for a refund. The refund is only give... See more

Rated 1 out of 5 stars

Very disappointing experience. After years of shopping online, this is the first time I have been scammed. The delivery time was unacceptable, the product quality was far below expectations, and... See more

Company replied

Rated 1 out of 5 stars

I returned my order within the legal 14-day window, but the merchant refuses to issue a monetary refund, forcing me to accept a gift card instead. This is a clear violation of European Consumer Law (D... See more


2.5

Poor

TrustScore 2.5 out of 5

337 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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2.5

All reviews

(337)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Miss Rosier outfits

Bought 2 dresses from Miss Rosier for my maternity photoshoot and I was pleased with them. The quality, structure and fit of the dresses were perfect! Dresses arrived on time and I received timely responses to my queries via their DM on Instagram.

Miss Rosier is my new go to for stunning dresses for any special events!😍

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Fenella Asymmetrical Draped Cape & Dress Matching Set

I got the Fenella Red Asymmetrical Draped Cape & Dress matching set in XL. I loved this dress! The fabric was thick, soft, and stretchy. It was a very flattering dress mostly being a plus size girly I was nervous since it only went up to XL but the material is stretchy and hugs you in all the right places. I got a lot of compliments at the wedding wearing this dress. This was a wonderful experience with Missrosier and I can't wait for my birthday dress that I ordered to show up soon for my birthday trip in two weeks! :)

15 August 2026
Unprompted review
Rated 5 out of 5 stars

had such a wonderful experience with…

had such a wonderful experience with Miss Rosier! ✨

I wore this absolutely stunning dress to my brother’s wedding, and I received so many compliments throughout the entire day. Everyone admired it, and I truly felt beautiful and confident wearing it. 🤍

The dress was even more beautiful in person — elegant, feminine, and so special. It made an already unforgettable day feel even more magical.

Thank you, Miss Rosier, for creating such beautiful pieces. I couldn’t have chosen a more perfect dress for such a special occasion!

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing design!!

Amazing design!!! I love the way they feel so comfortable on me and always make me feel so confident. They quality is truly good and I will keep wearing them in every single occasion.

31 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for this lovely review! 💕

We're thrilled to hear the dresses feel so comfortable on you and help you feel confident — that's exactly the feeling we hope every piece brings.

We're also so glad you love the quality, and we look forward to being part of many more special occasions with you ✨

Rated 5 out of 5 stars

Most beautiful pink dress

Most beautiful pink dress. I felt like a princess. Thank you so much

29 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for this sweet review! 💕

We're so happy to hear this pink dress made you feel like a princess — that's exactly the feeling we hope to create.

We can't wait to bring you more beautiful moments like this soon ✨

Rated 1 out of 5 stars

Don’t get sucked in!

Don’t get sucked in!
I seen reviews and still thought I’d give them the benefit of the doubt.
The material of the clothes they send is completely different to product images and still quite $$$$ considering !

Not even worth the returns process, given they only do store credit and it’s a 4 week turn around at least, then they charge you fees for processing said return LOL.
I fell in love with a dress and could not find it anywhere else, so got sucked in. $300+ AUD down the drain 😭.

28 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

We're sorry to hear this wasn't the experience you hoped for. Any difference between the product and the images shown is something we take seriously and continue to work on. If you still have questions about how your return was handled, please feel free to email us at hello@missrosier.com with your order number, and we'd be happy to go over it with you or see if there's anything else we can help with.

Rated 1 out of 5 stars

Terrible communication/product

My first purchase from this company was great, so I trusted them enough to purchase two options for a bridesmaid dress. Unfortunately, this experience was a nightmare from start to finish.

It took nearly **3 weeks with no shipping update**, and after contacting customer service, I had to speak with three different people and wait almost another week before getting an actual update. One dress was eventually shipped, while the other was ultimately canceled because it was a popular item and would not arrive in time. Despite repeatedly requesting a refund, it took multiple attempts before they finally agreed.

The dress I did receive was extremely disappointing. While the fabric was beautiful, the dress itself was poorly made and very unflattering. I requested a refund, but by then their return policy had changed. I agreed to a partial refund and store credit, returned the dress, and received confirmation that it had been accepted. They then told me my refund had already been processed and was on its way. When I followed up, they admitted it **had not actually been processed** and asked for my PayPal information. Unfortunately, PayPal isn't an option for me, and they have yet to provide another solution. It's now been almost **two additional weeks**.

Overall, the lack of communication, customer service, and quality of the product have been incredibly disappointing. Had the dress been made well, I would have happily kept it. This experience has completely ruined my confidence in the company, and I will not be shopping with or recommending them again.

26 June 2026
Unprompted review
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Reply from Missrosier

We're truly sorry to hear about everything you've been through with this order. From the shipping delays and the back-and-forth communication, to the quality of the dress not meeting expectations — this is not at all the experience we want you to have, especially for something as meaningful as a bridesmaid dress.

We're sorry for the inconvenience regarding the refund method. Please email us at hello@missrosier.com with your order number and a note that PayPal isn't an option for you, and we'll look into coordinating an alternative solution as soon as possible.

Rated 5 out of 5 stars

Such an amazing piece of art

Such an amazing piece of art
It was one of the most beautiful dresses I’ve ever worn
It’s take a little bit time to get it but it’s Worth it
❤️❤️❤️❤️

22 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for this heartfelt review! ❤️ We're so happy to hear this is one of the most beautiful dresses you've ever worn, and we truly appreciate your patience with the wait — we hope the result made it all worthwhile. We look forward to bringing you more pieces worth waiting for very soon ✨

Rated 5 out of 5 stars

10/10 experience

I ordered this dress for an event, it came on time and ABSOLUTELY perfect, the material was snatchinggg and I felt like an absolute princess. The customer service was also over the top, they made sure I felt well taken care of. I got soo many compliments I would definitely reorder from here especially since their clothes are true to size and I don’t have to guess whether it’s gonna fit me or not!

24 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you for sharing such a wonderful experience. Hearing that your dress arrived on time, that the material exceeded your expectations, and that it helped you feel truly elegant and confident at your event means so much to us.

We're also grateful for your kind words about our customer service team, and we'll be sure to share this with them. We're delighted the fit was true to size as well, and we look forward to welcoming you back for another beautifully tailored experience soon.

Rated 1 out of 5 stars

Very disappointing experience with Miss…

Very disappointing experience with Miss Rosier.

The dresses I received did not match the quality or appearance I expected from the website, especially considering the price paid. I contacted customer service to request a return within the return period, clearly explaining that I simply wanted to return the items and receive a refund.

Instead of providing straightforward return instructions, they repeatedly questioned my reasons for returning the dresses and tried to push alternative solutions, including keeping the dresses or paying additional shipping and handling fees for an exchange.

What I found particularly frustrating was that even after I clarified that I was requesting a return—not claiming that the items were defective—they continued to make the process unnecessarily complicated.

The overall return experience was frustrating and time-consuming. Based on my experience, I would not recommend Miss Rosier and would personally not purchase from them again.

3 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

We're truly sorry to hear about this experience with your return. What you've described is not how the process should work — a return should be simple and straightforward, not something that leaves you feeling questioned or pushed toward other options.

If your return hasn't been fully resolved yet, please email us at hello@missrosier.com with your order number, and we'll personally arrange the return and follow up on your refund directly. Your feedback is genuinely valuable to us, and we'll be using it to improve how our team communicates around returns. Again, we're sorry for the frustration this caused.

Rated 5 out of 5 stars

My experience with Miss Rosier has been…

My experience with Miss Rosier has been absolutely fantastic. ❤️

I would even love the opportunity to become an ambassador for your dresses. Your designs are truly beautiful and created with such great style and attention to detail.

I am absolutely amazed by the quality of the materials, the uniqueness and character of the dresses. I received so many wonderful compliments from so many people.

Thank you from the bottom of my heart for making such an important moment in my life even more special.

Please continue doing what you do — empowering and making women around the world feel beautiful. A dress can sometimes change the way we look, the role we embody, and most importantly, the way we feel.

I truly love what you create.

26 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Reading your words truly moved us ❤️ Thank you for sharing your experience so thoughtfully, and for recognizing our designs, materials, and attention to detail — it means the world to us. Being part of such an important moment in your life, and making it even more special, is honestly the greatest honor.

As for becoming an ambassador, we truly appreciate your interest! We'll pass your details along to the relevant team, and if there's an opportunity, we'll be sure to reach out. In the meantime, we'd love for you to stay close to us as we continue this journey 💕

Rated 5 out of 5 stars

I love my dress

The dress is up to my expectation. The material is so nice and the fits beautifully.

26 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for your review! 💕 We're thrilled to hear the dress met your expectations, and that you loved the material and the fit! Thank you for choosing us — we hope this dress brings you many beautiful moments!

Rated 5 out of 5 stars

Perfect dress!

The dress arrived quickly and was beautifully packaged. It’s absolutely gorgeous and perfect! I love it so much! 1000% recommend! 🤍✨

10 August 2026
Unprompted review
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Reply from Missrosier

Thank you so much for this sweet review! 💕 We're so happy to hear your dress arrived quickly and the packaging was on point — and even happier that you're loving the dress itself! 1000% recommend truly means the world to us 🤍✨ Can't wait to see you style it, feel free to tag us anytime, and we hope to see you again soon!

Rated 1 out of 5 stars

If i can give a 0 I could awful

If i can give a 0 I could awful. The produbts all arrived iver nonth kate. Tgey qre not giving refund. I paid over 300 to return . They said they would refund it but stil nothing

Have ad no communication wince

25 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

We're so sorry to hear about this experience — this is not the level of service we aim to provide, and we completely understand your frustration with the delay, the return, and the lack of follow-up on the refund. This should never have happened, and we want to make it right as soon as possible.

Could you please email us at hello@missrosier.com with your order number? We'll personally look into the refund status and communication gap and get this resolved for you directly. We appreciate you bringing this to our attention and are sorry for the inconvenience caused.

Rated 5 out of 5 stars

I love my dress so much

I love my dress so much! I ordered a size medium and it fits perfectly and was so flattering!

25 July 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for your sweet words! 💕 We're thrilled to hear the fit was perfect and that you're loving your dress — that's exactly the flattering silhouette we aim for. Can't wait to see you style it, feel free to tag us in your photos! Thank you for choosing us, and we hope to see you again soon. ✨

Rated 5 out of 5 stars

I recently purchased a dress from this…

I recently purchased a dress from this website and I absolutely loved it! 😍✨ The dress was beautiful, the quality was amazing, and the fit was perfect. The customer service was also excellent and very helpful. Overall, such a great experience! 🤍 Highly recommend! ✨

3 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for your wonderful review! 🤍 We’re absolutely delighted to hear that you loved the dress, from the quality and fit to the overall experience. It means so much to know that our customer care team could also make your experience a positive one. ✨

Thank you for choosing Miss Rosier and for your kind recommendation! We truly appreciate your support. 🌹

Rated 5 out of 5 stars

Honestly I’m so happy

Honestly I’m so happy, my dress is to die for, fantastic quality and I felt stunning at my sisters wedding. 10000% recommend xxx

24 April 2026
Unprompted review
Missrosier logo

Reply from Missrosier

Thank you so much for your lovely review! 🤍 We’re absolutely thrilled to hear that you loved your dress and felt stunning at your sister’s wedding. Knowing that you were happy with the quality makes us so proud! ✨

Thank you for choosing Miss Rosier for such a special occasion and for your amazing recommendation. It truly means so much to our team! 🌹

Rated 1 out of 5 stars

This is obviously an SCAM!!

This is obviously an SCAM!!! If you look closely almost all of their photos are AI; the product WILL NOT look like that upon arrival as the images are fabricated. At no point in the website does it state that their "pictures" are generated by AI and they even try to deceive the buyer by listing the "model"'s height and size (I repeat, those are not real people, they do not have real proportions, and neither are the clothes) as to make them pass as humans. Do not waste your money on this scam.

4 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

We’re sorry to hear that our brand and imagery have left you with this impression. We take concerns around transparency and customer trust very seriously.

Our product imagery is created to accurately showcase the design, details and overall look of our pieces, and we never intend to mislead our customers. We understand how important it is to feel confident in what you’re purchasing, which is why we’re always happy to provide additional product information when needed.

If you have any specific concerns about an item or your experience with us, please contact our customer care team at hello@missrosier.com. We’d be happy to look into this further and address your concerns directly. 🤍

Rated 1 out of 5 stars

Is not trusted brand

Is not trusted brand! Please don’t buy from them

20 August 2026
Unprompted review
Missrosier logo

Reply from Missrosier

We’re truly sorry to hear that you feel this way. Building trust with our customers is incredibly important to us, and we’re disappointed that your experience did not meet your expectations.

We’d genuinely appreciate the opportunity to understand what went wrong and make things right. Please feel free to reach out to our customer care team at hello@missrosier.com with your order details, and we’ll be happy to look into this for you. 🤍

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