Called over an outside manhole cover beginning to overflow, from call to problem solved must have been less than 2 hours. Lad who came out was friendly, helpful and offered advice on how to avoid... See more
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Company details
- #1 of 20 best companies in Drainage Service
- #4 of 53 best companies in Construction company
- #1 of 3 best companies in Sewage disposal service
Written by the company
We are a drainage company that operates across the North West, including Liverpool, Manchester, The Wirral and Cheshire. Our services include drain unblocking, drain repairs/construction and drain surveying. We are your local, family-run drainage company and are always happy to help solve any of your drainage needs. As a drainage company we take pride in the work we do, this is reflected in our warranty and seen in our reviews. Contact us now for more information on how we can solve your drainage problems.
#1 Drain Unblocker Company
Fixed price, low-cost drain services are what we do best
Contact info
Unit D/92, Commerce Way, L8 7BA, Liverpool, United Kingdom
- 0330 133 1101
- info@merseyrod.co.uk
- merseyrod.co.uk
Asks customers to review
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Very professional and efficient service…
Very professional and efficient service
Couldn’t be more grateful for them fitting me in the same day
Thankyou
Efficient, trustworthy & reliable
Have used Merseyrod previously, a few years ago, and they remain just as good. An external drain needed Attention. They were with me in just over an hour and the blocked drain was quickly and expertly sorted out. An efficient, trustworthy and reliable firm!
Very professional from the initial…
Very professional from the initial phone call. Communication was excellent. The service was quick and thorough. Would definitely recommend Mersey Rod.
Great service and support
Toilet was backing up called Becky who was very helpful and arranged for someone to call around that afternoon .
Andy called to advise 30 mins away ,came and sorted the problem and explained the issue and sorted it for us .
Great service and very helpful customer care .
Blocked drain and further work needed
We found water spilling out the kitchen grid.
Gave Merseyrod a call who was here within the hour and sorted.
Checked the drain with a camera and found small cracked drain causing the problem.
Gave a very reasonable quote to repair our home insurance agreed to settle.
Great service, would recommend.
Wpud
Helpful and efficient
Called Mersey Rod as United Utilities decided that my drains serviced only my property. The lady on the telephone was really helpful gave me all the information i needed. Within 2 hours my drains where cleared they showed me what the problem was and gave solutions how to prevent the problem reoccurring. Would definitely recommend.
Excellent service
Excellent service. Called them in the evening as my drains had blocked (toilet wipes, I know, I know, lesson very much learned!). Explained my husband is going through chemo so need to keep the risk of infection low for him. Came out early next morning as a priority for us and sorted everything within 30 minutes. Recommendations also made after putting camera down to check everything out. Couldn't have asked for better service after a very stressful and smelly few hours where I had tried to clear it by hand!! Will definitely be using them to sort out their recommendations for me (no pushy sales tactics either, just up to me if I want to sort it or not) - Thank you!
Excellent service from start to finish
Phoned in the evening and got an appointment for the following morning. Both guys that turned up were polite, helpful and solved the blocked drain issue that I had. Would highly recommend this company to others.
Great service to rectify a big problem…
Great service to rectify a big problem on Sunday morning. Drainage totally backed up to overflowing; waste, sinks, everything.
called Mersey Rod and the phone was answered within four rings. Very helpful girl told me of the service, the fees, etc and said someone would be here today and would phone before they came.
Dave was here an hour later and took about an hour to clear it all. Great service and will have no problem recommending them in the future. A very professional company.
Excellent service
Excellent service
Called Sunday am...had an engineer out to resolve issue within the hour.
Professional.
Highly reccomend.
The team were very professional
The team were very professional , dealt with the issue promptly and sorted it straight away , went above and beyond by putting camera down and gave honest feedback of the issue without trying any pushy sales techniques to get extra work thank you for a great service
Excellent service
Excellent service. Speedy turn out which was much appreciated. Engineer was thorough and completed the job with aplomb. The use of a camera to see the problem is well worth it (rather than a DIY attempt with ramming rods up a drain/soil pipe without any idea). Recommended. Thanks!
No point in commenting as further work…
No point in commenting as further work to be carried out.
Great work
Andy was highly knowledgeable, clearly showed me the on-screen live feed from his camera as he was advising of faults so we could confirm the legitimacy of his work and advised quick and reasonable repairs. Will be in touch again
Fast and professional
Fast, professional response. Immediately understood what issue was and resolved quickly & efficiently. Would not hesitate to recommend.
CCTV cam service needed to check a drain.
I contacted MerseyRod inquiring about the cctv service. They came out next day and found the problem within seconds. No hassle, very easy to deal with and very honest. They are sorting the problem next week for me. The price was also within my budget. Fantastic company to deal with :)
Excellent service from start to finish
Excellent service from start to finish. Fast turn around and the engineer was a credit to the company.
Highly recommend.
Mersey Rod review
After contacting the company with the issue, they came out really quickly. They were really friendly and helpful. Even though the issue was unable to be fixed, they were happy to provide a report for my insurance company and I didn’t pay anything other than a very small deposit. I would definitely use them again.
Very helpful from start to finish
Very helpful from start to finish. Communicated everything clearly and gave me advice on existing issues and how to put them right.
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