I pay for 8 stations but while the renewal links are capable of charging my credit card, I can't update MWB of any of my computers. I get sent to a renewal page that just fails.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Malwarebytes is reimagining security to safeguard devices, data, and people, no matter their location, lifestyle, or means. A global leader in online protection, its suite of award-winning cybersecurity and privacy solutions empowers millions of people worldwide to enjoy their digital lives, free from threats and scams. Our products are built and beloved by experts, offering security, privacy, and identity solutions for every platform and device (Windows, Mac, iOS, and Android).
2445 Augustine Drive, Suite 550, 95054, Santa Clara, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a great company. Would not trust my stuff with anyone else.
I've been using Malwarebytes for 6-7 years. Before that, I had several viruses, and had to take my computer to a computer repair shop to have it removed.
Since I've been a subscriber to Malwarebytes, I have not have a single virus. Viruses are everywhere. You can pick one up going to what seems like the most innocent of websites.
The yearly premium I pay is more than worth the money. Not only in product satisfaction, but peace of mind too. This product does what it says it will do. You'll be happy with it.
excellent knowledgeable support staff, had my problem fixed in no time
Have been with Malwarebytes for many years and they've never let me down
I am old (80) and find using social media and computers mor and more complicated as I age - but I'm still trying to keep up with all the constant, ongoing, never ending information
To be honest when I heard this was a pretty good service that helped to also block ads that's what won me over and what got me to give it a try. The computer/cybersecurity it MAINLY provides is also great. It pre-emptively blocks sites that might be harmful to you (but allows you to bypass that if you want to) as well as scanning your computer for different malicious software you don't want running amuck.
It also regularly updates to keep pace with new issues/updates. So far my only issue is that, at one point (I'm pretty sure), it used to auto-update but now I have to access Malwarebytes Settings and manually do it. Not a big issue but just something I've noticed.
You can also use upgrade and include a vpn if you want to but some of the sites I visit regularly block the use of vpns so, as much as I'd like to use that service, I'm not going to pay for it if all it does is prevent me from using those sites. You also get updates on security breaches that happen to different companies/websites in case you happen to have used one/more of them.
What you need to pay for this is reasonable as well. If I believe it's worth trying this service. As we all know you get what you pay for and, so far, what I've paid for has been worth it.
Trustpilot is very reliable and dependable. Glad to have their support!
I've been a Malwarebytes customer since the tech guy in our law firm recommended them 25 years ago. I've found them to be reliable and reasonably priced, delivering the promised security to my devices as well as those of my grandchildren.
I installed malawarebytes to try and have uninstalled it after an hour. i dont know. why they keep on sending me notifications on a daily basis afterwards. If there is a way not to receive notif anymore, pls let me know .
Am an 'Old Technologically Challenged Geezer,' but Malwarebytes gives me Boatloads of Security trawling these Now truly turbulent waters of the Internet. The Support team member I recently dealt with provided top notch support, too. Nice
I have used Malwarebytes for many years now. Very satisfied with the protection provided on my desktop and cell phone. I highly recommend this. I have never had any disappointing issues with Malwarebytes.
I've been with Malwarebytes for over 2 years now and I haven't been infected with a virus of anykind whatsoever. I'm still using Windows 7 O.S. on my computer and thankful that Malwarebytes still supports it when every other Virus protection programs doesn't. 2 + years and not getting infected with any kind of virus. I'd say that's very good indeed. Thank you Malwarebytes.
I have a 2 year contract with Maywarebytes whi
ch runs to Feb 2027. In April this year I bought a new laptop to replace a 13 year old one which was unable to accept Windows 11.
I am of an age which finds some computer jargon unfathomable. I found replacing the new laptop on the Malwarebytes contract confusing, I seemed to manage it by accident recently. I found the HELP unhelpful and will have to look elsewhere when my cover ends. It would be amazing to have the option of speaking to a fellow human who speaks decent English.
I have been using Malwarebytes for years on different computers and laptops. I has keep me safe from viruses and other icky creepy stuff. I highly recommend it.
I have been using Malwarebytes for a number of Years and the Program/Service is brilliant, no complaints.
Malwarebytes has been so efficient and helped me have continued use on my computer/s for the past many years. I will always have Malwarebytes security on all of my devices.
Very reassuring to have Malwarebytes keeping an eye on my security and warning me about Spam. I like receiving frequent updates from them. Thank you Malwarewarebytes💕🐾🐾
I appreciate the messages that you send about any updates and discoveries of what to lookout for.
I have had Malwarebytes on my laptop for several years and now have it on my iPad and iPhone as well. I feel totally secure while using my devices. Whenever I had a question or problem the response was immediate, no matter the day of the week or the time of day. I highly recommend the folks at Malwarebytes and the protection they offer.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.