MAD4TOOLS.COM Reviews 

12,660
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As you get older your tolerance levels plummet downward, I have three Cs I want every time and they are Continuity, Consistency and Communication. MAD4TOOLS tick those boxes every time with good servi... See more

Rated 5 out of 5 stars

I went on Google to look for a hat with ear flaps that wasn't a Russian style ushanka. Mad4Tools was one of the top results. Their site is incredibly easy to use and in no time I had ordered a hat an... See more

Rated 5 out of 5 stars

Absolutely fabulous. Goods arrived almost before I placed the order! Great rat flaps. Not a single little visitor since installation. Very easy to install. I would certainly recommend your servic... See more

Rated 3 out of 5 stars

Unfortunately, two issues detract from this service. First, a brand new item does not work straight out of the box. Secondly, when phoning to indicate the issue, I do not consider it appropriate to qu... See more

Company details

  1. Men's clothes shop

About MAD4TOOLS.COM

Written by the company

Here at MAD4TOOLS.COM, our aim is to provide our valued customers with thousands of the latest products at incredibly discounted online prices which include power tools, hand tools, accessories, workwear, safety equipment, lighting, electrical, heating, cooling, security, storage and access equipment. We specialise in delivering thousands of parcels to DIY enthusiasts, handymen and tradesmen all over the UK, EU and world, backed up with good old fashioned customer service which we pride ourselves on.

We believe with the technology of today, products can be organised, displayed and described much better than before so the customer can enjoy a full shopping experience at the tip of their finger. Expert descriptions and product reviews allow the customer to buy in confidence, providing the necessary product understanding needed to make sure they purchase the right product for them.

The MAD4TOOLS.COM experience allows the customer to virtually have the products in their hands, with experts describing what a product does, what it could do and what makes it special, using all forms of media.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(12,660)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Quality is not very good

I bought some Mercury safety boots as a Christmas present for my partner. He started wearing them in February 24 when his others had worn out. One of the boots has split between the sole and boot. On one pair of trousers the stitching on the pocket has gone. I have been trying to contact mad5tools for 3 months. There doesn't appear to be a phone number which is answered and emails are not replied to. Would not buy from these again. Gave them 2 stars as the items were delivered very quickly

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Be aware this is a scam company

Be aware this is a scam company. I'm a 34 waist, bought some joggers in size L and looked like Freddie Mercury. Attempted to contact company by phone to arrange an exchange however there is never an agent available. Sent them an email and the response was they had generated a ticket number, however despite sending countless emails I got no further response. So oi would suggest you try to contact thier customer services prior to ordering and see if you get a response. If not don't order as if there's a problem you will not get a resolution.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Shocking!!

I placed an order end of march. had a call to say half the order would not be available till 22nd March. I have had 0 contact with them they have ignored emails from me and there phone perminantly says no one available to take my call. I think i have been robbed!

29 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look